custom house place, Greenock, pa15 1ej, United Kingdom
Based on 233 hotel reviews
7.7Cleanliness
8.3
Comfort
8.2
Location
9.0
Facilities
7.7
Staff
8.9
Value for money
8.3
Free WiFi
6.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 June 2022
Bruno
SwitzerlandScott speaks French very well and is a super nice guy! It is very pleasant to discuss with him in the evening over a glass of gin. The Damn Gin of the house is highly recommended.
Stayed in May 2022
Reviewed: 8 June 2022
Gary
United KingdomCheap and budget friendly hotel if you're in Greenock or stopping by. 5mins walk to city centre. Parking is on the street around the hotel. Close to the water also which has some nice views
Stayed in June 2022
Reviewed: 6 June 2022
Neil
United KingdomBed a little too soft
Location
Stayed in June 2022
Reviewed: 6 June 2022
Elizabeth
United KingdomParking was a problem near the hotel.
Quick check-in and out. Comfortable bed.
Stayed in June 2022
Reviewed: 3 June 2022
David
United KingdomSome rooms are little fo couples ,for a single ok
They always do there best to accommodate you .
Stayed in April 2022
Reviewed: 31 May 2022
Tomlinson
United Kingdomnothing
very quiet despite the disco
Stayed in May 2022
Reviewed: 31 May 2022
Emma
United Kingdomnothing, all was good
friendly staff and very good atmosphere
Stayed in May 2022
Reviewed: 16 May 2022
Adele
United KingdomThe down stairs bar & reception area looked immaculate but once you go upstairs you start to notice that this place could be doing with a few areas freshened up. First room we got put into didn't have a door that locked, staff was great and quickly moved us, but the new room didn't seem to be as clean with a build up of dust in some areas.
The location is what made me pick this hotel. It was less than a 5 minute walk from Greenock Central which was perfect for me. Bed was nice, clean and comfortable. Staff were lovely. They offer a little breakfast bag for you in the morning although I didn't take them up on this.
Stayed in May 2022
Reviewed: 8 May 2022
Jean
United KingdomLoved breakfast. Suffucient and thoughful for taste.
Stayed in April 2022
Reviewed: 6 May 2022
Ernie
United KingdomNice rooms
Stayed in February 2022
Reviewed: 30 April 2022
Hughes
United KingdomVery basic,but enjoyed visit,bit of lack of Bar and availability.
Location was great,just basic accommodation,good for local amenities,staff were extremely helpful.
Stayed in April 2022
Reviewed: 17 April 2022
Duncan
United KingdomNothing was wrong with the hotel had everything you needed for a night away. Hotel was clean and very cheap.
Everything was great the hotel was clean and central to were we where going for a party. The staff were lovely it was all you needed for a night away.
Stayed in April 2022
Reviewed: 16 April 2022
Steven
United KingdomStaff extremely friendly and helpful
Stayed in April 2022
Reviewed: 3 April 2022
Michael
United Kingdomnothing
perfect position, free parking and wi fi
Stayed in April 2022
Reviewed: 31 March 2022
John
United Kingdoma bit if
clean room and bedding, good shampoo
Stayed in March 2022
Reviewed: 27 March 2022
Stacey
United KingdomRooms slightly dated but still comfortable
Room was really nice and staff were so friendly
Stayed in March 2022
Reviewed: 13 March 2022
Mary
United KingdomNot enough storage space in room.
The breakfast was very basic location was brilliant close to shops train station
Stayed in March 2022
Reviewed: 13 March 2022
Sharon
United KingdomStayed on a sat night and lots of noise throughout the night from other guests. Would stay again but avoid a weekend.
Location, Friendly staff, value for money, breakfast bag delivered to door in morning
Stayed in March 2022
Reviewed: 28 February 2022
Kelly19861000
United KingdomNothing really around the hotel
The staff were extremely friendly
Stayed in February 2022
Reviewed: 19 February 2022
Fiona
United KingdomBed wasnt the most comfortable and the room was dated, the side of the bath was hanging off. Considering you can pay the same price at the priemer inn along the road and it is better i wouldnt say this is good value.
Good location near town centre, staff were friendly and was clean.
Stayed in January 2022
Reviewed: 9 February 2022
Micha
United KingdomTV not work but I have my own bluetooth speaker.
Very hot water in shower , clean room and bathroom , very friendly stuff
Stayed in February 2022
Reviewed: 4 December 2021
Conner
IrelandDodgy WiFi
The room was small and a great price, would stay again
Stayed in November 2021
Reviewed: 28 November 2021
Gerard
United Kingdom...No cooked bteakfast....we have stayed before and the breakfast was 1st class...if i had known i would have went elsewhere...other hotels in the area were cheaper and had a cooked breakfast. The continental breakfast was poor..
Great location staff 1st class
Stayed in November 2021
Reviewed: 24 November 2021
Hugh
United KingdomSmall room
We liked it was central. Room a bit small but overall comfy
Stayed in November 2021
Reviewed: 8 November 2021
Carol
IrelandStaff problems meant no food/no cooked breakfast so it was rather quiet- but Covid etc is not the hotels fault (so even though I didn't like it the reasons were clear)
The hotel was very basic but the price reflected this. We came and went as we liked and the staff were friendly
Stayed in October 2021
Bentivoglio, Italy
Jeffersonville, USA
Finale Ligure, Italy
Incheon, South Korea
Medellín, Colombia
Rayong, Thailand
Bansko, Bulgaria
Reggio Calabria, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content