Tower Way, Kent, CT1 2DP, United Kingdom
#254 of 253 Holiday rentals in Kent
Guests' ChoiceBased on 3 apartment reviews
3.7Cleanliness
5.8
Comfort
5.8
Location
7.5
Facilities
5.8
Staff
5.0
Value for money
5.0
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Showing 1 – 3
Reviewed: 6 May 2024
Rhea
United KingdomCould not find the WiFi router. We tried to contact them but even then the wifi seemed to be an issue. The washroom sinks were a little small.
The location is very good. Right in the centre of the city. The kitchen was properly stocked with crockery.
Stayed in May 2024
Reviewed: 2 May 2024
Marlene
United KingdomApartment not clean on arrival with no beds made, dirty floors, bathrooms, and kitchen. The agents responsible for this flat are difficult to work with. We did not have access to the property whilst they cleaned it, and the cleaning was still unsatisfactory when we came back with the kitchen floor full of crumbs, cups left to wash in the sink, and fridge/freezer dirty. No toilet paper was left, and there was no bed linen for the sofa bed left. Cleaner booked to come next day to finish job did not turn up. Requested a parcial refund of the total value of the stay as it was stressful and we were not able to use the flat as intended and only after many calls, emails and involvement of booking did they give us the cleaning fee back. This did not even cover the amount we needed to spend on dining out as the kitchen was dirty.
The facilities are adequate for a big family and they are nicely located in the city centre.
Stayed in April 2024
Reviewed: 14 April 2024
Thayananthan
United KingdomOnly one heater was working. Trash was not emptied from the bedroom. No hot water in the shower on the day we were leaving to have a shower. One small towel. Only half a toilet roll. TV was not working either.
Stayed in April 2024
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