171 Glenshane Road, Derry Londonderry, BT47 3EN, United Kingdom
#6 of 16 hotels in Derry Londonderry
Guests' ChoiceBased on 1062 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
8.5
Facilities
8.7
Staff
9.6
Value for money
8.9
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Stephen
United KingdomDecor rather dated, particularly the room used for breakfast.
Plenty of parking. Helpful receptionist. Pleasant room with nice outlook. Good evening meal and breakfast. Good position for access to Londonderry.
Stayed in May 2024
Reviewed: 21 May 2024
Jennifer
United KingdomThe TV was very.small
Comfort, cleanliness, location friendly and helpful staff,location. Also the food was excellent.
Stayed in April 2024
Reviewed: 20 May 2024
Dena
United StatesStaff was great and breakfast was excellent. Location was nice and quiet while still being very close to town.
Stayed in May 2024
Reviewed: 19 May 2024
Clodagh
IrelandNothing
The staff are very friendly and welcoming. The rooms are spotless and very comfortable. Breakfast was fantastic. Even though it was close to the main road, we heard no traffic noise at all.
Stayed in May 2024
Reviewed: 15 May 2024
Lidstone
AustraliaWithout a car it would be too far from anything, but it didn't bother us
The staff were friendly and meals delicious. The beds were comfortable and the room clean
Stayed in May 2024
Reviewed: 14 May 2024
Ian
United KingdomShould have stayed more nights
Food great staff brilliant
Stayed in March 2024
Reviewed: 14 May 2024
Janeks
IrelandFood
Well hotel
Stayed in May 2024
Reviewed: 14 May 2024
Sonya
United KingdomA little dated in decor - our room was facing out the back - could’ve done with a bit of tiding up -
Lovely staff, quaint little Inn, breakfast was cooked to perfection- rooms specious, clean and free bottles of water - paid £10 for same bottle of water in The Slieve Donard - meal in the evening and as very good value for money
Stayed in May 2024
Reviewed: 14 May 2024
Andrew
IrelandThe rain.lol
Perfect location & great staff, also the food was lovely.
Stayed in May 2024
Reviewed: 9 May 2024
Graham
United KingdomNa
Good location. Within in driving distance of Derry Friendly staff at the reception Great breakfast as well
Stayed in May 2024
Reviewed: 9 May 2024
Rebecca
United KingdomNothing
Simple and quiet place to stay mid week
Stayed in April 2024
Reviewed: 7 May 2024
Nicky
United KingdomBath towels really small , bed really uncomfortable and really small TV in the room. No separate shampoo and conditioner just a bottle attached to the wall in the shower of “ hair and body wash “. These things were disappointing for a “4star” hotel.
The staff were amazing. Really friendly and went above and beyond. The carvery was really good and great breakfast choices.
Stayed in May 2024
Reviewed: 7 May 2024
Mark
United Kingdomcould not have been better
the integration of exeptional staff,from booking up until checkout
Stayed in May 2024
Reviewed: 5 May 2024
Michelle
United KingdomNothing
We were pleasantly surprised we booked a cheapy just to get away for the weekend so wasn’t expecting it to be as great as it was the property was clean comfortable and the staff were amazing, very eager to help Breakfast was lovely and breakfast staff could not do more for you Rooms have everything you need and more Reception staff Mary was lovely and very helpful
Stayed in May 2024
Reviewed: 5 May 2024
Brenda
IrelandBed was extra soft.
Really friendly staff. Breakfast was very good. Bedroom was nice, spacious and very clean. The hotel arranged for our room to be ready early which was a bonus as we were going yo a wedding nearby.
Stayed in May 2024
Reviewed: 3 May 2024
Allan
AustraliaThe only problem was with the toilet cistern not working on occasion. Required serveral attempts to make work correctly.
All staff were cheerful and provided a professional service. The breakfast was outstanding. The location suited our travels perfectly and the value was great. The evening meal was first class, compliments to the chef and wait staff.
Stayed in May 2024
Reviewed: 2 May 2024
Pauline
United KingdomThe furnishings were rather dated and dull, however, it didn't affect the comfort.
Convenient to Altnagelvin Hospital. Well signposted, easy parking. Welcoming and helpful staff at the Belfray. Room to suit provided. Most comfortable bed and pillows. Very quiet at night, the best sleep ever away from home. Excellent breakfast. Good Bistro menu available. Pleasant walk nearby with views over the countryside.
Stayed in May 2024
Reviewed: 30 April 2024
Stuart
United KingdomThe room was a little warmer than usual but I’m a big guy so for the common person it would have been nice.
Lovely, peaceful and in a nice area. They let me check in very early after arriving in Ireland in the morning.
Stayed in April 2024
Reviewed: 29 April 2024
Mark
IrelandNothing
Greeted by the friendliest receptionist ever and it just got better from there , had a slap up carvery meal , and a few lovely pints with very attentive staff , the room was a little dated but very charming , I would have no hesitation returning here as the atmosphere , staff and food was excellent and a joy to behold , plenty of free parking , we will be back
Stayed in April 2024
Reviewed: 29 April 2024
Trevor
United KingdomExcellent location, great food, amazing staff.
Stayed in April 2024
Reviewed: 29 April 2024
Raymond
United KingdomNothing to complain about
Superb staff service, food , room
Stayed in April 2024
Reviewed: 28 April 2024
Norma
IrelandLocation
Stayed in April 2024
Reviewed: 27 April 2024
Rory
United KingdomWonderful staff and great breakfast
Stayed in April 2024
Reviewed: 27 April 2024
Alan
CanadaNothing. It was all good
Nice location. East parking.
Stayed in April 2024
Ludlow, USA
Chania Town, Greece
Fügen, Austria
Achenkirch, Austria
Antibes, France
Nice, France
Famara, Spain
New Delhi, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content