The hotel was cold ! . Whilst having dinner in the bar we had to change location twice to avoid a draught . Several people complained about the temperature and the hotel did it’s best to place mobile heaters around the area to heat it up . However it did remain quiet cold .

Good location with parking available. Good facilities and friendly staff

Stayed in December 2023

The pool is really small and changing rooms in need of updating.

Large comfortable bed and room.

Stayed in December 2023

Breakfast wasn't the best

Nice location

Stayed in January 2024

Restaurant was closed, all rooms are located in the attached addition, not the beautiful historic building you see here.

The best thing about this property is the staff, they are amazing.

Stayed in December 2023

Not enough staff in the bar and restaurant which was the cause of long wait at times. The advertised Hogmanay gala ball was a disappointing night we were sat in the conservatory which was cold. No band just a disco No party poppers etc then the advertised stovies after midnight did not appear.

Nice hotel food was good. Staff helpful and friendly. Good sized room and comfy bed.

Stayed in January 2024

Plenty of choice at breakfast and items kept being replenished. Husband loved that there was haggis for breakfast and mother in law loved the danish pastries. Mother in law was really impressed with the size of the accessible room.

Stayed in December 2023

Bar service was slow. There was not enough staff on for the numbers in the hotel.

Thoroughly enjoyed our stay. The bed was very comfy. The hotel and our room were very clean. The dinner we had at the function was delicious. This is our second stay at this hotel, and we would not hesitate to stay again.

Stayed in January 2024

The towels and soap were replaced every day, not good for the environment. The hotel little worn down.

Friendly staff, very clean and very quiet

Stayed in December 2023

It was busy at breakfast...obviously with a new set up...transition is taking place...

People are always friendly...

Stayed in December 2023

Nothing really

Location was perfect for us and the breakfast was good

Stayed in December 2023

We family of 5 people, 2 adults and 3 kids aged 4 yrs, 5yrs, and 6yrs. Charged for premium and gave normal room. (They charged for the bed and gave me a cot) I asked for the connecting room and initially, they did not give it and said I should have requested it when I booked, which I did but then decided to give. They gave me a connecting room and put a small baby cot for my 4-year-old son, which was of no use. Worst experience in my life. Due to Christmas on 25-dec everything was closed, I had 3 big bottles of water, but it finished, so in the evening there was no water to drink, when I asked the staff can I get some water to drink they said we don't keep water. Such a big hotel and they don't keep water? I wanted water for my kids 4yrs, 5yrs, and 6 years kids. I was happy to pay if they wanted, but no water, so what did the staff drink when they were thirsty? and if they don't have any feelings for such a small kids once can understand.

Location, cleanliness. leisure facilities. Breakfast was good and the people serving the breakfast were good.

Stayed in December 2023

Bed not comfortable

Friendly. Helpfully staff clean room.

Stayed in December 2023

Was disappointed at the change in the hotel since our last stay. I would say it needs a bit of tlc.

In the centre.

Stayed in December 2023

The location, ideally situated for our purposes

The staff were very friendly and helpful

Stayed in December 2023

It is looking quite tired. The gym and pool could do with upgrade.

Good location and clean. Staff very friendly and food was nice.

Stayed in November 2023

People walking through pool area in outdoor footwear; sofa bed was not made up for us on arrival and was still not made up after making request; staff seemed to be unaware that restaurant was not open.

Comfortable room; tasty breakfast; nice pool and leisure facilities; pleasant grounds with some walks nearby; good location for visiting Dundee.

Stayed in November 2023

The breakfast on the first morning left a lot to be desired cold and egg that would have done for a frisbee.

The room was very comfortable

Stayed in December 2023

Very dated, the rooms need to be repaired in some areas. Our door has had the lock ripped off but not repaired. Very hot also, no fan or aircon. Our room was 27 degrees at one point

Location

Stayed in December 2023

Very spacious rooms

Stayed in November 2023

When we tried to get a meal we were informed they were cooking only for a package of B&B and Evening Meal. Id the reception desk has been informed if this we could have been told at check in. We had already ordered our drinks and had to desperately find somewhere else to eat. A little inconvienient.

Location is great. Our room was on the ground floor and only 30 seconds to the bar area! Veey comfy bed, slept well. Friendly staff.

Stayed in December 2023

No bright light in bedroom.

Breakfast was top quality. Staff very helpful.

Stayed in December 2023

Nothing

Fantastic stay at this hotel everyone was lovely and helpful. Hotel was lovely as was our rooms, staff friendly and helpful. Can't fault hotel at all.

Stayed in December 2023

Hotel seems slightly worn out. It wouldn’t take much to make it work.

Quiet location - swimming pool - near where I needed to be.

Stayed in December 2023

The Leisure centre was open to the public, came for a relaxed atmosphere, but had children learning to swim

The place was very clean, however, from the pictures, it does look like your staying in the mansion house, not the extension

Stayed in December 2023

no lift

swimming pool

Stayed in November 2023