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Reviews of The Baltic Hotel 4 stars

16 Jamaica Street, Liverpool, L1 0AF, United Kingdom

#20 of 105 hotels in Liverpool

Guests' Choice

Review score

Based on 3634 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from the pub filters to the room.

    Cool decor and friendly staff.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    1st morning the cook was off sick. Why there wasn't a stand in who knows 🤷. Was looking forward to a full English. Never went for breakfast again. ☹️ Room was very warm. Imagine in the summer that's a negative. But in the winter a big plus.

    Room was a nice size. 2 televisions. That was a 1st. Tea and coffee making equipment will never go a miss. Bed was very comfortable. And the room was nice and quiet. I thoroughly enjoyed my stay.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Lovely hotel, just wish it had air con in rooms! Baltic, it was not!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air con!! Didn’t sleep well cos it was so unbelievably stuffy and can only open the window about 6inches max so had to sleep with curtains wide open to get as much air in as possible

    Nice rooms, quite small but comfy bed

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Excellent & will definitely stay again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location, great staff and reasonably priced

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    We really enjoyed this hotel which exceeded our initial expectations
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night

    Only slight gripe was that the pillows were not particularly comfortable. But fine to put up with for a night or two.

    The breakfast exceeded expectations which was a great surprise given that it was just downstairs. We appreciated the location as it was only a short walk to the docks. The room was really well put together, the space was maximised, all the essential were provided and clear how to use. We enjoyed the funky style of the hotel, it was good to have some character alongside the professional service.

    Stayed in April 2024

  • Reviewed: 17 May 2024

    9.0
    Great place to sleep
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small

    Well decorated

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Beautiful, quirky and fun.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The included wifi was immensely poor, to the extent that even the TV was buffering, resulting in us not using the wifi at all.

    The staff were incredibly friendly, informative and attentive from the moment we entered the doors which created an amazing experience. The rooms were immaculate, clean, fresh, and stunning. Absolutely loved the vibes.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Lovely hotel, great location, exceptional staff and a very delicious breakfast.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    I changed room from a room that was so hot and difficult to cool down to a room which was luckily a little cooler, but still very hot! With windows that only open a slither, it is very difficult to cool a room down. Your staff were incredible and made sure I had a number fans to cool down the room, but in truth the fans were very noisy! This isn't a complaint though, as everything was handled brilliantly by your staff, and I loved my room, but just a note for future hot days!

    Your staff were exceptional. Your breakfast super tasty. And a great location for walking around Liverpool. The record players in the room and the big selection of vinyl was a lovely touch. The room design is lovely too.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No

    I found the rooms to be excellent, comfortable and spotless. All the staff were friendly and made my stay enjoyable especially Danny on reception who was kind and immediately sorted any needs,I had will be coming back 🙂

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Nice location, easy to get to the town centre. Room was lovely and spacious. Bathroom was very
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no air condition and it was very hot but that would not stop me from staying there again

    Did not have breakfast

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only little thing was that our kettle didn't work.

    What a find! Fab location for us, being a 15 min walk to the docks and 20 mins from the station. Nice comfy bed, lovely shower and loved that there were a range of glasses in the room 🥂 🍷 Lovely warm welcome from Danny on arrival. Would definitely book again, such good value.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was really good, but lacked a veiw, windows high.

    Friendly atmosphere, helpful staff , enjoyed the breakfasts and our Sunday lunch.. Great place, stay, and really handy for concerts at M&S Arena..

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night

    i liked it all

    The breakfast was just ok,but too expensive for what you get .fruit juice with breakfast add 2quid cereal is an extra as well...come on a full english with toast fruit juice and cereal . reckon about 20 quid

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Our recent stay in The Baltic Hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly but professional staff, Danny and his colleagues on reception were really helpful. Good location to town. Very clean and would use again.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Eclectic, artsy, vibes in an upbeat friendly place
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night

    TV reception was not good. Just one tap in the bathroom - a beautiful one just not very practical.

    Really liked the location, just a short walk from our event! The area is really arty which I love! Everyone was so friendly and helpful. Love the decor, very industrial - what’s not to love!

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Would come back in a heartbeat
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hottest day of the year and no air con, a room fan would be a nice touch as it gets really hot!!

    Great location, staff super friendly and helpful, breakfast was great and the entire hotel styling is on point

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Great thanks!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower made the toilet area wet as screen was very narrow.

    Danny on reception was great. Room was compact with everything we needed

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Really nice lovely stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms got very warm and there was no air con however there was a fan provided. The double was too singles put together

    Nice interior, large rooms, really clean, good location

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We found a couple jewelry items belonging to a previous guest on the floor, including a very large earring and a chain. There was only one key, and it stopped working twice so we had to go down to the reception to get it taken care of. The room was quite pricey, so we'll likely stay elsewhere next time.

    The room was decorated beautifully, and above all it was silent which is always my main concern travelling for work.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Overall I would totally recommend this hotel, don't let my negatives put you off. I would stay again
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast staff

    The fact we could cast movies from our phones to the TV was amazing, hotel 'tv' is usually awful but this was ace. The look of the place was great. The room was great, if not maybe a little bit too hot. The person that welcomed us couldn't have been better, super friendly and helpful and went out his way for us. I'm sure his name was Danny(?) The staff the next morning weren't as great, although Not awful.. We felt like we had done something wrong by asking for breakfast as the guy who served us seemed like he either hated his job or was annoyed by our presence. I'm not gonna downvote because of this as we enjoyed our stay.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    room was too warm

    everything amazing , breakfast so good

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Ultra modern, comfortable & staff are excellent
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is very modern with little quirky touches and beautiful decor. Staff are excellent, nothing is too much trouble from putting our bags in the room after we arrived back late to arranging Ubers. The location was perfect a little out of town, but with it's own buzzing neighbourhood. Loved everything about this hotel only regret our stay was too short!

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Good value and nice for one night away.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    More selection of tea bags in the room and to be able to turn the radiator off in the bathroom as it was getting very warm. The room was very compact so fine for a night. The light on the mirror doesn't turn off so it was shining through the night.

    Could leave bags due to no early check in. Room with a nice kettle and comfy bed.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Modern decor, friendly staff

    Stayed in April 2024

Showing 1 – 25

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