Bed against the wall on one side. Would prefer bed side tables on both sides. Difficult to use the hob and microwave. Noise of fan not great but it stopped when lights off.

Stayed in April 2024

Spotless

Stayed in April 2024

Ceiling started leaking at 2.30am through a light fitting . Had to change apartments in the morning so couldn’t use lights . Day staff dealt with swiftly

Great location, staff friendly and helpful, very clean and new apartments. Showers lovely and hot, and kitchen facilities great

Stayed in March 2024

We read before that there is an alarm signal once a week to test the system, but we forgot about this when we arrived and it was a little bit confusing when alarm ringed and wont stop for some time. Just remember about it, otherwise all good.

Nice place to stay in London. Near you can find shops, places to eat and a metro station to get where you need. Beautiful surrounding. Stuff was nice and helpful.

Stayed in March 2024

Hi Cleveland Kensington all, thank you so much for your help to keep my iPad safe and you also helped pack it very well, my friend had received it perfectly thank you so much for your kind help, love you guys! You have a warm hearted team.

Stayed in March 2024

I stayed on the ground floor which is very noisy in the morning. The bed sheet and pillows were a bit dusty. Also, some of knives and forks were not clean.

I like everything about this place. The staffs are friendly and very helpful. The building is in very good condition. The room is big and clean. The location is great. It's close to Earl's Court station, and just a few minutes walk to Gloucester Road station. The neighbourhood is lovely, very nice for a walk. Also, there is a laundry room with washing machine and dryer to use for free.

Stayed in February 2024

Couch pull-out bed could have been more comfortable

Clean, efficient space, we were helped with our luggage to the room, coffee in reception

Stayed in March 2024

Nothing

Was spotless clean, had a kitchen area, great for travel connections

Stayed in March 2024

Nothing negative.

Perfect location, only a few minutes walk to Earl’s court tube station. The building must have been recently renovated because it looked all quite new. The studio was comfortable, cozy, clean, and had all the amenities needed for a great stay. There was also common washing machines and driers, free of charge. The staff was very helpful and friendly. I definitely recommend it to anyone looking for clean, safe, affordable, accommodation in the Kensington area of London.

Stayed in March 2024

Clean, secure, comfortable. Zero issues

Stayed in March 2024

My bed was not comfortable

I loved the location the fact that the place is new The friendly people at the reception the quietness of the place the facilities and the excellent wifi internet.

Stayed in March 2024

I would expect to have at least one badside nightstand and also disposible slippers.

Location was perfect, close to the tube station, comfortable big clean room

Stayed in March 2024

Nothing really, was so nice!

It was very clean and amazing location

Stayed in March 2024

Regrettably, the bed linen was dirty, and the thin walls allowed for audible disturbances from neighboring rooms. Additionally, noise from outside was noticeable, exacerbated by poorly insulated windows, leading to potential discomfort from cold drafts

Pleasant and stylish room, complemented by an incredibly accommodating and friendly staff. The top location adds to the overall charm of the property.

Stayed in March 2024

We needed paper towel for kitchen, so we bougth it.

Location near tube station and supermarkets. Really nice interior design, all new and clean

Stayed in March 2024

Studio 1F is close to the back entrance and very unpleasant because of the banging doors. I believe it is used by personnel. The door bangs so much when it closes, that it wakes you up. During the day we were not in the room, but in the evening or during the night it was horrible. The doors shutting stopped after 1 am.

Very good location: 5 min to Earl's Court tube and 7 min to Gloucester tube. Few shops within 5 min walk. 20 min walk to National History Museum and Science Museum. Studio was very clean. The kitchen has a toaster, microwave, fridge, kattle... There was also a sponge and liquid for washing the dishes and a tea cloth. We also received a tea bag, coffee and milk for each night. We had an issue with the TV, which was solved after being reported. Personnel is very kind and helpfull.

Stayed in March 2024

The sofa bed was disgusting after we removed the cushions. The thin mattress had hairy like long black material, probably unsuited for frequent use, and was not even clean. We put what we could find on top of that thing to make it at least comfortable. The sofa bed we had in our room at this location last year was very different, nothing to complain about.

Stayed again here after good experience last time. Had slightly different room and sofa bed. Location is hard to beat.

Stayed in February 2024

Staff is accessible, you just need to make a short call. The porter met us just at the entrance

Stayed in March 2024

The third sleeping place was a chair that could be converted into a bed, it was not easy to set up und also not really comfortable

Very good location, room was very clean, we had a nice stay, check in was easy

Stayed in February 2024

Nothing major..

Great location...nice quiet street..very close to tube station...plenty of shops/cafe/eateries nearby Very friendly staff...room is very clean and smells fresh upon check in..Great amenities Comfortable bed and pillows.. Would definitely comeback next time im in London!

Stayed in March 2024

Everything was great.

Great location, incredible value for money and a lovely apartment for our stay.

Stayed in March 2024

Clean and tidy

Stayed in February 2024

Everything was perfect.

It was near a subway station and a very good area to stay. It is very good looking area and very safe.

Stayed in February 2024

N/A

Very close to the underground station, only a few minutes walk away. Lots of coffee shops nearby. Walking distance to a few attractions. The hosts were very helpful and prompt with communication. I would definitely book this accommodation again.

Stayed in March 2024

- mattress without a mattress topper is a killer for my back (can feel the springs of the mattress). - none of the pillows suited my neck. - even the street does not have much traffic, the windows (single glazed) let all the traffic noise in. - CR has made its best to make people to respect others i.e keep the noise down, however, especially certain nationalities disregard such notices. The soundproofness is quite poor. My nights were spent with earplugs.

Pros: - Excellent location in relation to public transportation. Earl's Court has plenty of restaurants and convenient stores. Great hub to access anywhere in London. - Cleveland Residences (CR) tries to accommodate early check-in. Worked in my situation. Appreciate! - studio is modern and well designed i.e small space is well utilised. - clean. - attentive staff. Suggestions for CR: (1) full size mirror in a hallway would be a good addition as there are no electric plugs in the bathroom i.e using a hair dryier without a mirror is a bit of an annoyance and (2) a bed side light would make the space more comfortable (ambience and moving at night).

Stayed in February 2024