N/A

Clean and tidy, great location!

Stayed in June 2024

Had to park on yellow lines to Go Get key to get into car park and the same in morning then had to go back to room To put keys in key safe

Good parking under ground

Stayed in May 2024

You had to access the apartment block to collect the key fob which allows access to the underground car park. It meant parking illegally or paying for parking in the nearby council car park while I fetched the keys. No problem if you have a companion or friend with you. The entry instructions were quite complex and were sent to me only a few hours before arrival at the apartment. I was driving from Cornwall so I didn't get to see them until I actually arrived.

The apartment was very convenient for restaurants and shops. The facilities in the apartment were first class. Comfortable clean and quiet.

Stayed in May 2024

Having to park elsewhere while finding the key to get into the parking area. Google map took me all round the houses.

The apartment itself was comfortable and clean.

Stayed in May 2024

The whole hallway before getting in the apartment smells like weed. After entering in the apartment I quickly noticed that it wasn’t the one I paid for, as I paid extra for a upgrade. The apartment I was supposed to have should have a balcony, but this didn’t. The lamp in the room wasn’t working, the washing machine were making so much noise, it sounded like there was stone washing. Which was placed right next to the boiler so after 5 minutes of using it I had to interrupt the process. The bathroom extractor isn’t really extracting properly. There is no drying rack so there is nowhere you can place your clothes to wash. There is no place for the jackets neither hangers.

The property is very modern, and beautifully designed. Great location close to the shops and good access around

Stayed in April 2024

Lock hard to enter the building

Location

Stayed in April 2024

No written instructions on how to reduce room temperature.

The quietness of the apartment

Stayed in April 2024

Poor quality built, leaky door, leaky windows, leaky shower.

Awesome view, good amenities, convenient free parking.

Stayed in March 2024

Sofa bed is in poor condition, did not make for a good nights sleep. Next time I will have to book an additional room as really this is only a 2 bed apartment, it’s not suitable for anybody to use the sofa bed

Stayed in January 2024

No clothing storage/ hanging space

Location , parking, proximity to centre of town. Modern and new .

Stayed in November 2023

The stair to exit the car park was not that nice

The apartment was beautiful and homely

Stayed in October 2023

dodgy, people knocking on your door at 1.30 am carpet stinking

only booked because of location but would never do it again

Stayed in June 2024

DO NOT GET DECEIVED BY THE BEAUTIFUL PHOTOS OF THE PROPERTY POSTED IN BOOKING.COM - Overall a substandard property, false alarm triggers frequently, since no security personnel deployed at the property the false alarm continue ringing throughout the later half of the night and someone closes the alarm only after 6am. This disrupts sleep, out of 12 nights of my stay, I could not sleep for 2 nights. - The house keeping is far below standard, at the outset it appears neat and clean, however, below the bed, in the corners, around the side table there are accumulated dust and hairs from previous tenants visible clearly. I only notice it after 2 days and request deep cleaning for which the property owner declined stating that this was reported on the 3rd day of check-in. Otherwise need to pay GBP 100/-. - The property has semi-circle windows due to which the curtain does not close fully. When the sun rises, the room lightens and one tend to wake-up. Through out my stay I did not have a complete and satisfactory sleep.

Property is located in the center of the town with many facilities around.

Stayed in May 2024

The building is dirty and rundown but apartment is okay. It IS NOT brand new!!! Just modern looking but dirty in the out-of-sight places. - Lift was out of service and had to walk up 5 floors with luggage. Was NOT informed either before check-in, nor during booking. - Found a dead insect on my duvet and an insect on the wall. Another dead insect on the living room carpet. - Towel left in washing machine, couldn't use the washing machine for our clothes. - No bathmat provided, bathroom got flooded and we had to use spare towels as a bathmat. Kind of gross. - This one's a bit funny. They gave us a bodywash & shampoo 2-in-1 bottle. That's ridiculously cheap and also, where do you even get that???!? - There's only one dining table, there is no particular desk, so you won't be able to work on anything. - We told them in advance we would need extra pillows and duvet as we are 6 people but there are only two double beds. We got the sofa bed, and they left us to do the duvet and pillows, which is fine, but didn't even provide a pillowcase for one of them... - We asked for fans, and the fans had mould on them. Not pleasant! - Said that they had all kitchen necessities provided and since we have to cook our own meals, we were sad to see we got dirty pans and no oil. Who on Earth remembers to pack cooking oil on their holidays...? - For some reason the hosts sent me check-in messages over 5 times on the day of check-in, all of them incredibly wordy and hard to read. Did manage to read through however, but they sent a google doc link that was expired/isn't valid anymore and it was difficult to get directions. - We wanted a bit of an earlier check-in and later check-out but it took me 4 days before and into my booking to get a response. Multiple people handle your booking.. - One ply tissue paper. And one of them looked like a roll that got drenched in water and it dried up all crinkly. Eugh.

Good location, just in front of restaurants, shopping mall and Staines Bus Stop. Takes us directly to Thrope Park, and is a 13m walk to the Train station itself. - As we were on the highest floor we had alright views, but mostly toward other rundown buildings. - Not much noise at night. - Blackout curtains were amazing. Modern thermostat and light control. Spacious rooms. - Comfy couch, TV provided and you can use streaming services (but you need to sign into your own accounts obviously) - No direct face to face contact with host, which I wouldn't have minded but did prefer. - Adequate amounts of plates, cups and wine glasses. - Good size and comfort of bed.

Stayed in June 2024

Was very hot in the apartment, no heating on at any time but roasting for some reason. May need to look at some Aircon for summer

Very modern and clean

Stayed in May 2024

Full of immigrants wasnt as expected moved the bed Hadnt been cleaned underneath filthy, fire alarm going off till 9:30pm had to move room to another floor the whole place wasnt wat expected housing immigrants

Location

Stayed in April 2024

The team Very helpful and efficient

The apartment was very clean with everything that I needed.

Stayed in April 2024

The time to run the bath

Location and value for money was excellent

Stayed in April 2024

- Right off the main road. The cars were noisy till late in the night and starts again early morning. - Check out time is made too early (10 am) and then an option to extend with additional pay is offered. I feel check out should be earliest at noon considering check in is from 3pm. - Convenient location though. I could easily walk to the public library which was my favorite thing. - I got wrong wifi information when I checked in. It is a minor mistake but I think it is an extremely avoidable inconvenience.

-Apartment and the building are Clean -fitted with new electronics -Provided great amenities like coffee, tea, sugar, cereal, jam, milk, machine wash pellets,

Stayed in October 2023

The location to collect the key is outside the apartment door, and the key is also needed to get into the car park so when arriving the only place to stop is on a double yellow, until you have collected the keys. Same for when leaving.

Very modern & sleek apartment. It is within walking distance of restaurants, shops, bars & more.

Stayed in October 2023

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Stayed in April 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in March 2024