30 Colquhoun Square, Helensburgh, G84 8AQ, United Kingdom
#4 of 42 hotels in Helensburgh
Guests' ChoiceBased on 166 hotel reviews
9.4Cleanliness
9.8
Comfort
9.7
Location
9.7
Facilities
9.6
Staff
9.7
Value for money
9.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Shawna
United StatesNothing
Very comfortable with lots of thoughtful touches
Stayed in April 2024
Reviewed: 27 April 2024
Darlene
CanadaRoom was very small, we pretended we were on a boat, fine with small luggage, but would have been a struggle with larger ones. Other rooms were all much bigger. For the price, though, it was reasonable.
Great location, easy access to restaurants and shops, quiet room, well-appointed, yummy teas and cookies, thick towels, comfortable bed, great breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Rebecca
United KingdomNothing
The rooms were tidy and spacious. We enjoyed the relaxing watching tv after a long car journey. The tv allowed us to watch Netflix which was great. Staff were really friendly.
Stayed in March 2024
Reviewed: 21 April 2024
Jenny
United KingdomThere wasn’t anything we didn’t like.
Perfect location, comfy bed, lovely room, couldn’t have been happier.
Stayed in April 2024
Reviewed: 21 April 2024
Andrew
United KingdomThe smallest room might benefit more from a smaller bed (think queen size is smaller than a double) and just sold as a single... Slight drain smell
Beautiful, expensively and tastefully styled rooms. Great shower. Sugar Boat downstairs is a top asset for Helensburgh. You could be in Bristol, Bath, Hampstead or Hoxton. A cool vibe, but everybody from a few months old to 86 (my mother) are made to feel very welcome. Breakfast menu 😋 coffee 👌
Stayed in April 2024
Reviewed: 2 April 2024
Sharon
United KingdomSteep stairs..no lift access.
Breakfast fabulous. Changed room from tiny small room which was not suitable for disabled guest.The steep stair caused an issue.
Stayed in February 2024
Reviewed: 2 April 2024
Douglas
United KingdomExcellent breakfast, lovely little room with everything we needed for a night away!
Stayed in March 2024
Reviewed: 1 April 2024
Harry
NetherlandsNot applicable
Very kind personnel, nice breakfast (anything you want), good bar/wines downstairs, good bed and clean/modern though small badroom.
Stayed in March 2024
Reviewed: 23 March 2024
Rachel
United KingdomRoom a little small, but well equipped
Delicious breakfast, real coffee in the room. Very convenient location on the square.
Stayed in March 2024
Reviewed: 22 March 2024
Megan
United KingdomThe room was absolutely beautiful! And the staff were so lovely and friendly! I highly re recommend staying above the sugar boat
Stayed in March 2024
Reviewed: 19 March 2024
Kathryn
United KingdomWe couldn't find anything we didnt like.
We we're happy with everything, it ticked all the boxes for what we needed.
Stayed in March 2024
Reviewed: 8 March 2024
Kathleen
United KingdomA slightly bigger room.
The room was very small but everything was clean and of a high standard. The breakfast was amazing.
Stayed in March 2024
Reviewed: 7 March 2024
Carla
United KingdomThere wasn't anything we didn't like. Perfect
Absolutely loved our stay here. Was so clean,cosy and comfortable. Perfect location beside everything we needed. Bed was so comfortable and will definitely be back
Stayed in February 2024
Reviewed: 4 March 2024
Dawn
United KingdomRoom lovely and clean and well appointed but little on the small size
Crisp white bed linen, super comfortable bed, lovely helpful and happy staff
Stayed in March 2024
Reviewed: 4 March 2024
Sandra
United KingdomPerfect location Room was spotlessly clean, tidy and nicely decorated. Good selection for breakfast. Food was very tasty All the staff very friendly ( couldn’t do enough for you ).
Stayed in March 2024
Reviewed: 27 February 2024
Brenda
NetherlandsNothing that we didn’t like.
Lovely modern room with a cosy feel.
Stayed in February 2024
Reviewed: 20 February 2024
Christopher
United KingdomThe room was very clean and cosy with fantastic amenities such as the flat screen t.v with surround sound, free Internet, en suite bathroom and breakfast included in the price.
Stayed in February 2024
Reviewed: 9 February 2024
Steve
United KingdomBooked small room ,however very well equipped and good quality bedding and furnishings.woulld definitely recommend
Stayed in January 2024
Reviewed: 1 February 2024
Hill
United KingdomGreat location in the square & accommodation was just what we were looking for...well laid out beautifully presented & clean,staff were very friendly & welcoming,this place is a little gem & will definitely make this our base when in the area again.
Stayed in January 2024
Reviewed: 1 February 2024
Marc
United KingdomNot a chain hotel box, quirky room above a wine bar. Fabulous coffee in the room.
Stayed in January 2024
Reviewed: 30 January 2024
Dawn
United KingdomWas good
Stayed in January 2024
Reviewed: 26 January 2024
Alison
United KingdomCan't fault it.
Had a great stay despite the rubbish weather. We booked the small double and it was very nice. Snug. The breakfast was excellent. Would defo stay again.
Stayed in January 2024
Reviewed: 25 January 2024
Sam
United KingdomThe entrance to the rooms was outside the restaurant so a brief moment later n the rain when going for dinner and breakfast but I had a coat! The parking nearby was difficult to find in the dark but I will know for next time.
Great location in the centre of Helensburgh. Room was really nice, modern decor and great shower. Tea and coffee provided was good quality and the shortbread was delicious. My only regret was that I didn’t have time to explore the on site shop.
Stayed in January 2024
Reviewed: 24 January 2024
Wiebe
NetherlandsNothing. It was great
Friendly staff and excellent room
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content