The shower in the room needed to be better. For a hotel of this standard, I power shower would put it at 5stars.

Great hotel, great food, lovely location. We would stay again.

Stayed in April 2024

Ensuite shower malfunctioned but staff were quick to give us keys to adjacent room so we could have shower facilities.

Old Country House setting with very good and attentive Staff

Stayed in April 2024

It's a historic house with varying floor levels so don't expect a lift

One of the best breakfasts we've had at a hotel. Evening meals were very good too with some interesting flavour twists. The extensive grounds on a sunny Spring morning were a delight with carpets of flowers.

Stayed in April 2024

Cobwebs

Quaint

Stayed in March 2024

The only thing was the front door banging into the evening as our room was above the front door . It was only for one night so Ok .

Breakfast was perfect and parking was plentyful

Stayed in January 2024

Drinks were a little expensive.

Lovely hotel, friendly staff, good food.

Stayed in February 2024

The only negative thing was when we were checking out we were paying our bill using a prepaid gift voucher which was no problem. We owed a small amount extra which we tried to pay using our credit card but the machine wasn't working. The manager said he would ring us later and we could pay over the phone, but we received no call and later the same day we decided to return to the hotel with cash to pay the remainder of our bill. On arrival there was no one around, but eventually we caught the attention of the young man who had served us at dinner the previous evening. We asked to speak to the manager. A different man from the morning manager came out and I explained our dilemma and gave him the cash to cover our outstanding balance. I wasn't offered any receipt or paperwork to say I'd finalised the bill, so I asked for one. The reply was, a receipt would be emailed to me, which I accepted and left, assuming that I would receive confirmation of payment forthwith. I am still waiting for any such email. I do realise it is probably just an oversight and a possible miscommunication due to there being a different manager there later that day. But I would have liked to get an acknowledgement of the fact that I have paid the bill in full and I came back to the hotel to pay in cash and didn't just forget about it. It's only a small matter, but an important one for me. Hope this feed back is helpful for future reference.

We have driven past this hotel many times and always thought, it would be lovely to stay there. We were not disappointed. The hotel is beautiful and has the ambience of a grand old house which is tastefully decorated and spotlessly clean. The staff at dinner and breakfast were attentive, but not overbearing. We thoroughly enjoyed our stay and would definitely recommend it to friends and family.

Stayed in February 2024

Great old style country hotel with soul. Room was very well laid out and comfortable. Bed was superb. Breakfast good. Staff excellent

Stayed in February 2024

Everything

Stayed in February 2024

Curtains not wooden shutters in bed room, did not have any hot water, even after they where informed and they said it would be about 30 minutes for it to work, so cold wash. Had to ask for a bottle of water 3 times which cam after dinner was served. Bar area laid out for dining not a social area.

Breakfast was ok just s few things, toast coming out a few minutes after the English breakfast, not a wide selection of juice and cereals. Good views from bedroom.

Stayed in January 2024

Nothing springs to mind.

Excellent breakfast and evening meal and reasonably priced too. Very friendly and efficient staff. Comfortable room with good outlook, Must be even nicer outlook in the summer.

Stayed in January 2024

Excellent customer service Food was very nice

Stayed in January 2024

All was good.

Lovely old building, very helpful staff and great food.

Stayed in January 2024

.

.

Stayed in January 2024

Shower could have been a bit more powerful

Fabulous Setting for the party we went to rooms massive and plenty of character

Stayed in January 2024

Bathroom cold.

Situation, country house feel with log fire. Excellent breakfast.

Stayed in January 2024

It is an old building so understandably it is difficult to keep all areas spotless and heated.

Great food and fantastic service.

Stayed in December 2023

Sadly we had a problem with an annoying electrical noise coming from a bathroom fan in an adjacent room which went on all night and there were no instructions in the room with a number to ring if there was a problem.As a result neither of us slept.

Lovely historic building with lovely grounds

Stayed in November 2023

Beautifully decorated for Christmas

Stayed in December 2023

Room 10 can hear the generator from the kitchen.

Lovely country hotel set in beautiful countryside. Classic hotel room, comfy bed, good breakfast, ample parking. Restaurant very recommendable with a drink before dinner at the bar.

Stayed in November 2023

Not really anything to do with the hotel but a nightmare trying to get a taxi into Oswestry.

Old fashioned but modern at the same time, very homely, loved the old log fire in the reception area. Food and service was of a high standard.

Stayed in November 2023

The glass pods outside, the fake entrance ivy and the mismatch of garden furniture jarr with the hotels elegence. Looks a bit like a theme park sorry. You could make it so beautiful. The shower in our room wasn't very hot and didn't have much power, only downside of the interior. Did mention this on the morning of our departure.

We liked it's elegence and the food was really delicious. Staff were really pleasant too. It's a beautiful place to stay and we will be back.

Stayed in October 2023

Very friendly Staff, helpful and attentive. The room was a very nice size with a very comfy bed. The food at Breakfast and in the evening, was very nicely prepared and extremely good value for money.

Stayed in November 2023

The walls were paper thin, you could hear conversations from the rooms next door and the doors had gaps round so you felt like every word you said could also be heard. Nice spa bath but no bubble bath or shower gel.

The room was very pretty and the hotel, bar and surroundings were lovely.

Stayed in October 2023