2-4 Cassillis Street, Ayr, KA7 1DW, United Kingdom
#3 of 11 hotels in Ayr
Guests' ChoiceBased on 749 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.5
Facilities
8.7
Staff
9.5
Value for money
9.0
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Anne
United KingdomStaff very welcoming, room Was lovely and spotless ,great location
Stayed in May 2024
Reviewed: 28 April 2024
Lorelle
AustraliaLocation close to the sea and city
Stayed in March 2024
Reviewed: 26 April 2024
Roy
NetherlandsNothing
The location and parking
Stayed in April 2024
Reviewed: 25 April 2024
Gary
United KingdomAll good
Great position very comfortable and the owner was very hospitable
Stayed in April 2024
Reviewed: 24 April 2024
Amy
United KingdomNothing I didn’t like - 10000% recommend I loved my stay here. The staff are lovely and let us check in early (for the races)
lovely staff, ideal area!! Perfect for young people as well
Stayed in April 2024
Reviewed: 21 April 2024
Linzi
United KingdomClean and friendly
Stayed in April 2024
Reviewed: 21 April 2024
Ken
United KingdomNo real improvements necessary, a great stay overnight.
Single room for the one night which was good value for money and comfortable. Very friendly and helpful staff and the breakfast provided the following morning was excellent. Town centre and buses etc only 5 minutes walk, beach 5 to 10 minutes walk.
Stayed in April 2024
Reviewed: 12 April 2024
Kirstin
United KingdomLovely room and very friendly/helpful owners. Central location close to beach. Highly recommend.
Stayed in April 2024
Reviewed: 9 April 2024
Kayellis
United KingdomThere was nothing not to like.
Everything was superb. Lovely friendly owner who allowed me to check in in the morning so that I could leave my rucksack behind while I did the planned day's walk. The room was beautifully furnished with everything you could wish for. Everything worked.
Stayed in April 2024
Reviewed: 6 April 2024
Catherine
United KingdomLinda the owner is so friendly and welcoming nothing is a bother to her.
Stayed in April 2024
Reviewed: 4 April 2024
Robert
United KingdomThe property was very clean well serviced well located and very easy accessible
Stayed in March 2024
Reviewed: 2 April 2024
Anderson
United Kingdom10am time to leave the room after your stay
Stayed in April 2024
Reviewed: 31 March 2024
James
United KingdomNothing
Friendliness of the staff was beyond expectation
Stayed in March 2024
Reviewed: 24 March 2024
Irene
United KingdomI was very satisfied with everything about the hotel. The owner was very friendly and helpful and the staff very pleasant. I especially liked how quiet the area was at night.
Stayed in March 2024
Reviewed: 16 March 2024
Allan
United KingdomRooms were very cosy and comfortable
Stayed in February 2024
Reviewed: 16 March 2024
James
United KingdomReally comfy bed
Stayed in February 2024
Reviewed: 14 March 2024
Young
United KingdomI really honestly could not find any faults with my stay at the property.
The room was spotlessly clean, the bed was amazingly comfortable. The host Linda is great, friendly and very helpful. Location is also ideal, not too far from the sea front, and bus station.
Stayed in March 2024
Reviewed: 8 March 2024
George
United KingdomEverything was excellent including the friendliness of the staff.
Did not have breakfast.
Stayed in March 2024
Reviewed: 1 March 2024
Simon
United KingdomLovely as always
Stayed in March 2024
Reviewed: 29 February 2024
Davina
United KingdomNothing
Location
Stayed in February 2024
Reviewed: 28 February 2024
Brenda
United KingdomLinda is a very pleasant lady nothing is too much for her
Stayed in February 2024
Reviewed: 28 February 2024
Colin
United KingdomWe arrived late and the room was cold because the radiator was turned off.
Friendly Staff, Clean room.
Stayed in February 2024
Reviewed: 22 February 2024
Alex
United KingdomNothing
lovely place to live and Linda the owner is lovely
Stayed in February 2024
Reviewed: 20 February 2024
Robert
United KingdomNothing
Linda is a great host,couldn't ask for more.
Stayed in January 2024
Corigliano Calabro, Italy
Zell am Ziller, Austria
Geyserville, USA
Băile Tuşnad, Romania
Chacras de Coria, Argentina
Hoi An, Vietnam
Split, Croatia
Bari, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content