Mattresses were old and uncomfortable

Location was great and staff friendly

Stayed in April 2024

They didn't provide us with towels for the first day.

It was easy to go around the city. The hotel was clean.

Stayed in March 2024

I knowingly booked a small budget room including breakfast at a very reasonable price, room was very small though. I have stayed at this hotel before so I know it has a little faded grandeur but it is clean and works. Duvet on bed was a bit thin so I was cold in night.

Hotel has a great location on edge of town center. The full English breakfast is good value.

Stayed in April 2024

Not much

Great location, good food, beach nearby, great staff.

Stayed in April 2024

Car parking charge £12pn when room booked via Booking.com (free if booked direct) 3 nights = £36. But later discovered we could have parked more easily in the metered bays on the street out front, 3 nights = £20. Hotel is some distance from the nearest zigzag to the beach. Sometimes a long queue at reception. Stair carpets need worn edges capping or someone's going to have an accident. light bulbs not all working. Would be nice if asked about food intolerances & allergies when ordering breakfast.

Location. Away from noisy centre and facing the sea. Staff were excellent; friendly, proactive and made us feel listened to. Room was refreshed every day. Plentiful breakfast (costs extra) with multitude of food choices and good coffee. Plenty of lounging areas. Issue with first room 11pm first day, but allocated an upgrade immediately. Very pleasant indoor pool and poolside shower. Extra towels provided for pool use. Didn't use the sauna.

Stayed in April 2024

Very chuffed when on arrival the manager upgraded us to a sea view. Very much appreciated, thank you.

Stayed in April 2024

Some areas need updating

Very clean

Stayed in April 2024

Night porter thought he was a gangster. Very aggressive and rude.

Not too busy or loud.

Stayed in March 2024

The menu for restaurant a bit limited for us we only manage one course and gluten and dairy free so felt it was not for us but we did eat in next door restaurant at Cumberland better menu to suit us excellant food

Very friendly and helpful staff

Stayed in March 2024

The hotel is very outdated and just a few things are brought to modern standards.

Friendly and helpful staff

Stayed in April 2024

Size of gym

Breakfast terrific

Stayed in April 2024

Great location and swimming pool,gym...

Stayed in April 2024

The hotel is a little run down, but for the views we had, the service and the room, we can't really complain

Staff where very nice and welcoming, couldn't do enough for us, any problems and they were sorted without any hesitation and quickly, good distance to town, we upgraded to a sea view room which was lovely, can't really fault how clean the room was and the cleaning lady was such a little gem

Stayed in April 2024

Starting to get dated

Clean great location

Stayed in March 2024

The smell of cigarette smoke in the corridor. The wer, slippery floor between changing room and pool.

Friendly, helpful staff. Fab location. Get what you pay for. Parking available.

Stayed in March 2024

Staff were lovely Right on sea front Lovely breakfast Fantastic shower

Stayed in March 2024

Single room was far too small,felt like being in prison which I never have.No adjustment on radiator to control room temperature.

Good location overlooking the sea

Stayed in March 2024

Breakfast buffet. Dried scrambled eggs one day. None on the second day - had run out two thirds of the way through breakfast. No tea pots, just cups. No private changing rooms in pool area. No lockers. Hair dryer not working.

Comfortable bed. Access to a sea view in my room. Warm swimming pool.

Stayed in March 2024

Staff in the bar were non existent when visiting for a second visit-although they were visible and had acknoweledged our presence 3 times. We went out for dinner instead!! In the main restaurant, everything was very rushed and as soon as a course was finished the next one appeared immediately. Like a conveyer belt. I was in and out in 35 minutes!!!-And very small portions!!

Most of the reception staff were good, especially Laura Garcia-a very helpful and efficient member of staff. The meal in the bar was very good. The breakfast was lovely. Swimming pool was great.

Stayed in March 2024

Quite run down in places, piles of rubbish out the back

Budget friendly hotel suited our needs for 1 night

Stayed in March 2024

The TV was quite old and channels were static most of the time.

Good location, about a 20 minute walk to the pier and the center town. Lovely view from the hotel top of the beach. We had breakfast in the morning which was a buffet and it was really good, my boyfriend and I loved it definitely worth the money. Room very clean and pool was also very nice.

Stayed in March 2024

Nothing

Everything

Stayed in March 2024

Very dirty outside, windowsills all covered in moss and rotten. Was shoved aside as there was a convention so we had breakfast in the conservatory, and Sunday had to order and not self serve so toast was cold by the time it came to us.

Beach front. Swimming pool

Stayed in March 2024

The carpet in my room wasn't terribly clean. To be fair though it was such an odd brown it would be easy to miss dirt!

The staff were absolutely outstanding, truly 5*. The hotel itself is in need of a refurbishment but it was clean and had everything I needed. My room was quiet and clean. I made use of the spa facilities which were basic but there. The breakfast was very typical of an English hotel. All in all it was exceptional value for the price.

Stayed in February 2024