Beaufort Square, Chepstow, NP16 5EP, United Kingdom
#17 of 22 hotels in Chepstow
Guests' ChoiceBased on 1787 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
9.1
Facilities
7.5
Staff
9.1
Value for money
8.0
Free WiFi
7.8
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End of dialog contentReviewed: 28 December 2023
Russell
United KingdomMy room needs some updating, not a lot but a bit, Door security inside needs looking at. Sink taps need identifying Re hot and cold. Parking a bit tight.
Fantastic and quick and easy check in. Room ready upon arrival. Tea and coffee in room, very comfortable bed and slept very well. Good enjoyably warm shower in the morning. Great bar area and incredibly friendly staff. First class service and very friendly and welcoming locals. For a so called 2 star hotel i personality thought Breakfast was fantastic. Great service, great selection of juice, tea, coffee etc. The taste of the breakfast was fantastic and I ate every bit. Overall I thoroughly enjoyed my visit and will stay again and will strongly recommend The Beaufort Hotel. Many thanks
Stayed in December 2023
Reviewed: 28 December 2023
Ian
United KingdomThe room smelt of stale smoke and was musty
Nice breakfast staff very friendly. Handy parking
Stayed in December 2023
Reviewed: 24 December 2023
Andy
United KingdomNo complaints
Good location and very helpful and friendly staff. Great breakfast, nice public / bar / restaurant areas.
Stayed in December 2023
Reviewed: 21 December 2023
David
United KingdomThe pillows were a bit hard and I couldn’t turn the light off above the mirror in the bedroom
Friendly staff , Nice breakfast , the Guinness was well cared for .
Stayed in December 2023
Reviewed: 20 December 2023
Kyriakou
United KingdomShower was very weak
Room was lovely
Stayed in December 2023
Reviewed: 20 December 2023
Holt
United KingdomExcellent location and staff were very friendly. Great service.
Stayed in December 2023
Reviewed: 18 December 2023
Andy
United KingdomThere was not nothing that we were unhappy about.
Very welcoming
Stayed in December 2023
Reviewed: 18 December 2023
Alex
United KingdomDifficult to find
Bar
Stayed in December 2023
Reviewed: 15 December 2023
Linda
United KingdomStairs to top floor Uneven Loose carpets
Central to town Easy to get to Onside parking
Stayed in December 2023
Reviewed: 11 December 2023
Julie
United KingdomLovely central position. Room was clean, spacious and comfy. Breakfast lovely. Hotel felt very Christmassy. Staff friendly
Stayed in December 2023
Reviewed: 11 December 2023
Malcolm
United KingdomGreat location central, easy parking, great helpfully friendly staff, warm comfortable hotel
Stayed in December 2023
Reviewed: 11 December 2023
Brendan
United KingdomWe were told that there was parking at the hotel, however, that was not the case as parking was very limited with only a few spaces available which were taken up when we arrived
Stayed in November 2023
Reviewed: 10 December 2023
Pam
United KingdomThe rooms are very dated and basic, the lock on our room wasn’t great
Good location and nice breakfast
Stayed in December 2023
Reviewed: 10 December 2023
Elliott
United KingdomStaff very pleasant and room was lovely and clean
Stayed in December 2023
Reviewed: 9 December 2023
Hywel
United KingdomRooms a little dated but still comfortable and clean.
Staff were excellent, we required a slightly earlier check in due to having to be at an event for 3pm, they confirmed with us prior to our stay and also ensured we had a quick and efficient check in. Friendly and informative staff, breakfast was great.
Stayed in December 2023
Reviewed: 7 December 2023
Mark
United KingdomNothing
Comfortable rooms central location
Stayed in December 2023
Reviewed: 2 December 2023
Stephen
United KingdomNothing really.
Great central location. The building is old but has a nice feel. Manager and staff excellent. Room comfortable and clean and breakfast first class.
Stayed in December 2023
Reviewed: 2 December 2023
Philip
United KingdomThe room was a little dated but very clean,the hotel in general was needs a bit dated but the staff were very friendly and helpful.
Right in the centre of the town, lovely breakfast and great atmosphere in the bar.
Stayed in December 2023
Reviewed: 30 November 2023
Gareth
United KingdomPublic toilets being upstairs is a bit of a pain but fine
I loved the early checkin as the staff realised most were staying due to the races The atmosphere in the bar is good, with a nice choice of drinks Staff v engaging Free car parking Breakfast fine- plentiful coffee and juice, all food hot and tasty
Stayed in November 2023
Reviewed: 26 November 2023
Larry
United KingdomBedding & toweling very basic.Room very small. Power sockets almost useless as too low to the table top.
Location. Good shower. Friendly staff. Good breakfast
Stayed in November 2023
Reviewed: 26 November 2023
Jason
United KingdomShower head wouldn’t stay in position… although the water was red hot and plentiful
Location and staff at the hotel are great… mainly go there whilst watching the horse racing.
Stayed in November 2023
Reviewed: 24 November 2023
Karen
United KingdomNothing
Staff very friendly
Stayed in October 2023
Reviewed: 21 November 2023
Elena
United KingdomBreakfast was nice, room clean, we enjoyed hot water in the bathroom. Lovely pub on the ground floor.
Stayed in October 2023
Reviewed: 18 November 2023
Kim
United KingdomRoom was a little tired, couldn’t get tv to work. Having said this we were delighted with the value for money at £77 for 3 adults with breakfast so didn’t mind these slight niggles at all. Would definitely stay again.
Room was very clean and warm, beds very comfy. Lovely breakfast, very tasty and cooked to perfection. Lovely staff. Good to be able to park the car on the premises. Central town location.
Stayed in November 2023
Reviewed: 17 November 2023
Vickie
United KingdomThere was a lot of mechanical noise late at night so had a rather disturbed sleep.
Breakfast was good, location close to station and sights. The staff were excellent- friendly and helpful.
Stayed in November 2023
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