Absolutely gorgeous we loved stopping here our dream as we all love art and it’s a beautiful property throughout thank you

Stayed in March 2024

No plughole for the bath, not sure if deliberate but was looking forward to a bath as we don’t have one. Cleaning staff need to check the toilet brush!!

Funky, well designed, unique. Comfortable and modern. Nice location, plenty of parking and spacious.

Stayed in May 2024

A couple of things spoiled it for us. There were no cleaning materials in the flat other than a small hand brush with no dustpan so we had to use a piece of cardboard to clean up any spilt crumbs etc. The other, more serious, issue is the process around the damage deposit. In order to pay this we were asked to pay a non returnable fee of £10 for processing. This is not made clear in the listing for the property. The number of emails I received immediately I made the booking was ridiculous and occupied a significant amount of time to manage / respond to. At one point I was going to cancel the booking because of the time and stress the process caused. A shame because the flat was lovely.

Great location in a pleasant seaside town - close to shops and bars and only 2 minutes walk to the seafront. The flat itself was spacious and comfortable.

Stayed in March 2024

Deposits are mandatory.

Deposits are mandatory.

Stayed in April 2024

Not enough hooks downstairs for coats. Sofas could have been a bit more comfortable. Towels could be updated.

Perfect location, centre of Saltburn. Layout and decor were very good. Well equipped kitchen. Homely feel.

Stayed in March 2024

I couldn’t have a coffee, lovely coffee machine and no pods and not been emptied so used pods left in the machine and couldn’t have an instant even Not keen on the Skeleton picture in 2nd bedroom but I’m on my 3rd visit so I can live with it 😀just creeps me out Where have the inflatables gone from the bathroom cupboard

Location, books, spaciousness, comfy beds, well equipped kitchen. PAC Man arcade, ID Magazines, light, quiet, quirkiness of the place, milk frother, nice message left on the board from the owners. Love the game in living room

Stayed in January 2024

All I wanna say is so brilliant excellent fantastic. The house is like an art gallery. We also painted a plate to share our happiness of spending holiday for Chinese new year. Pretty cool house. Highly recommend.

Stayed in February 2024

Very minor points which we raised with housekeeping for future reference. When we arrived at 4.00 pm on a cold January day the heating was set at 12 deg C. I can understand to save energy but should have been switched on in the morning as we didn’t get the place warmed up til v late. Secondly we struggled to open the inner door with the key which we could see had had some wear and tear.

Location perfect for bars and supermarkets and a very short walk to the sea front. Accommodation had everything we needed.

Stayed in January 2024

Nothing it was fantastic

The Artists Pad was fantastic

Stayed in October 2023

Nothing everything was perfect

Quirky big clean in an excellent location

Stayed in September 2023

Checking in time too late (16:00) & Check-out too early (10:00) - feels like lost part of a full day! Standard Damages Insurance Retainer £250 (refundable less £10 admin charge) - Question of transparency/trust without need to photo everything in property. Opted for Waiver Insurance £25 for peace of mind.

Great location in the centre of town & easy street parking (beware of the Lime Trees!) close to all amenities, trendy craft ale & wine bars (bit pricey) & traditional pubs. Sainsburys & railway Station close by, good selection of smaller shops & coffee shops. Local 2nd hand market stalls at the weekend. Then excellent facilities, ice cream, fish & chips, etc. down on the clean sandy beach, pier, funicular railway (good value £1.60 per adult). Also Miniature Railway short walk away, again great value (£2.00 per adult).

Stayed in September 2023

Very pretty

Stayed in July 2023

Bit of a hassle getting the dog outside for the toilet but that can’t be helped!

Beautiful, quirky, fun, well equipped!

Stayed in July 2023

Would have liked small sharp kitchen knife. Couldn’t get Netflix to work in the living area - was OK in the bedroom. Note on front door said all guests are asked to decorate a plate - we enjoyed looking at previous guests plates but we didn’t get one and were a bit disappointed.

Great location. Lovely flat - full of interesting things. After 3 days it felt like home. Would recommend.

Stayed in June 2023

Communal carpets dirty. Some of the “ornaments” made areas look a little like a jumble sale. Just odd bits scattered around. Lots of personalised, signed bits to “Neil”. The old fading plates on the wall put the kids off eating. Great idea just everything needs a clean / finishing off. I wasn’t going to take photos of the bits that needed attention as it was nothing major. Their website said they offer plates to decorate, we did not see these. This is the 4th booking we have made this year with H&S. We hadn’t received check in info on the morning we were due to travel. This has not happened before. I emailed but didn’t receive a reply. I called and was told I hadn’t signed a waiver. I had not received this and have not had any for our previous bookings. I was also told I had to pay an £250 for insurance? Then instead I paid £25? Now I’m still unsure whether this was down to H&S or the owner whoever Neil is. I was then was asked to send ID. It’s either a new thing or Neil is worried about his collection going walkies. My passport is in my maiden name. If I was asked to send ID when I booked our previous 4 stays then I would have known which name to book under. Why this couldn’t have been done last August when I had booked god knows but if I hadn’t called on the morning to check we would have arrived and my passport would be at home. It’s really put me off booking again to be honest.

Loved the videos of the property shown on their website. Unfortunately this must be an old video as quite a few of the features were not included or were now broken / damaged. Loved most of the apartment. I took some cool photos. Location great. Not too noisy but the dog next door does bark a bit.

Stayed in May 2023

Needs a grab rail in the shower. (Great shower though). And a toilet roll holder stand. Oh...and a bread knife....and some spare light bulbs. Very minor suggestions, but they can make a bit of a difference.

Everything! Especially the plate thing! Lots of fun! Location was great! So close to a long stretch of sandy beach and also the local town. Facilities in the apartment were first class. Lots of room. And such an eclectic collection of artwork that even us two pensioners never ran out of conversation pieces to chat about. Loved the Pacman machine too! A competition every evening! Brilliant. So enjoyable! Just 3 nights away but feels like 10 days to re-charge our depleted batteries! Thank you for sharing this with us.

Stayed in April 2023

We liked it all!

Very spacious, stylish and interesting!

Stayed in April 2023

Could have done with a clothes airer. Had to wash some muddy clothes and there was nowhere to dry them. Not keen on paying a damage waiver with a £10 admin fee either.

Very artistic apartment. The plates in the kitchen are a nice touch.

Stayed in March 2023

Kitchen facilities were weird! Full of electrical appliances but very few basics. For instance, one sharp knife and one saucepan and frying pan only, but no oven gloves, wooden spoons, measuring jug or bread knife. It's as if the owners didn't expect you to cook. Also, we found two TV remote controls hidden from view - one under a cushion and the other under the bed! Finally, one door handle fell off whilst we were there and others are becoming very loose.

The location is just fine and parking was no problem in December. However, in the summer that might not be the case! Internally, the unique and quirky features were great.

Stayed in December 2022

pack man machine great touch

Stayed in November 2022

Shower was broken and the bath is very small and took ages to fill so was hard when 4 getting ready for a wedding

Fabulous apartment lots of space and quirky decorations. Very clean and everything you need.

Stayed in August 2022

Nothing

We actually stayed in the sea forever appt.

Stayed in June 2022

Nothing - there are a lot of steps to the apartment so a heads up for anyone with mobility issues should be aware.

Everything - we love the apartment having been before. The location is brilliant - Saltburn is a gorgeous place. The hosts are amazing and the apartment covers all we could need for a short break. Always a pleasure.

Stayed in October 2021

nothing

one of the most unique stays I have ever done! the flat is amazing and constantly finding new things to look at. So clean and cosy. I like the little touches to make you feel welcome also. the location is brilliant and a short walk to the front. beds comfy and shower brilliant - what more could you ask for. we will definitely recommended and definitely will be back! thank you!

Stayed in November 2021