Beaufort Square, Chepstow, NP16 5EP, United Kingdom
#17 of 22 hotels in Chepstow
Guests' ChoiceBased on 1775 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
9.1
Facilities
7.5
Staff
9.1
Value for money
8.1
Free WiFi
7.7
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End of dialog contentReviewed: 2 December 2023
Stephen
United KingdomNothing really.
Great central location. The building is old but has a nice feel. Manager and staff excellent. Room comfortable and clean and breakfast first class.
Stayed in December 2023
Reviewed: 2 December 2023
Philip
United KingdomThe room was a little dated but very clean,the hotel in general was needs a bit dated but the staff were very friendly and helpful.
Right in the centre of the town, lovely breakfast and great atmosphere in the bar.
Stayed in December 2023
Reviewed: 30 November 2023
Gareth
United KingdomPublic toilets being upstairs is a bit of a pain but fine
I loved the early checkin as the staff realised most were staying due to the races The atmosphere in the bar is good, with a nice choice of drinks Staff v engaging Free car parking Breakfast fine- plentiful coffee and juice, all food hot and tasty
Stayed in November 2023
Reviewed: 26 November 2023
Larry
United KingdomBedding & toweling very basic.Room very small. Power sockets almost useless as too low to the table top.
Location. Good shower. Friendly staff. Good breakfast
Stayed in November 2023
Reviewed: 26 November 2023
Jason
United KingdomShower head wouldn’t stay in position… although the water was red hot and plentiful
Location and staff at the hotel are great… mainly go there whilst watching the horse racing.
Stayed in November 2023
Reviewed: 24 November 2023
Karen
United KingdomNothing
Staff very friendly
Stayed in October 2023
Reviewed: 21 November 2023
Elena
United KingdomBreakfast was nice, room clean, we enjoyed hot water in the bathroom. Lovely pub on the ground floor.
Stayed in October 2023
Reviewed: 18 November 2023
Kim
United KingdomRoom was a little tired, couldn’t get tv to work. Having said this we were delighted with the value for money at £77 for 3 adults with breakfast so didn’t mind these slight niggles at all. Would definitely stay again.
Room was very clean and warm, beds very comfy. Lovely breakfast, very tasty and cooked to perfection. Lovely staff. Good to be able to park the car on the premises. Central town location.
Stayed in November 2023
Reviewed: 17 November 2023
Vickie
United KingdomThere was a lot of mechanical noise late at night so had a rather disturbed sleep.
Breakfast was good, location close to station and sights. The staff were excellent- friendly and helpful.
Stayed in November 2023
Reviewed: 16 November 2023
Catherine
United KingdomShower was not very powerful but adequate enough.
Great location, friendly staff, clean comfortable room, plenty of free parking.
Stayed in November 2023
Reviewed: 13 November 2023
Maxine
United KingdomThe bed was a little uncomfortable / worn for me.
Friendly and welcoming staff. Allowed us to check in a little early. Able to enjoy a drink in the bar downstairs.
Stayed in November 2023
Reviewed: 13 November 2023
Alex
United KingdomThe room next door had 2 dogs and we're barking throughout the nite.
Very comfortable bed and the room was lovely and warm.
Stayed in November 2023
Reviewed: 12 November 2023
Julie
United KingdomBreakfast was lovely
Stayed in November 2023
Reviewed: 11 November 2023
Adelle
United KingdomShower could be more powerful
Staff were very helpful and friendly. Room was very clean and quiet you’d never know you were in the middle of town! Breakfast was great! Already planning to return
Stayed in November 2023
Reviewed: 10 November 2023
Alan
United KingdomSmall toilet pushed up next to a wall.
Location excellent
Stayed in November 2023
Reviewed: 3 November 2023
Sarah
United KingdomCharming hotel, full of character. Friendly staff, great value for the centre of town.
Stayed in October 2023
Reviewed: 1 November 2023
Val
United KingdomLack of car parking spaces, tired decor downstairs
Central. Food. Staff
Stayed in October 2023
Reviewed: 1 November 2023
Carl
United KingdomNothing !!,
Free private parking ,staff very helpful ,room and amenities excellent, lovely breakfast with lots of options 😊 will definitely return 😀
Stayed in October 2023
Reviewed: 31 October 2023
Edward
United KingdomEverything was okay but nothing remarkable
Reasonable value for money hotel with decent hygeine. Nothing remarkable.
Stayed in October 2023
Reviewed: 30 October 2023
Richard
CyprusThe fact that it didn't have a lift
The comfort and the service at breakfast
Stayed in October 2023
Reviewed: 30 October 2023
Alison
United KingdomIt was a bit dated. The shower was cold, but thankfully I could use the bath instead.
Good location. Good size room and very clean. Tasty breakfast included in the price.
Stayed in October 2023
Reviewed: 22 October 2023
Sleeman
United KingdomStaff were particularly helpful and provided full breakfast out of hours and secure bike storage.
Stayed in October 2023
Reviewed: 22 October 2023
Holly
United KingdomThe staff were very extremely helpful and accommodating, the breakfast was tasty and the room was clean and comfortable.
Stayed in October 2023
Reviewed: 19 October 2023
Lambon
United KingdomHandy for the town centre. Staff very friendly and helpful.
Stayed in September 2023
Reviewed: 16 October 2023
Celis
United KingdomThe hotel, like a lot of the town is looking a little tired
Breakfast excellent, staff cheerful and helpful
Stayed in October 2023
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