Kingsway West, Invergowrie, Dundee, DD2 5JT, United Kingdom
#18 of 23 hotels in Dundee
Guests' ChoiceBased on 3713 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.4
Facilities
8.1
Staff
8.7
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 8 February 2024
Anne
United KingdomAll good👍
Relaxing visit. And was a real bargain. Enjoyed the use of the pool and other facilities.
Stayed in February 2024
Reviewed: 5 February 2024
Tracey
AustraliaNoise from neighbors was quite loud, luckily the baby next door slept all night and only cried now and then in lead time/after sleeptime.
Place to play cards, bar and breakfast (and should have had dinner there but didn't).
Stayed in December 2023
Reviewed: 27 January 2024
Duncan
United KingdomNo firmer pillow option and very little different hot breakfast options if staying longer than a few days
Staff was very friendly and it was a welcoming place to stay
Stayed in January 2024
Reviewed: 26 January 2024
Carol
United KingdomBar was appalling. Hogmanay and very understaffed. They did what they could but so badly managed at such a busy time of year
Friendly staff having a lot to deal with
Stayed in January 2024
Reviewed: 25 January 2024
Dawn
United KingdomOnly issue I had was dining room was cold so made breakfast cold rather quick.
Beds are extremely comfortable, leisure space is lovely , dinner was good and the breakfast you offer is good.
Stayed in January 2024
Reviewed: 23 January 2024
James
United KingdomThe weather
Leisure facilities, breakfast, location
Stayed in December 2023
Reviewed: 19 January 2024
Karen
AustraliaLarge room and bathroom, conservatory breakfast room has lovely view of garden
Stayed in January 2024
Reviewed: 16 January 2024
Michael
United KingdomStaff are very nice, rooms are very tidy and the facilities are very good
Stayed in January 2024
Reviewed: 16 January 2024
Lee
United KingdomN/A
Comfy bed,breakfast staff very attentive
Stayed in December 2023
Reviewed: 14 January 2024
Andrew
United KingdomUnfortunately leisure area staff coming to work at 0600 woke us up both mornings
Comfortable room and nice leisure facility Excellent breakfast
Stayed in January 2024
Reviewed: 14 January 2024
Martin
United KingdomNot sure what could be better it was everything myself and wife needed also the friends that travelled with us were raving about the hotel all the way back to Glasgow.
We loved the relaxed feeling around the hotel the facilities were amazing food was great and the staff attended to our every need we had an amazing time that's why we have been back a few time keep up the great work ty.
Stayed in January 2024
Reviewed: 6 January 2024
Katie
United KingdomThe hotel was cold ! . Whilst having dinner in the bar we had to change location twice to avoid a draught . Several people complained about the temperature and the hotel did it’s best to place mobile heaters around the area to heat it up . However it did remain quiet cold .
Good location with parking available. Good facilities and friendly staff
Stayed in December 2023
Reviewed: 4 January 2024
Michelle
United KingdomThe pool is really small and changing rooms in need of updating.
Large comfortable bed and room.
Stayed in December 2023
Reviewed: 4 January 2024
Stephan
United KingdomBreakfast wasn't the best
Nice location
Stayed in January 2024
Reviewed: 3 January 2024
Heather
United StatesRestaurant was closed, all rooms are located in the attached addition, not the beautiful historic building you see here.
The best thing about this property is the staff, they are amazing.
Stayed in December 2023
Reviewed: 3 January 2024
Ann
United KingdomNot enough staff in the bar and restaurant which was the cause of long wait at times. The advertised Hogmanay gala ball was a disappointing night we were sat in the conservatory which was cold. No band just a disco No party poppers etc then the advertised stovies after midnight did not appear.
Nice hotel food was good. Staff helpful and friendly. Good sized room and comfy bed.
Stayed in January 2024
Reviewed: 2 January 2024
Alison
United KingdomPlenty of choice at breakfast and items kept being replenished. Husband loved that there was haggis for breakfast and mother in law loved the danish pastries. Mother in law was really impressed with the size of the accessible room.
Stayed in December 2023
Reviewed: 2 January 2024
Julie
United KingdomBar service was slow. There was not enough staff on for the numbers in the hotel.
Thoroughly enjoyed our stay. The bed was very comfy. The hotel and our room were very clean. The dinner we had at the function was delicious. This is our second stay at this hotel, and we would not hesitate to stay again.
Stayed in January 2024
Reviewed: 1 January 2024
Watson
United KingdomThe towels and soap were replaced every day, not good for the environment. The hotel little worn down.
Friendly staff, very clean and very quiet
Stayed in December 2023
Reviewed: 30 December 2023
Mcneil
United KingdomIt was busy at breakfast...obviously with a new set up...transition is taking place...
People are always friendly...
Stayed in December 2023
Reviewed: 30 December 2023
Thomas
United KingdomNothing really
Location was perfect for us and the breakfast was good
Stayed in December 2023
Reviewed: 30 December 2023
Ashfaque
United KingdomWe family of 5 people, 2 adults and 3 kids aged 4 yrs, 5yrs, and 6yrs. Charged for premium and gave normal room. (They charged for the bed and gave me a cot) I asked for the connecting room and initially, they did not give it and said I should have requested it when I booked, which I did but then decided to give. They gave me a connecting room and put a small baby cot for my 4-year-old son, which was of no use. Worst experience in my life. Due to Christmas on 25-dec everything was closed, I had 3 big bottles of water, but it finished, so in the evening there was no water to drink, when I asked the staff can I get some water to drink they said we don't keep water. Such a big hotel and they don't keep water? I wanted water for my kids 4yrs, 5yrs, and 6 years kids. I was happy to pay if they wanted, but no water, so what did the staff drink when they were thirsty? and if they don't have any feelings for such a small kids once can understand.
Location, cleanliness. leisure facilities. Breakfast was good and the people serving the breakfast were good.
Stayed in December 2023
Reviewed: 29 December 2023
Steve
United KingdomBed not comfortable
Friendly. Helpfully staff clean room.
Stayed in December 2023
Reviewed: 28 December 2023
Sarah
United KingdomWas disappointed at the change in the hotel since our last stay. I would say it needs a bit of tlc.
In the centre.
Stayed in December 2023
Reviewed: 27 December 2023
Paul
United KingdomThe location, ideally situated for our purposes
The staff were very friendly and helpful
Stayed in December 2023
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