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Reviews of The Balmoral & Terrace Guest Houses 3 stars

2/3 Roker Terrace, Roker Seafront, Sunderland, SR6 9NB, United Kingdom

#3 of 7 B&Bs and Inns in Sunderland

Guests' Choice

Review score

Based on 497 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    9.1

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect.

    This place was absolutely beautiful. But what made it even more special was the owner Darren who went above and beyond to make sure I arrived safely after a very long drive from South Wales and made sure I knew where to go, fantastic communication. He communicated throughout my stay. I got given a nice upgrade too. The room was spotless and so comfortable. It exceeded my expectations. His kindness was second to none. It made a difficult time so much easier. Perfect location too. Beautiful views and walks. I'll be back for sure. Looking forward to it.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Sea view amazing
    • Leisure trip
    • Couple
    • Double Room with Four Poster bed and Sea View - T2
    • Stayed 1 night
    • Submitted via mobile

    Sea view was amazing

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Solo traveller
    • Budget Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Leaving ....

    I loved it! I had Sea View. Kettle, microwave and fridge. Cosy room. Staff were lovely. Great location! Free Parking available. What's not to like? Excellent all round!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike.

    My welcome was warm! Room was good. Great views of the sea.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Location Sea view Routine cleaning Loaded comfy roam with TV, Microwave, Fridge, boiler and some snacks.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Awesome views. Found it relaxing and refreshing. Loved it.
    • Leisure trip
    • Couple
    • Double Room with Four Poster bed and Sea View - T2
    • Stayed 3 nights
    • Submitted via mobile

    Coat hooks on back of doors needed for coats/ towels. A shelf for toiletries in bathroom. A few squeaky doors ( I don’t like disturbing people).

    Location couldn’t have been any better - excellent 😁👍. Everybody were really helpful and friendly. Privacy was great. Clean, tidy and fresh smelling.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    10
    I didn’t want to go home
    • Business trip
    • Solo traveller
    • Double Room with Four Poster bed and Sea View - T2
    • Stayed 2 nights
    • Submitted via mobile

    Just a tiny tiny bit surprised to find the tea bags were not Yorkshire (as it’s not a million miles away). Still great tea bag… but not Yorkshire tea “laughing”.

    It was dark when I arrived and I didn’t know how to get in. Called the number on the door and the guy was really helpful. Stayed on the phone until I got into my room and he had left the light on for me - nice touch. I woke in the morning and opened the curtains and my view was absolutely breath taking…

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    friendly clean fantastic place to stay short or long term
    • Business trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 4 nights

    nothing everything was perfect

    I'm booked in here for a few weeks and can only say that the Host and his family are so nice and helpful...nothing is a bother and the room I'm in has everything i need .would recommend this Guest House 100 % absolutely brilliant

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Great weekend Darren and his wife made us very welcome recommend this guest house
    • Leisure trip
    • Couple
    • Double Room with Four Poster bed and Sea View - B2
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Lovely room looking out to the sea

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Darren is very nice, make sure my room is clean and comfortable. I am very that my room can see the sea. Thank you.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Very clean

    Nice , clean and warm

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    I hope to come back to Sunderland and I will stay here again!
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location, great views of the North Sea.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Very welcoming reception when i arrived, clean room with everything you could want for a comfortable stay and a great location. Brilliant value for money.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Great spot, great room, great host all at a reasonable price
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    All fine, if I was really picky I missed not having a hairdryer but really this wasn’t an issue

    This is a great spot, fab sea view. I loved the room, everything you need and really well looked sfter. I just needed a short break and this was perfect, if only the weather could be as good! Thanks so much to the host!

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all

    As always impeccable stay and treated extremely well

    Stayed in March 2024

  • Reviewed: 24 February 2024

    10
    Great
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The views from my room

    Stayed in January 2024

  • Reviewed: 15 February 2024

    10
    Brilliant will be returning again Thank you 👏👍💕
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    I have stayed here before, so it was a no brainer for me, Made to feel very welcome👍Very helpful hosts👍

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    Perfect, as advertised no more no, less. Definitely, stay again.
    • Business trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    I couldn’t stay there longer

    Right on the seafront Shops, pubs, takeaways, and restaurants are within walking distance the staff were very welcoming and kind the owner even offered his mobile phone to place an order for food. Is that being late?

    Stayed in February 2024

  • Reviewed: 18 January 2024

    10
    Great value for money fantastic location
    • Leisure trip
    • Couple
    • Double Room with Four Poster bed and Sea View - B2
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Like everything about this place

    Stayed in January 2024

  • Reviewed: 20 December 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights

    Great location, really helpful host.

    Stayed in November 2023

  • Reviewed: 16 December 2023

    10
    Top shelf service
    • Leisure trip
    • Group
    • Standard Single Room with Shared Bathroom
    • Stayed 4 nights

    Simply the best place to stay in Sunderland. The sea view from my room was very good, and I also enjoyed the good service. The staff was especially helpful in us arriving in the middle of the night, and it was also very helpfull to allow us to store our luggage for a wholde day when we were leaving with the night bus. I am staying at Balmoral again the next time I am going to sunderland

    Stayed in December 2023

  • Reviewed: 14 December 2023

    10
    Michael
    • Solo traveller
    • Twin Room with Shared Bathroom - B5
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect

    Friendly welcome Very helpful staff Had everything you'd need

    Stayed in December 2023

  • Reviewed: 10 December 2023

    8.0
    A warm and lovely experience, overall.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights

    Nothing.

    The warmth and Hospitality was first class. The host was very kind and awesome!

    Stayed in December 2023

  • Reviewed: 30 November 2023

    9.0
    Lovely quiet stay in a beautiful location
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Very pleasant stay in a lovely seaside location. Beautiful view of the seafront and Darren was a great host. Great value for money 👍

    Stayed in November 2023

  • Reviewed: 17 November 2023

    9.0
    Excellent stay
    • Leisure trip
    • Solo traveller
    • Double Room with Four Poster bed and Sea View - B2
    • Stayed 2 nights

    Nothing of note

    The booking was very easy, friendly efficient approach by the proprietor, cleaning staff were also very helpful. The microwave was available for use and there was coffee / tea available at all times. The view is excellent and very close there were eating facilities at reasonable price along with a couple of pubs for a drink ... all within a short walking distance. I was there for a reunion with ex Sunderland pro footballer friends and the location made the attendance very easy where I also watched a match at the Stadium of Light

    Stayed in November 2023

Showing 1 – 25

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