572 Sutton Heath Road, Saint Helens, WA9 5HU, United Kingdom
#1 of 21 hotels in Saint Helens
Guests' ChoiceBased on 24 hotel reviews
9.3Cleanliness
9.3
Comfort
9.6
Location
9.0
Facilities
9.6
Staff
9.8
Value for money
8.9
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 24
Reviewed: 4 January 2024
Carl
United KingdomWarm and comfortable, had everything we needed for our short stay, will definitely be staying again.
Stayed in December 2023
Reviewed: 30 October 2023
Ashrina
United KingdomNeeded some kitchen essentials; colander, better grater, larger chopping board.
Very warm and well insulated house in a good location, friendly neighbours and excellent off street parking. Stocked with essentials (kitchen towels, cling film, coffee, tea, salt etc) which was great.
Stayed in October 2023
Reviewed: 6 July 2023
Tomas
IrelandNice clean and cozy
Stayed in July 2023
Reviewed: 29 September 2022
Keith
United KingdomNo instructions for cooker and dihwasher
Clean and very comfortable
Stayed in September 2022
Reviewed: 5 September 2022
Jacqui
United KingdomN/A
Great location and peaceful and close to the shopping centres. Fabulous clean and beautiful Apartment. And enjoyable to stay for the weekend.
Stayed in September 2022
Reviewed: 19 June 2022
Keith
South AfricaNothing!
It was very clean, spacious, fresh, tidy and acceptable. Lovely shower! Home from home.
Stayed in June 2022
Reviewed: 7 May 2022
Lauren
United KingdomTwo of our group slept on the sofa bed which is not really big or comfy enough for 2 people however the host was upfront about this and said he would be upgrading it soon.
Good parking. Modern decor. Clean and home from home. Lots of clean towels and additional bed linen. Close to local shops and amenities.
Stayed in May 2022
Reviewed: 13 November 2021
Luke
United KingdomExcellent
Stayed in November 2021
Reviewed: 8 November 2021
Michael
United KingdomVery clean and homely property. Quiet peaceful and just what we needed for our break.
Stayed in October 2021
Reviewed: 31 October 2021
Kamran
United KingdomNice cosy place for a family. Highly recommended if you don’t want to book an extra room in a hotel for a family of four. The person dealing with the property, Mark, was very helpful with all enquiries and very prompt.
Stayed in October 2021
Reviewed: 22 October 2021
Rob
United KingdomAbsolutely nothing!
A home away from home. A perfect accommodation to return to, after a busy day visiting family. My son loved having his own space and stated how comfortable it was and that he should get a double bed at home now.
Stayed in October 2021
Reviewed: 30 August 2021
Laura
United KingdomCouldn’t see the dials on cooker properly so was a bit lost with that!
Bed was so comfy! Garden gets sun from lunchtime onwards! Had everything you needed..like tea coffee, olive oil, salt, pepper, cling film, shampoo etc etc so don’t have to buy everything! Location was great. Good wifi.
Stayed in August 2021
Reviewed: 3 November 2022
Anonymous
United Kingdomnothing all good
the price
Stayed in October 2022
Reviewed: 7 September 2023
Dennis
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 25 June 2023
Marie
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: 6 November 2022
Chi
United KingdomThere are no comments available for this review
Stayed in November 2022
Reviewed: 10 October 2022
Dena
United KingdomThere are no comments available for this review
Stayed in September 2022
Reviewed: 26 September 2022
Michael
United KingdomThere are no comments available for this review
Stayed in September 2022
Reviewed: 29 June 2022
Dennis
United KingdomThere are no comments available for this review
Stayed in June 2022
Reviewed: 30 May 2022
Scott
United KingdomThere are no comments available for this review
Stayed in May 2022
Reviewed: 17 October 2021
Anders
SwedenThere are no comments available for this review
Stayed in October 2021
Reviewed: 8 August 2021
Brooke
United KingdomThere are no comments available for this review
Stayed in August 2021
Reviewed: 15 October 2023
Damodar
United KingdomThere are no comments available for this review
Stayed in September 2023
Showing 1 – 24
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content