Sun St, Hitchin, SG5 1AF, United Kingdom
#9 of 9 hotels in Hitchin
Guests' ChoiceBased on 1394 hotel reviews
6.4Cleanliness
7.0
Comfort
7.1
Location
8.7
Facilities
6.5
Staff
8.3
Value for money
6.9
Free WiFi
6.5
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End of dialog contentReviewed: 20 May 2024
Malcolm
United KingdomRooms could do with being refurbished
Staff friendly breakfast very good we'll situated ,clean
Stayed in May 2024
Reviewed: 8 May 2024
Brooks
United KingdomA warm welcome, friendly staff , location.
Stayed in April 2024
Reviewed: 6 May 2024
Selwyn
United KingdomSee aboveb
The situation was good . The character of the hotel was nice . The staff were friendly. But the bedroom was old and had no shower . The windows were rotten and dangerous. There was rat running from the kitchen area in the car park . The ace was run down .
Stayed in May 2024
Reviewed: 23 April 2024
Michelle
United KingdomThe toilet on one of purpose 2 rooms was used and not flushed/ cleaned. Also one of the rooms did not have a shower and only a bath. Due to the age of the building there was a strong damp smell which was off putting.
The location was excellent.
Stayed in April 2024
Reviewed: 22 April 2024
Jacqy
United KingdomNoisy night club just along the road loud music until 2 ,or 3 then noise as People left in the early hours cars hooting horns.
The food and service were very good.free parking good too.
Stayed in April 2024
Reviewed: 2 April 2024
Andrew
United KingdomRooms need some TLC
Staff all great.
Stayed in March 2024
Reviewed: 1 April 2024
Mike
United KingdomThe shower wasn't very clean and the water temperature was unstable fluctuating between cold and hot. I wasn't impressed with the reception we received on returning to the bar just before 10pm, the barmaid grumbled we we only just in time to get a drink and we were asked to move out of the bar area before we had finished.
Room was comfortable and breakfast good. A friendly reception on arrival.
Stayed in March 2024
Reviewed: 23 March 2024
Michael
United KingdomRoom was in a very poor state, tatty, the only reason we did not complain was that the bedding was ok, it is in need of total renovation. Peeling paint and the pipe work in the bathroom had not been for sometime and the skirting boards were not clean, cobwebs everywhere and a shower that was so small, difficult to close the shower door. The corridors leading to the bedrooms are in a very shoddy state, peeling walls and frayed carpets, this is in a poor state of repair. The picture on booking.com looked nothing like our room.
Central to Hitchin and offered parking
Stayed in March 2024
Reviewed: 18 March 2024
Hanna
United KingdomThere was no breakfast available, we had a long wait on arrival and staff could be heard arguing and using bad language on the reception desk. Not impressed 🙁
Location was good.
Stayed in January 2024
Reviewed: 17 March 2024
Lynn
United Kingdomcleanliness was not great. Bathroom smelt damp Bath was not clean. Wouldn't leave window open as it was on the ground floor and outside the window were bins and an old matrass
Location was good and staff were very friendly and helpful
Stayed in March 2024
Reviewed: 13 March 2024
Susan
United KingdomClean & comfortable room with free car parking. Convenient for meeting with friends
Stayed in March 2024
Reviewed: 6 March 2024
Rajinder
United KingdomHotel needs updated
Friendly staff good breakfast
Stayed in March 2024
Reviewed: 2 March 2024
Julie
United KingdomDecor very tired & could do with a proper deep clean. A lot of dust around skirting boards that obviously been there for a good while
Friendly helpful staff very welcoming on reception
Stayed in March 2024
Reviewed: 2 March 2024
Alice
United KingdomThe rooms are very tired. Furniture & carpets all require replacing. Rooms in general all need to be refurbished. The bathroom was antiquated
The staff were all friendly and helpful. The location ideal The hotel is olde worlde - The bed was comfortable Onsite car park
Stayed in February 2024
Reviewed: 24 February 2024
Steve
United KingdomRoom was ok but pipework clanking periodically through night kept waking me up
Friendly helpful staff, nice building
Stayed in February 2024
Reviewed: 22 February 2024
Brooks
United KingdomLovely and extremely helpful staff.
Stayed in February 2024
Reviewed: 19 February 2024
Jane
United KingdomCleanliness was poor in certain bedrooms. We were moved twice
Location was very good
Stayed in February 2024
Reviewed: 18 February 2024
Nick
United KingdomHotel generally felt tired, cracked sink, chipped shower tray, breakfast hash Browns very fatty, baked beans very obviously microwaved.
Location
Stayed in February 2024
Reviewed: 16 February 2024
Alison
United KingdomSadly let down by the hotel itself with cleanliness, dirty glass in bathroom. Carpet didn't look as if cleaned properly. The hotel and rooms are very tired! Definitely needs up dating and there is some mould in places around windows and bathroom. Photo's shown are only two of the bedrooms that looked like new. Extremely hot rooms, had to turn radiators down. Shame as would otherwise be a great hotel if updated
Location is great and beautiful hotel from the outside. The parking wasn't a problem even on a late arrival. The welcoming of the staff friendliness was fantastic, couldn't fault from reception, bar and restaurant. Beds fairly comfortable and did sleep after turning the radiators down. The cooked breakfast delicious, staff couldn't be more helpful.
Stayed in February 2024
Reviewed: 15 February 2024
Emma
United Kingdomthe shower was too low had to get on my knees to wash my hair
Rooms nice & stay was enjoyable
Stayed in February 2024
Reviewed: 14 February 2024
Gary
United KingdomRooms dated, shower temp wouldn’t work
The staff were good, morning waitress and chef really welcoming and breakfast was good
Stayed in February 2024
Reviewed: 14 February 2024
Jgreaves
United KingdomIt was let down by not including breakfast in the cost of the room which was already quite high.
Great location. Free parking.
Stayed in February 2024
Reviewed: 7 February 2024
Mcdonald-payne
United KingdomRooms could do with some updating, but full of character
Good location and free parking, staff very receptive and engaging, great breakfast...
Stayed in January 2024
Reviewed: 6 February 2024
Kathryn
United KingdomHeating boiler outside our room was very noisy
Comfortable and free parking
Stayed in February 2024
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