Reviews of Cleveland Residences Kensington
23 Courtfield Gardens, Kensington and Chelsea, London, SW5 0PD, United Kingdom
#411 of 5,397 Holiday rentals in London
Guests' ChoiceReview score
Based on 1163 apartment reviews
8.7Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
9.5
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Facilities
8.8
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Staff
9.2
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Value for money
8.3
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Free WiFi
8.6
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Reviewed: 9 March 2024
Nurul13
United Kingdom38 reviews9 helpful votes10Exceptional- • Leisure trip
- • Solo traveller
- • Standard Studio
- • Stayed 3 nights
- • Submitted via mobile
Nothing major..
Great location...nice quiet street..very close to tube station...plenty of shops/cafe/eateries nearby Very friendly staff...room is very clean and smells fresh upon check in..Great amenities Comfortable bed and pillows.. Would definitely comeback next time im in London!
Stayed in March 2024
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Reviewed: 7 March 2024
Kelsey
United Kingdom1 review10“Great Apartment Stay”- • Leisure trip
- • Couple
- • Superior Studio
- • Stayed 2 nights
- • Submitted via mobile
Everything was great.
Great location, incredible value for money and a lovely apartment for our stay.
Stayed in March 2024
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Reviewed: 6 March 2024
Derek
United States2 reviews1 helpful vote9.0“Good and suggest”- • Leisure trip
- • Family with young children
- • Superior Apartment
- • Stayed 1 night
- • Submitted via mobile
Clean and tidy
Stayed in February 2024
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Reviewed: 4 March 2024
Laura
Colombia1 review10“Perfect. We will return.”- • Leisure trip
- • Group
- • Family Studio
- • Stayed 6 nights
- • Submitted via mobile
Everything was perfect.
It was near a subway station and a very good area to stay. It is very good looking area and very safe.
Stayed in February 2024
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Reviewed: 3 March 2024
Nikki
New Zealand15 reviews10Exceptional- • Leisure trip
- • Couple
- • Superior Studio
- • Stayed 4 nights
N/A
Very close to the underground station, only a few minutes walk away. Lots of coffee shops nearby. Walking distance to a few attractions. The hosts were very helpful and prompt with communication. I would definitely book this accommodation again.
Stayed in March 2024
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Reviewed: 2 March 2024
Christa
Finland45 reviews18 helpful votes9.0“Great location and modern facilities, but poorly slept night”- • Leisure trip
- • Solo traveller
- • Small Double Studio
- • Stayed 3 nights
- • Submitted via mobile
- mattress without a mattress topper is a killer for my back (can feel the springs of the mattress). - none of the pillows suited my neck. - even the street does not have much traffic, the windows (single glazed) let all the traffic noise in. - CR has made its best to make people to respect others i.e keep the noise down, however, especially certain nationalities disregard such notices. The soundproofness is quite poor. My nights were spent with earplugs.
Pros: - Excellent location in relation to public transportation. Earl's Court has plenty of restaurants and convenient stores. Great hub to access anywhere in London. - Cleveland Residences (CR) tries to accommodate early check-in. Worked in my situation. Appreciate! - studio is modern and well designed i.e small space is well utilised. - clean. - attentive staff. Suggestions for CR: (1) full size mirror in a hallway would be a good addition as there are no electric plugs in the bathroom i.e using a hair dryier without a mirror is a bit of an annoyance and (2) a bed side light would make the space more comfortable (ambience and moving at night).
Stayed in February 2024
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Reviewed: 2 March 2024
Danai
Cyprus8 reviews4 helpful votes10“Beautiful apartment, exceptional service!”- • Business trip
- • Couple
- • Superior Studio
- • Stayed 2 nights
- • Submitted via mobile
Comfortable, spacious apartment with all the amenities needed at hand. Very modern room with nice decorations. Staff was very attentive and made sure everything was perfect for our stay there. The neighbourhood is quiet while the train station is a block away.
Stayed in March 2024
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Reviewed: 2 March 2024
Tahsra
United Arab Emirates15 reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Superior Studio
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Great location, clean, friendly staff
Stayed in March 2024
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Reviewed: 1 March 2024
Diana
Italy8 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Studio
- • Stayed 3 nights
- • Submitted via mobile
The first room I got was a bit cold and had so much noise, but we asked to change
Good location Nice staff Clean Comfortable Kitchen included Nice temperature during winter
Stayed in February 2024
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Reviewed: 1 March 2024
Lucie
Czech Republic5 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Superior Apartment
- • Stayed 3 nights
- • Submitted via mobile
The kitchen equipment was worse, there were relatively few dishes and there was, for example, a lack of oil for basic cooking.
The apartment was clean, the location was excellent. Rooms small but sufficient. Staff very nice. Thank you
Stayed in February 2024
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Reviewed: 29 February 2024
Linda
United Kingdom67 reviews3 helpful votes9.0“Great place and would definitely stay again”- • Leisure trip
- • Group
- • Superior Apartment
- • Stayed 2 nights
- • Submitted via mobile
The woman in the next room 🤣🤣
Was really nice, clean and just what we wanted
Stayed in February 2024
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Reviewed: 27 February 2024
Gabriel
United States2 reviews2 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Lower Ground Studio
- • Stayed 5 nights
- • Submitted via mobile
I would’ve liked a restocking of toilet paper and some paper towels would’ve been nice.
Great location and beds, plus it was easy to get the keys.
Stayed in February 2024
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Reviewed: 27 February 2024
Diego
Uruguay28 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Studio
- • Stayed 4 nights
- • Submitted via mobile
The room was a little bit small, especially the bathroom.
I certainly liked the bed and the location of the accommodation.
Stayed in February 2024
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Reviewed: 22 February 2024
Monica
Portugal30 reviews10“Would definitely stay again!”- • Leisure trip
- • Solo traveller
- • Standard Apartment
- • Stayed 7 nights
N/A
N/A
Stayed in February 2024
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Reviewed: 22 February 2024
Anita
Lithuania6 reviews2 helpful votes8.0Very good- • Leisure trip
- • Group
- • Family Studio
- • Stayed 4 nights
- • Submitted via mobile
The bed sheets werent clean
Good location, friendly stuff, has everything you need.
Stayed in February 2024
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Reviewed: 21 February 2024
Ngaisah
Singapore6 reviews10“Value for money!”- • Leisure trip
- • Couple
- • Superior Studio
- • Stayed 4 nights
- • Submitted via mobile
None
Cleanliness. When approached for assistance, staff are helpful & pleasant.
Stayed in February 2024
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Reviewed: 21 February 2024
Lezlie
Germany3 reviews8.0“Clean apartment. Convenient location. Not ideal for a longer stay unless you prefer to live out of your suitcase, as the”- • Leisure trip
- • Couple
- • Lower Ground Studio
- • Stayed 5 nights
- • Submitted via mobile
We stayed in apartment B 11. There needs to be a small dresser in the room. Yes there is a wardrobe with hangers, but nothing for other clothing. There was no place to put our toiletry bags, make up bag, medications, etc. with the exception of the kitchen table which we used daily to eat at. There was an issue with our smoke alarm going off regularly every 15 minutes for a good hour. The maintenance gentleman who came to our room clearly did not know what he was doing. He thought he was going to take the battery out and not replace it. Now we had a different issue. Now the smoke alarm chirped regularly. I explained to him that he could not put the smoke detector back up on the ceiling without a fresh battery. He assured me that it would be OK which it ended up not being OK as I stated, now we had the chirping noise.
Convenient location. Quick walk to Earl Court station. Clean
Stayed in February 2024
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Reviewed: 20 February 2024
Damien
Belgium57 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Lower Ground Studio
- • Stayed 4 nights
- • Submitted via mobile
The bed in our room was a bit small, the room can fit bigger one
This was our second time here and everything was good! They kindly add one more night at our request, the room is very clean. The location is perfect near the metro station. Friendly staff
Stayed in February 2024
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Reviewed: 18 February 2024
Adílio
Brazil5 reviews4 helpful votes8.0“Privacy and accessibility”- • Leisure trip
- • Couple
- • Lower Ground Studio
- • Stayed 9 nights
- • Submitted via mobile
For the cost-benefit ratio, I have nothing to comment on. My stay was great.
- Privacy - Friendliness of the staff - Communication with the staff - Close to subway and points of interest - Close to the market - Equipped kitchen.
Stayed in February 2024
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Reviewed: 16 February 2024
Deshmewan
Nigeria5 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Standard Studio
- • Stayed 3 nights
- • Submitted via mobile
Far from bond Street
Cleanliness
Stayed in February 2024
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Reviewed: 15 February 2024
Diliana
Netherlands21 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Superior Apartment
- • Stayed 5 nights
- • Submitted via mobile
Nice and clean appartment, Close to the tube station. Supermarket and food around the corner
Stayed in February 2024
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Reviewed: 10 February 2024
Suzanne
Australia5 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Lower Ground Studio
- • Stayed 5 nights
- • Submitted via mobile
Bed is pushed hard against one wall. Had to climb over partner to get out of bed.
Great location.
Stayed in February 2024
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Reviewed: 4 February 2024
Deshmewan
Nigeria5 reviews8.0“Comfortable”- • Leisure trip
- • Solo traveller
- • Lower Ground Studio
- • Stayed 5 nights
- • Submitted via mobile
Not enough utensils
The design and cleanliness.
Stayed in February 2024
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Reviewed: 2 February 2024
Lisa
United States2 reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Superior Apartment
- • Stayed 3 nights
- • Submitted via mobile
Better than expected! The property was beautiful, clean and comfortable. The property management went above and beyond as well. We will be back:)
Stayed in February 2024
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Reviewed: 31 January 2024
Jia
Australia51 reviews3 helpful votes10“Handy and comfy for shorter or longer stay.”- • Leisure trip
- • Family with young children
- • Lower Ground Studio
- • Stayed 10 nights
- • Submitted via mobile
If is not dislike, but this is self maintained room, if staying longer (may case is 10days), it is better to get some instructions about topping up supplies and how to change towels.
The property is in very clean condition as soon as you walk into it. The room facilitates was new and spotlessly clean. Very short walk to ungrounded station, where two lines can take you to Heathrow Airport and all other City attractions.
Stayed in January 2024
