Heating not working. No sheet on bed. Pillows massive!

Lady I spoke to was helpful and directed me to find a heater and bed sheet but as a woman travelling alone it is not great to have to rely on a stranger to help.

Stayed in February 2024

On arrival still hadn't received access codes,hD to wait too long for reply to txts/ Mobile call,then on entering Apt 3 Room 2,we found someone asleep in bed!! Apparently cleaner put this guest in wrong room. Then had to wait even longer to sort issue out,eventually in Apt 3 Room 3. No Bathroom toilet brush/toilet paper or soap/shampoo. Then on Friday 2nd Feb- electrical failure in Room/kitchen, relocated to Apt 2 Room 3-- wrong Room code given(sMe one as Apt 3 Rm 2) more txts/Phone calls- until finally gaining access,assured Then electrical problem would be sorted following day- no it wasn't. Overall- have to say whilst this may be a one off set of circumstances- certainly they where wholly unacceptable. As of today I've received no further contact from anyone in relation to these issues. It would be professional and good business to have done so, with the offer of some compensation for the inconvenience caused. I look forward to discussing that with an appropriate Manager.

Generally fit for purpose

Stayed in February 2024

communal area - mattress - no handsoap

Overall, my stay in this room was a bit of a mixed bag. While the small double room was generally pleasant, there were some aspects that left much to be desired. The communal area was one of the letdowns of my stay. It seemed to lack proper maintenance and cleanliness, which made it less inviting for guests. Additionally, the absence of any fans or air conditioning made the room quite uncomfortable during my visit. I was fortunate that the weather wasn't too hot, but I can imagine it could be unbearable during warmer months. On the bright side, the small double room itself was decent. However, the mattress didn't provide the best sleeping experience, and I found myself tossing and turning throughout the night. One significant advantage of this room was its location. Being only a 6 to 8-minute drive from the main town was convenient and made accessing nearby attractions and amenities easy. In conclusion, while the overall experience was satisfactory, I believe some improvements to the communal area, the addition of cooling options, and upgrading the mattress could significantly enhance the guest experience. Nevertheless, if you're looking for a budget-friendly option close to the town, this room might suit your needs

Stayed in July 2023

Property very close to main road, very noisy due to passing traffic.

The place is clean, staff very friendly.

Stayed in July 2023

The location was right on a busy main rd. The entry into the rear parking needs widened. There was used toilet roll on the floor of the toilet that hadn’t been removed before my arrival, may still be there now……

Comfortable warm room and modern kitchen

Stayed in July 2023

Genuinely one of the most grotty and dodgy places I've seen and horrendous customer service! Extremely frustrating and ignorant owners. As soon as I arrived I felt sick as the whole block reeked of feet and marijuana. There was absolutely no ventilation anywhere and it was really dark. The hallway of the building was filthy with unopened bill letters all over the floor and random bikes squished in the corner and even a few cigarettes scattered. The main entrance of the building didn't even close properly it was kept ajar with duct tape. There was loud music and video game noises booming from one of the guest rooms. I struggled to find my room as there were no clear indications of which area my apartment was. When I arrived at the area where my hotel room door was , there was some kind of communal kitchen which was filthy and someone was clearly using the space as the washing machine was on. I was looking in my email and I still hadn't gotten a pin to enter the room despite paying the hotel fee and deposit in advance. I called the number of the hotel again and again and there was no answer. There was another group of guests who had arrived who also couldn't find their pin for the room in their email and couldn't get in contact with the hotel I feel like there is something really dodgy going on in that place as well..There were some really strange people coming in and out of the hotel did not feel safe at all. One man was talking to himself and then speaking to me and asking me how long I was going to be staying ect. And which room I was in. I'm currently 9 months pregnant and I was feeling quite scared. After waiting and dialling the hotel for a long time, I decided to leave as I just couldn't get through and it didn't feel like a safe or clean place to stay.

Stayed in April 2024

Too noisy, policies not enforced like guests doesnt check out as agreed ending in the incoming guest without a room and the manager to sort an emergency accomodation. Linens smells and with too many lint. Other guests were still busy going in and out of the apartment at 3am banging the doors.

Distance to work

Stayed in May 2024

Everything was perfect

Everything was Perfect, The location was very good near the Lidl Super Store and it was good value for money and fully recommended.

Stayed in May 2024

Na

The landlady makes everything as simple as she can and nothing seems to be any trouble for her

Stayed in April 2024

Self check in couldn't gain entry phoned them no answer so booked guest house asked for refund as couldn't gain entry to use the room booked only got 100pound damage deposit back. . Not even discussed with me sent texts messages through booking.com and left phone messages AVOID THEM

Nothing

Stayed in April 2024

Property can display Wi-Fi details inside the room. It will be helpful to access the Wi-Fi. I couldn’t do that. Rest everything was amazing.

Courteous staff. Clean room. Easy check in and check out. If you are commuting by bus than it’s one of the best options as it is just next to to bus stop.

Stayed in April 2024

Nothing

Very nice room Clean Comfortable Quite location

Stayed in March 2024

Ignorant host no reply no instructions to check in no refund.

Nothing

Stayed in March 2024

The noise from passing traffic through out the night was very loud as the windows didn't really keep out the sound The washing machine was very loud too .The kitchen was also not very clean (which I did not use).And the linen from the bed left me itchy!Also the other guests quite noisy moving around.

The price of the stay was very reasonable.

Stayed in March 2024

Had to call in so they could sent the code of the doors. Apparently they forgot to sent all the details of the apartment. Only when I called and asked for it they sent it. Check in 16:00 I was only able to get in a 21:00 waiting for there response because they did not respond the chat. A lot of noise from the other people couldn’t sleep at second night because of the noise and slamming doors. smoking on the house. Kitchen was not clean at all.

The selfcheck in is a excellent idea. The apartment was okay. The room was clean and comfortable

Stayed in March 2024

Cleanliness and Hygiene, generally. Mat dirty not any bin; to noisy next to busy street . Shower in poor condition with some broken pieces and the hot water doesn't work properly. Kitchen as well wasn't in line with a normal hygiene standars. I don't put the picture to give a chance

Stayed in February 2024

Very clean, nice bathroom and kitchen. Great to have kitchen facilities and it was lovely and modern.

Stayed in February 2024

Clean and comfortable

Stayed in January 2024

We did not stay! We arrived at 4pm the room had not been cleaned or changed. I am still waiting for my £70 refund.

Stayed in July 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in March 2024