139 Cowgate, Old Town, Edinburgh, EH1 1JS, United Kingdom
#105 of 168 hotels in Edinburgh
Guests' ChoiceBased on 1630 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.5
Staff
8.8
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 5 May 2024
Anna
IcelandPrepayed breakfast poor
Location
Stayed in May 2024
Reviewed: 2 May 2024
Jónavaldís
IcelandFood, drinks, cups and utensils at the prepaid breakfast buffet was either all finished or not ready on three out of five mornings we stayed. Staff did not seem know how to handle this.
Very clean rooms. Central location.
Stayed in May 2024
Reviewed: 1 May 2024
Serena
ItalyThe hotel was located right above a pub playing loud music til late in the evening. Even if the windows were soundproof, we could hear the low notes. To order food, you had to go to the nearest pub and ask them to “deliver” it to the hotel lobby. There must be an easier way to organise this. The room was quite small.
The position was perfect. Beds were comfortable. I enjoyed the integrated bluetooth system for music, it was a nice touch.
Stayed in April 2024
Reviewed: 1 May 2024
Sara
ItalyThe room was very noisy
The position, the bar just beside, the staff, the room furniture
Stayed in April 2024
Reviewed: 30 April 2024
Guy
United KingdomTV did not work, was not connected to internet so no extra TV services (used my laptop instead for Netflix)
great location, nice room
Stayed in April 2024
Reviewed: 27 April 2024
Laddawan
ThailandIt was a little noisy at night from the restaurant near by.
We booked the 9 people room. The room was spacious and clean with a great common area (games, coffee). The staff were extra friendly and helpful. Also, it is in a walkable distance from most attractions.
Stayed in April 2024
Reviewed: 25 April 2024
Nicholas
United KingdomWe stayed on a Monday thinking it would be too noisy for us on a weekend as there is a large bar and outdoor seating area on the ground floor.
Like the room, had everything we needed and a massive sky TV
Stayed in April 2024
Reviewed: 24 April 2024
Kathryn
United KingdomBreakfast was offered from 7am to 11am, when we arrived at 10am pastries, some bread and items of crockery were unavailable because they had run out. They know how many people are staying what is the problem. Topping up the breakfast seemed to be a problem I had to ask multiple times over our stay. Monday to Wednesday we were able to choose our hot breakfast and it would be delivered but Thursday onwards it was on the side to help yourself.
Room 107 was a good size comfortable and quiet. When we had to move rooms to 306 for a separate booking for Friday night the music was bad until 3am. So ask when booking. The reception staff were really good and friendly they answered questions and gave suggestions and a map. Pub attached was good very studenty with food, pizza really good.
Stayed in April 2024
Reviewed: 15 April 2024
Chaoying
IrelandBathroom door cannot be closed properly, can be a bit noisy when there’re events downstairs
Very friendly and helpful staff, food from the three sisters pub is a great value, small room but very equipped
Stayed in April 2024
Reviewed: 10 April 2024
Fiona
United KingdomNothing.
The hotel is clean. The room was very spacious and had everything that we needed. The beds were comfortable. The location was good and was perfect for our visit.
Stayed in April 2024
Reviewed: 10 April 2024
Christine
United KingdomNothing
It was central and easy to find. The room was clean and well laid out. It was quiet at night despite the noise from the music in the adjoining bar. Great range of teas on offer in the room.
Stayed in April 2024
Reviewed: 7 April 2024
Scott
United KingdomExcellent location. Plenty to see and do around about. Local pubs and restaurants and attractions within easy walking distance. Staff were friendly and helpful. The room was clean and tidy and comfortable.
Stayed in April 2024
Reviewed: 6 April 2024
Mickey
DenmarkWater in the show was cold :-(
Very nice rooms, clean and warm, great comfy beds and beautiful bathroom. It also had one of the biggest and best quality TV's. Would stay again.
Stayed in March 2024
Reviewed: 5 April 2024
Scott
United KingdomNo issues
Clean, modern, funky decor
Stayed in April 2024
Reviewed: 29 March 2024
Roberta
United KingdomIt was very noisy when our neighbours came home in one of the nights, so the sound isolation is not the best there. It was very loud.
The room is big, well equipped, nice and clean. The bathroom was really nice with an amazing shower. The location is really good. I would recommend it and stay there again. Great value for money.
Stayed in March 2024
Reviewed: 28 March 2024
Lorraine
United KingdomThe staffing levels are shocking. This morning (28/03/24) myself, friend and my daughter opted for the breakfast buffet... and lemme tell you that was a mistake. From the get go, incredibly lack luster selection of fruit, few bits of cheese and cold cuts, the toaster? Pls don't even get me started. There was only ONE staff member tending to reception & breakfast at the same time. I felt nothing but sorry for the poor girl, at one point I just felt like I was harassing her, cause who.else was there for me to ask? Fair few people down for breakfast, and I was yet to see a single person served their food. Orders were taken, and we waited over an hour before we gave up and just cancelled breakfast. So we checked out rather hungry. Again, not the girls fault, she shouldn't have to deal with all that on her own!
The rooms themselves are spacious, and clean. Tunnocks is always a nice addition. Glass frosted doors for the bathrooms though? Noooope. The lift is lower than me, so always take the stairs. Reception is an absolute sauna???? We always struggled to find the door to the hotel, but I'm.kinda a bit dim. Overall, would stay here again and completely avoid breakfast and book in elsewhere.
Stayed in March 2024
Reviewed: 26 March 2024
Graeme
United KingdomVery little.
It was comfortable and light, the amenities were great, the breakfast fit for kings (albeit of Scots). Definitely great value for money.
Stayed in March 2024
Reviewed: 22 March 2024
Winnie
MalaysiaThe tv in the room was broken
The beds were comfy, room was alright. Decent place for a short stay in the city.
Stayed in March 2024
Reviewed: 21 March 2024
Kieran
United KingdomWarm and stuffy room even with fan and windows open, room was quite small.
Location & friendly staff.
Stayed in March 2024
Reviewed: 21 March 2024
Antonia
GermanySince there is a bar right next door there was often loud music until 3 in the morning. It was not very loud in the room, but one can still hear it.
The staff are very friendly and always available to help and answer questions. Breakfast was also good, but it lacked some basics, such as yogurt and fruits. The room was a bit small (S size) but comfortable for 2 people.
Stayed in March 2024
Reviewed: 17 March 2024
Rhiannon
United KingdomWiFi wasn’t the best
Very clean, great room size & bathroom, very central
Stayed in March 2024
Reviewed: 17 March 2024
Mayu
JapanI just want to get room shoes. We needed to bring our slippers.
Really clean and good location:) We ordered 1room w/ 2 beds, but luckily we got the room for 4 persons! so it was huge and open room!
Stayed in March 2024
Reviewed: 15 March 2024
Martina
ItalyThe location was perfect, we got upgraded to a bigger room, staff was friendly and bed comfy :)
Stayed in March 2024
Reviewed: 14 March 2024
Adrienne
United KingdomNo staff around at the breakfast area to order anything out with the buffet.
Was provided a 'quiet room'. Still a fair bit of noise but we could sleep. Hotel staff very friendly and helpful
Stayed in March 2024
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