Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Greater London holiday rental reviews
  4. London holiday rental reviews
  5. Reviews of Sutherland Apartments

Reviews of Sutherland Apartments

7 Sutherland Avenue, Westminster Borough, London, W9 2HE, United Kingdom

#3167 of 5,272 Holiday rentals in London

Guests' Choice

Review score

Based on 84 apartment reviews

7.0

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    7.1

  • Staff

    7.5

  • Value for money

    7.0

  • Free WiFi

    6.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 3 May 2024

    7.0
    Was ok.
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 7 nights
    • Submitted via mobile

    No room cleaning etc Improve on Cleaning of the rooms daily or once in 2 days. Optional breakfast

    Location. Easy access to my room and quiet area.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Nice stay for a couple
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom sink was very tiny but this isn't a real problem, it's fine anyway. The bed is little for 2 people but I slept very well anyway, it was comfortable.

    The apartment was very clean and all brand new, and the kitchen well served with all the stuff, they gave us many advices on what to see in London and they always were ready to answer my questions. We had a nice stay, would highly recommend!

    Stayed in April 2024

  • Reviewed: 25 March 2024

    8.0
    Cosy little apartment. Everything you need for a short stay. Very clean and comfortable
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 1 night

    Difficulty in getting the shower hot enough but was adequate. Location was little noisy as someone nearby was having a party. Could have done with a chair or stool instead of always sitting on the bed.

    Keys were located in nearby retail outlet. No problem in collecting and returning them. Apartment was extremely clean, bed was very comfortable. Location was good in terms of transport and local facilities.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Studio
    • Stayed 8 nights
    • Submitted via mobile

    A bit noisy, you can hear other people

    Stayed in March 2024

  • Reviewed: 22 March 2024

    6.0
    Great location with amenities close by.
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 21 nights

    Room was extremely dusty, like the area had not been cleaned prior to arrival. Shower pressure is low and the hot water takes its time to heat up.

    Good location with a bus stop right outside or two tube stops within walking distance. Seemed like a quiet and safe area. Close to a Sainsbury's and multiple spots for food, coffee or drinks.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    comfortable
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    cold showers and can hear noise from everywhere else in the building

    great location and a nice property. comfortable, good wifi connection, tv with lots of streaming and comfortable size

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 7 nights

    The bed was too narrow and the mattress very sprung No hook for the coats, there were clothes hanger in the cabinet, but no option to hang it Very limited space for suitcase No lift, what might be problem for some people

    Stayed in March 2024

  • Reviewed: 6 March 2024

    6.0
    was ok, but will only recommend for a day or two, not longer.
    • Leisure trip
    • Solo traveller
    • Superior Studio
    • Stayed 8 nights

    The utensils provided were not induction compatible. They replaced them after complaining but they did not ask me if they can access my room. No Cleaning mid stay (I stayed for 8 nights), when asked for it, the said they would charge an extra fee. No access to regular TV. There was a smart TV and you had to use your own credentials lo login into all the applications.

    it was in the first floor, so did not have to carry my luggage up the stairs much. Comfortable bed and clean washrooms.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 3 nights

    I believe you could choose a different location for picking the keys - the owners of the shop were not polite.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    7.0
    Good
    • Business trip
    • Couple
    • Standard Studio
    • Stayed 19 nights
    • Submitted via mobile

    1. The description of the room on booking.com was not exactly what we met. 2. The cooking ware in the assigned room was not compatible with the stove, we had to buy a set for the 19 nights. 3. We were not given clear information on replacement of bed linings/towels considering the length of stay (19 nights), no washing machine provided and no response to the mail we sent on getting the clarification. 4. The bed was not big enough for a couple. P

    The location and cleanliness

    Stayed in February 2024

  • Reviewed: 26 February 2024

    6.0
    Stay at Sutherland Apartment
    • Leisure trip
    • Group
    • Superior Studio
    • Stayed 3 nights
    • Submitted via mobile

    The apartment is very very small, there is no elevator, and the stairs are narrow. The apartment was not clean, there was a stocking hanging on the smoke detector, dirty linen, and dust on the floor. As we arrived late, the host responded the next day, and they’ve sent one more time the cleaning team. In conclusion, the apartment is not worth the money.

    The location is good.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 4 nights
    • Submitted via mobile

    My Studio was MUCH smaller than in the pictures. Double check if the room is suitable for two people. Also, there is no lift in the building - check which floor your room is on.

    Fully equipped (iron, hair dryer, kitchen equipment, etc.). Good location.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Exciting
    • Business trip
    • Solo traveller
    • Superior Studio
    • Stayed 12 nights
    • Submitted via mobile

    The staircase. No lift system!

    The location and proximity to the local stores

    Stayed in January 2024

  • Reviewed: 7 February 2024

    6.0
    Okay
    • Business trip
    • Solo traveller
    • Superior Studio
    • Stayed 31 nights
    • Submitted via mobile

    The property had no elevator and it was so difficult to get to the highest floor. There was a really loud alarm that went off randomly and it was way too loud and anxiety inducing. The stove did not work even after multiple contact with the hosts on how to work the stove. The water in the shower was also not that warm.

    The property was pretty close to the bus stations and it was easy to get around.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    6.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 10 nights
    • Submitted via mobile

    There were quite a lot of stairs, not really clean around the bed

    The furniture were new and comfortable

    Stayed in February 2024

  • Reviewed: 3 February 2024

    6.0
    So so
    • Business trip
    • Couple
    • Superior Studio
    • Stayed 7 nights
    • Submitted via mobile

    Very noise neighbours very loud banging

    Excellent quality room

    Stayed in February 2024

  • Reviewed: 22 January 2024

    8.0
    Amazing location and staff ❤️
    • Leisure trip
    • Family with young children
    • Studio with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like the noisy neighbors and sudden screams from outside

    Great price, amazing location and I am super happy for the great staff! They were always helpful and responding super quickly!

    Stayed in January 2024

  • Reviewed: 11 January 2024

    6.0
    Good but very short.
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 7 nights
    • Submitted via mobile

    Size of the room and bed is too small. No elevator in the apartment, it was quite difficult going up to my apartment no 41 at 4th floor.

    Cleanliness of the Apartment.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 3 nights

    My apartment was on the top floor of the building and there is no lift. This wasn't an issue for me, but it's worth bearing in mind if you're unable to climb several flights of stairs. The apartment is very compact, which again was fine for me and the price point was low in comparison to other London properties (even budget hotels), so I was very happy with the facilities all in all.

    The apartment was clean, well kept and well stocked with toiletries, cleaning supplies etc. The facilities were good with a lovely comfy bed, fresh towels, and great bathroom and kitchen facilities. The hosts kept in touch frequently throughout the stay via messages which felt like I was in good hands. It was easy to pick up and drop off the keys at the start and end of my stay.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    6.0
    reasoble.
    • Leisure trip
    • Group
    • Standard Studio
    • Stayed 3 nights

    The water was cold most of the time. We had a cold shower many times. We could not find the instructions on how to get hot water.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    6.0
    Nice
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 7 nights
    • Submitted via mobile

    Noisy and they opened the door of the room without knocking the door, at least to know if anyone was inside…

    Comfortable and good location and they solve the problems properly.

    Stayed in December 2023

  • Reviewed: 4 May 2024

    5.0
    Wouldn’t stay here again. No cleaning services even though I was there for 11 nights.
    • Leisure trip
    • Solo traveller
    • Superior Studio
    • Stayed 11 nights
    • Submitted via mobile

    It was extremely annoying having to go an entire bus stop over with luggage. Might not seem like much but as an international traveller with a suitcase was a bit of a joke. Same as not having a drop box to leave the keys before leaving the place. Had to go drop it off at the same store. If you like to sleep in the dark this place isn’t for you. It has an annoying green light over the door you can’t turn off as an emergency light. Had to sleep with an eye mask. As well as blinds that don’t close all the way and let in all the light from the street. The mattress was pretty gross (cover peeling to reveal foam) had to remake the bed every day as the bedding wouldn’t stay put. No broom provided so I couldn’t sweep the floor. No cleaning service… for an 11 night stay. Bins weren’t easy to get rid of. Had to ask for permission every time (ended up timing it with cleaners cleaning rooms near me to dump my rubbish). No lift so very thankful I was only up 2 flights of stairs on room 15. With a 27kg suitcase it was a struggle. This is definitely not an accessible building. The kitchen had most stuff you needed same with the bathroom but again for the price it’s not exactly worth it. As a young woman (24) I did not feel safe in the area. And no extra locks on the doors made me feel on edge (only one lock with a key… no chain or dead bolt). Overall not the best place I’ve stayed in. If you want an updated looking room for a lower price in a dodgy neighbourhood 15 mins from the nearest tube station with buses that randomly cancel. This place is for you.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    1.0
    nothing is what it seems don't go there.
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 2 nights

    Desapointed with the overall experience. You get there and some dude in the street tells you to go backwards to a small shop where another person handles you the key to the apartment. The apartment is not exactly in the best borrough of London. Then the place seems cute but is all a bit of a disapointment: you have a TV but no channels, no Netflix, nothing; you have a lamp but there is no bulb. The bed is extremely cheap and unconfortable. the toilet would not flush properly. There are some suspicious stains in the bathroom. I couldn't get out of there faster. Besides the apartment building is full of weid people and the cleaning props just lay in the hallway. It's a no-go

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    Not appropriate

    Stayed in May 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!