Good location. Lovely room and bathroom.

Stayed in May 2023

Our mattress was a little hard.....but that was our only complaint Had a lovely stay and will be back again xx

Room was lovely and our little one was very happy in the loft section

Stayed in June 2023

car parking was challenging but got there eventually

location is great for access to all local amenities

Stayed in May 2023

parking outside the property could be an issue but we have never found it to be a problem .

We visit Norfolk and Suffolk a couple of times a year and we have stayed at Swan House many times We really like Beccles, the central location and quirky decor.

Stayed in May 2023

The room we had, we could hear movement above which was noisy in the morning

The room was absolutely lovely. Immaculate and great attention to detail

Stayed in May 2023

I prefer some rooms to others but they are all lovely in different ways. I was in the Margot room this time, with a lovely balcony overlooking the church tower and the courtyard. the WiFi was very patchy in this room - I haven’t had problems previously.

this was my fourth visit to Swan House and I look forward to my next! perfect location, very clean, quiet, warm and within sight and sound of one of the most beautiful churches in England

Stayed in May 2023

Balcony and little fridge. Also an iron and ironing board..

Great little room. Great value at £100. Comfy bed hot water. No breakfast but bottled water and porridge in the room even a little fridge.

Stayed in April 2023

excellent location lovely rooms with great attention to detail.

Stayed in May 2023

Room had cobwebs in the corner, which as a tall person, I found with my face.

Location was excellent.

Stayed in April 2023

Quirky, compact room. Beautifully finished and comfortable.

Stayed in May 2023

nothing

everything

Stayed in April 2023

The room was a bit chilly in the morning when I woke up as it was a big room it was more to heat.

The Hotel and bar was very quaint and peaceful. the room was outstanding with amazing design and a very comfy bed! The staff were also extremely friendly and polite and helped with anything! Defiantly coming back to visit.

Stayed in April 2023

The access to the mezzanine level although fun if there were children staying you would be worried and as an adult staying I felt a little unsteady. Great idea and utilisation of space. I am not sure I didn't read enough about the room or if it just needs to be made a bit more clear about the library staircase?!

Staff friendly and efficient. Room clean and all facilities you would need were there. Beds very comfortable

Stayed in April 2023

The room was beautiful, clean and comfortable.

Stayed in April 2023

h hi homely

lovely property

Stayed in April 2023

tastefully decorated and immaculate

Stayed in April 2023

leaky toilet and would have been great if breakfast was a choice in room rates

full of character, excellent location

Stayed in April 2023

We were kept awake for most of the night by the sound of a television in another room kept on throughout the night at full volume. It came through the walls from below we think. But very disturbing. It was a shame - everything else was lovely and we will come again to stay.

Gordon was very welcoming and helpful. He was efficient and kind. The room was lovely and beautifully clean and stylish.

Stayed in March 2023

Only the parking. It was a new area for us and there were no spaces available directly in front of the hotel. But it did advertise as no parking so maybe just a few parking recommendations would be good

Lovely room, perfect for my daughter and I. Appreciated biscuits and water left for us

Stayed in March 2023

Could be a little noisy at times with the restaurant below..doors closing mainly but not too bad as the restaurant closes at 20.00 so didnt disturb sleep.

Room was beautiful, very clean and well stocked. Loved the mural on the wall. Lovely and warm. Great central location. Staff were very welcoming. Bathroom waa really nice..had a lovely long soak. Would love to stay again.

Stayed in March 2023

The parking (rental car) was challenging. It would be nice to have a parking pass to put in the car dash for the length of stay so we wouldn’t have to keep moving the car. The bed was harder than we like. A simple mattress topper would probably solve that. Since we were there for almost a week, it would have been nice to have a chest to put our clothes into instead of living out of our suitcases, but that was a minor inconvenience. In our room the vanity was tiny and short, sized more for a child, and the lighting in that area was dim so applying makeup and hair drying was challenging. The Wi-Fi was abysmal.

The location was perfect. It was easy to find and easy to walk to anything we needed, I.e. restaurants, shopping. The room was a nice size. We enjoyed having a sofa and chair in the room for a place to sit other than the bed. Having porridge and tea in the room was convenient. Thank you for those nice touches.

Stayed in February 2023

Low beams

London room but being nearly 6 foot tall. Very wary of the low beams.

Stayed in February 2023

There is nothing I didn't like. I was in the top room (Seth) which is directly over the 'William' room where my mother was staying. She was apparently disturbed by me walking around as I was getting ready for bed - floorboards creaking etc. She has told me off!! But on a previous stay, my husband and I slept in 'William' and there was someone above and we were not disturbed at all! So she may just be extra sensitive.

This was my second visit to Swan House and it was just as good as ever. I travelled with my elderly mother who was very happy with her room. Swan House is clean and comfortable and, whilst there is no formal breakfast, there is 'help yourself' instant porridge plus lovely biscuits and hot drink making facilities as well as plenty of chilled water - perfectly adequate. There are also many cafes very nearby serving a bigger breakfast if wanted. There is no designated carparking at the property but I was aware of this and there are plenty of places for the car very nearby so this isn't a problem either! We wouldn't hesitate to use Swan House again and recommend it to others.

Stayed in February 2023

Unfortunately it was the only room left and we were in the raffters, beams very low would stay again But in a different room

It was situated right in the middle of the town it was very clean, tidy and comfortable

Stayed in February 2023

Would of been nice if there was a breakfast facility

Location and room was lovely and a lovely comfortable atmosphere

Stayed in February 2023