5 Silver Street, Masham, Masham, HG4 4DX, United Kingdom
#5 of 21 hotels in Masham
Guests' ChoiceBased on 290 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
9.6
Facilities
9.0
Staff
9.6
Value for money
9.0
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
Deborah
United KingdomBeautiful bedding & towels. Great location & nothing to much trouble
Stayed in May 2024
Reviewed: 7 May 2024
Isabelle
United KingdomThere was nothing we did not like but more tea bags would be welcome in room
Very warm and friendly welcome from Ann. Spacious yet cosy and tastefully decorated suite -super comfortable bed- with lovely view toward town hall. Very close to main square. We were lucky with the weather but had it been raining we would have happily sat and read on fab sofa in our suite. We ate in the first night. Gorgeous steak pies made by pub's talented chef. The sticky toffee pudding was delicious too. Nice atmosphere in attractive pub. Not loud, just right. All in all, it's a great place to stay in Masham. Thank you Ann and Rob.
Stayed in May 2024
Reviewed: 6 May 2024
Lee
United KingdomLack of gluten free food. No bath
Size of room, Location
Stayed in March 2024
Reviewed: 5 May 2024
Elspeth
United KingdomLoved our room. Big, comfortable bed and great shower. The beer was excellent and the food served in the bar exceeded our expectations. The staff were all friendly and welcoming plus the bar has a relaxing atmosphere. Highly recommend and we will look to return next time we're in Masham.
Stayed in May 2024
Reviewed: 4 May 2024
Bev
United KingdomWe booked an evening meal for 7.30 not knowing the kitchen closed at 8.30. We felt we were rushed to eat our meal and were told if we didn't order our dessert we wouldn't get one because the kitchen would be closed!
Really lovely room. Parking opposite on road or close by in market place. Free WiFi. Stayed 2 nights and found it very comfortable. Great location. We did the brewery tour 5 minutes walk away.
Stayed in April 2024
Reviewed: 29 April 2024
Keith
United KingdomPass..... !
Warm welcome. Lovely ambience. Great service, as always.
Stayed in March 2024
Reviewed: 26 April 2024
Chris
United KingdomNothing
Very comfortable room, friendly staff
Stayed in April 2024
Reviewed: 22 April 2024
Katherine
United KingdomNothing
Very comfy room spacious & bed really comfy & really clean & quirky Rob & Ann really friendly & helpful will be back in fact we’ve booked again good value for money thanks for a lovely stay ☺️
Stayed in April 2024
Reviewed: 21 April 2024
Sharon
United KingdomNothing, this is an honest hardworking establishment that we highly recommend and appreciated.
Characterful accommodation in keeping with its age, quirky features and even better views from the top floor. Exceeding our expectations, we will definitely be returning-thanks to the lovely hospitality and kindness of the landlady😀
Stayed in April 2024
Reviewed: 19 April 2024
Roland
United KingdomHelpfulness of staff
Stayed in April 2024
Reviewed: 18 April 2024
Matthew
United KingdomNothing to add here !
Fabulous two night stay. Couldn't have been more comfortable and well catered for. Lovely pub in a wonderful location. The food on the menu in the evenings is really good quality. Thoroughly recommend the tasty pies and the draught ales are magnificent, arriving just yards from the two breweries in town. Lovely friendly people running the pub. Faultless. Thank you very much.
Stayed in April 2024
Reviewed: 15 April 2024
Susan
United KingdomNothing disappointed
Central for our needs, the owner and staff are very warm and welcoming evening meal and breakfast extremely good and well presented.
Stayed in April 2024
Reviewed: 13 April 2024
Jack
United KingdomWe liked it all!
The location is superb, as were the welcoming staff - Erik, and the owner Ann. The mini fridge in the room is a nice touch for keeping the fresh milk in. Also, ample tea, coffee etc supplies on the landing.
Stayed in April 2024
Reviewed: 13 April 2024
Lynne
United KingdomWe liked it all.
Really nice and comfortable, close to parking and in the centre of Masham. Breakfast was lovely. Really friendly staff and landlady. Plenty of space in the room. Good local recommendations. A
Stayed in April 2024
Reviewed: 7 April 2024
Michael
United KingdomStairs very steep and narrow not suitable for the infirm or disabled. No served breakfast but free tea/coffee facilities along with yoghurt and light snacks. Food not served on Wednesday or Thursday but given good advice where to reserve a table for dinner.
Centre of town. No on-site parking but plenty os spaces on adjacent square, £1 honesty box. Reasonably priced. Staff most pleasant and helpful with advice. Large en-suite comfortable bedroom. Excellent beers in the bar, locals very friendly and willing to engage in conversation.
Stayed in April 2024
Reviewed: 4 April 2024
Iain
United KingdomJust one wee niggle was a particularly annoying dog who kept barking every time he was in the bar but it's only a very minor thing
The Bay Horse is an absolute gem of a place. Rob and Ann who run it are lovely and great fun. The room was spotless and very comfortable, food was great, tasty and filling. We will definitely be back.
Stayed in April 2024
Reviewed: 31 March 2024
Dawn
United KingdomThe window in the lounge section (large double room) would not close and being situated on the main road this meant it was noisy with passing traffic meaning our sleep was disturbed.
Lovely room, clean with comfortable bed and tv with streaming services. Good Central location in Masham. Beautiful views from the windows. Staff were very friendly.
Stayed in March 2024
Reviewed: 30 March 2024
Michael
United KingdomEverything
Stayed in March 2024
Reviewed: 22 March 2024
Angela
United KingdomGreat room - very spacious. Top floor gave lovely view of the distant hills. We didn’t want breakfast but the host supplied yoghurt in our mini fridge and lovely biscuits that were appreciated. A lovely Yorkshire pub serving local beer - what more does one need
Stayed in March 2024
Reviewed: 9 March 2024
Julie
United KingdomComfortable and lovely room . Our hosts were friendly and welcoming and quick to answer any questions we had . We had a fabulous meal there in the evening
Stayed in February 2024
Reviewed: 5 March 2024
Claire
United KingdomNothing
Room was well decorated, clean and the little extras made it feel more special
Stayed in March 2024
Reviewed: 4 March 2024
David
United KingdomMy wife and I stayed at The Bay Horse for one night, having enjoyed a previous visit in 2022. Checking in was easy. The room was spacious, clean and great value for money. The Bay Horse overlooks Masham Square so there is excellent access to the surrounding village. We thoroughly enjoyed our stay and would definitely book again.
Stayed in February 2024
Reviewed: 26 February 2024
Matthew
United KingdomStaff friendly & excellent - couldnt fault
Stayed in February 2024
Reviewed: 25 February 2024
Yvonne
United KingdomThe stairs going up to the bedrooms are very steep no good for people with mobility issues
Comfortable room with a good bathroom very hot water , good food , great beer, great staff warm and friendly
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content