Bridgefoot, Stratford-upon-Avon, CV37 6YR, United Kingdom
#14 of 23 hotels in Stratford-upon-Avon
Guests' ChoiceBased on 8183 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
9.6
Facilities
8.4
Staff
8.9
Value for money
7.8
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 April 2024
Christopher
United KingdomLeisure centre staff
Great location unfortunately the leisure facilities left a lot to be desired. It was very cold the jacuzzi didn’t work and the leisure staff were very rude
Stayed in January 2024
Reviewed: 9 April 2024
Linda
United KingdomNothing
Central location. Outside space
Stayed in February 2024
Reviewed: 9 April 2024
Simon
United KingdomChanging rooms were too cold
Central location and pool
Stayed in April 2024
Reviewed: 9 April 2024
Susie
United KingdomThe pool was smaller than I had originally thought. I also wanted to use the jacuzzi with my 9 year old daughter, but was told that it was for 16+ - even though she had my full adult supervision in the jacuzzi. She was very disappointed. I was charged £20 for parking from 1.30pm to 5pm the following day (27.5hours) so I wasn't too pleased about that.
The beds are huge and the rooms comfortable. The breakfast is excellent - as well as the friendly breakfast staff. The bar area was good too.
Stayed in April 2024
Reviewed: 8 April 2024
Allan
United Kingdom£10 per night for parking in the hotel grounds added to your bill. This should be included within the price of the stay. For the cost per night, bedrooms are very tired in decor and quality of fittings and are in need of updating. WiFi connection was poor, TV connections to Netflix etc. not supported, so unavailable. Shower pressure very poor. One bedside light not working.
Location is excellent. All visitor attractions are within a 10 minute walk. Hathaway cottage is a 10 minute drive away. Pleasant river side location. Staff overall were welcoming and helpful. Ground floor facilities were good.
Stayed in April 2024
Reviewed: 8 April 2024
Claire
United KingdomThe air conditioning was not working and as there was a portable fan in the wardrobe, I would suggest that this was not a recent fault. However the “ burnt out “ fan was repaired quickly later that morning. My pillow was a little firm but I do prefer feather type pillows. My chair in the breakfast area was sunken and felt shabby compared with the overall quality. There was a low level of attendance and communication at reception, perhaps a bit more explanation about the parking to rule out any problems.
The breakfast , leisure centre and housekeeping staff were excellent. The bar areas were very attractive, stylish and would make me visit again. Breakfast was plentiful and more choices than we could eat even for my no meat, no dairy preference with a lovely view to the grounds. The hotel was in a most attractive setting, so close to river walks, theatre and all the places we wanted to visit.
Stayed in April 2024
Reviewed: 8 April 2024
Valerie
United KingdomThe main menu for evening was not suitable due to choices being non selective.
very impressed with hotel room and outside area. Breakfast was excellent.
Stayed in April 2024
Reviewed: 7 April 2024
Emma
United KingdomVery good breakfast - choice, quantity and quality
Stayed in April 2024
Reviewed: 7 April 2024
Emily
United KingdomRung ahead to confirm a twin not double room and confirm this on arrival but it was a twin.
Clean, well run, smart, staff very accommodating especially Alice on reception.
Stayed in April 2024
Reviewed: 7 April 2024
Neil
NetherlandsVery comfortable, great location and great breakfast
Stayed in April 2024
Reviewed: 6 April 2024
Gary
United KingdomOur room, although comfortable, was a bit tired with a couple of stains on the carpet, and there was no control of the air conditioning
Hotel staff were very good. The foyer and public areas were very smart. The food and the service in the restaurant were excellent
Stayed in April 2024
Reviewed: 6 April 2024
Jeremy
United KingdomSmall, rather jaded bathroom. Need a refurb. Rust around plughole. Weak shower.
Good sized room. Beside the river. Convenient parking. Public areas nicely decorated.
Stayed in April 2024
Reviewed: 6 April 2024
John
United KingdomGreat location and very comfortable hotel.
Stayed in March 2024
Reviewed: 6 April 2024
Alex
United KingdomEverything
Everything
Stayed in April 2024
Reviewed: 5 April 2024
Rayne
United KingdomThe draught beer taste bit off.
Location was fantastic. The outdoor terrace was lovely
Stayed in March 2024
Reviewed: 5 April 2024
Tracy
United KingdomNothing we didn’t like
Clean hotel with good facilities for all. Lovely breakfast with plenty to choose from. Great location close to town.
Stayed in March 2024
Reviewed: 5 April 2024
Christine
United KingdomNo dislikes.
Hotel was in fabulous location with friendly staff and excellent choice of breakfast. Very clean comfortable room.
Stayed in April 2024
Reviewed: 5 April 2024
Lucy
United KingdomThe bar area is lovely but the drinks are so overpriced £26 for two gin and tonics!
Location
Stayed in April 2024
Reviewed: 5 April 2024
Alison
United KingdomBathroom looking a little tired
Breakfast excellent as always
Stayed in March 2024
Reviewed: 5 April 2024
Helen
United KingdomBeing woken up at 5-50 by deliveries
Location
Stayed in April 2024
Reviewed: 4 April 2024
Peacock
United KingdomOne staff member at the bar in the evening was incredibly rude.
Staff at breakfast were phenomenal
Stayed in March 2024
Reviewed: 4 April 2024
Sophie
United KingdomN/a
Close to centre. V clean & excellent staff.
Stayed in March 2024
Reviewed: 4 April 2024
Turner
United KingdomGood choice of breakfast
Stayed in April 2024
Reviewed: 4 April 2024
Alistair
United KingdomCarpets for me are dated and need replacing.
Love the location and indoor heated pool.
Stayed in April 2024
Reviewed: 4 April 2024
Linda
United KingdomRoom service wasn’t great
Location is brilliant - 2 min walk from the town. Hotel is situated on the river, so lovely views and so relaxing. Breakfast is amazing.
Stayed in March 2024
Hassocks, UK
Issaquah, USA
Paris, France
Barcelona, Spain
Healesville, Australia
Barcelona, Spain
Ilinden, North Macedonia
Anterselva di Mezzo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content