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Reviews of The Bell Hotel, Saxmundham 4 stars

31 High Street, Saxmundham, IP17 1AF, United Kingdom

#2 of 37 hotels in Saxmundham

Guests' Choice

Review score

Based on 145 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.2

  • Facilities

    9.2

  • Staff

    9.7

  • Value for money

    8.8

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 19 May 2024

    10
    A happy and pleasant place
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No parking at location

    Bright and welcoming. The manager Mathew looked after us and carried our case.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    A pleasant old hotel. Ideally situated for visits to RSPB Minsmere and other parts of the Suffolk coast.

    Stayed in March 2024

  • Reviewed: 12 May 2024

    9.0
    In particular, the staff was wonderful , very helpful, cheery and convivial.
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is in an excellent position, and good arrangements have been made for car parking. Having an elevator in some of these old “country” hotels can be a rarity, so we were glad the Bell’s renovation included one! We also very much enjoyed our evening meal.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    10
    Great little hotel in North Suffolk
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Lovely, friendly staff, nothing too much trouble.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Friendly and helpful staff, great food and convenient location.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Can't think of anything!

    Very friendly staff. Very helpful and attentive manager. Excellent food. Clean and comfortable room. Nice building. Convenient location for our visit.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Loved it!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Location, old building, comfy bed. Massive bath.

    Bed/bath/room/staff were fab! Food was also great 8/10 - however I thought some of the dishes were a bit confused. Maybe trying too hard. A very strange basil cream cheese with lemon tart and raspberries was odd. But the rest of the meal was good. Stick to the classics guys! They always win in the end.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    There are no ‘jobsworths’ at this hotel! All staff have a friendly ‘can do’ attitude. When you stay here you’ll get a
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Central, cosy, relaxed. Free parking.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Stylish overnight stay in a lovely hotel
    • Leisure trip
    • Couple
    • Spacious Double
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely stylish hotel. Beautifully decorated bedroom. Friendly and helpful staff. We didn’t eat here so I can’t comment on that.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Great hotel, excellent breakfast.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a little noisy in the room from the street outside, but it’s a very quiet street and I slept well.

    Great location, comfy bed, excellent breakfast.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Lovely room. And staff good. Only criticism could not get answer on their phone and tried several times. People could be
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stuffy not nice smell, but fine after a while when opened window. Did not like the sound of air conditioning outside but fine when turned off.

    Old building and tastefully newly finished with contemporary fittings. Very clean and comfortable

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Outstanding food, exceptional staff, spotlessly clean - but avoid Room 1 - Snape, due to noise level of kitchen below
    • Leisure trip
    • Couple
    • Spacious Double
    • Stayed 2 nights
    • Submitted via mobile

    This is such a shame but needs to be shared. Snape is room 1 and located above the kitchen. Unfortunately throughout the entire night a chiller/fridge was continuously switching on and off with a constant humming noise coming through the ceiling just below where our bed was located. We hardly slept over the two night stay. This noise was even heard with ear plugs in.

    The food is outstanding. Everything we ate was delicious and well prepared. Very tasty dishes and lots of choice. The staff were exceptional and super helpful. The hotel was well laid out and lots of nice places to sit. Our room - Snape - was spotless and beautifully decorated with everything you could want during your stay.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable, clean & hotel staff could not do enough for me. I enjoyed a delicious dinner & Full breakfast. The staff were friendly & attentive. I would definitely recommend this hotel.

    Stayed in February 2024

  • Reviewed: 29 March 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hot bedroom

    Lovely hotel, breakfast good and restaurant and bar really nice. We enjoyed drinking in a relaxed bar and eating in the hotel restaurant. The food was delicious. The hotel room was great however a little hot even with the radiator turned off, however they did have a good fan unit already in the room. We would recommend this hotel and would return.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Overall it was a very pleasant experience.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The mattress was a little uncomfortable and not very supportive and the double bed could have been a larger size given the size of the room (Woodbridge). The bedding was lovely though. The hairdryer in the room is useful, but the coiled cord made it difficult to pull away from the wall to actually dry your hair!

    I like the location and the room decor and bathroom which were both extremely clean. The breakfast was superb and the staff extremely approachable and attentive.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Lovely room - well equipped and very clean. We ate at the restaurant and the food was outstanding. Staff all very charming and helpful.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    A business trip and was very pleased with the hotel. Would stay again.
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were very friendly. The room was spacious and clean.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    I would definitely stay here again.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing we didn’t like

    The Bell has been beautifully refurbished and the food and staff excellent. We had a dog friendly room, and he was very well catered for too! Dog bed, bowl and treats at the bar!

    Stayed in February 2024

  • Reviewed: 12 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff very welcoming, lovely touches like fresh milk, great coffee and biscuits...

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    A wonderful weekend away
    • Leisure trip
    • Couple
    • Spacious Double
    • Stayed 2 nights

    N/A

    The staff were brilliant, they couldn't do enough for us! The room was extremely clean and beautifully decorated. Food was very good - we ate breakfast and dinner here.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    everything. the staff, the room, the breakfast was exceptional!

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Brill
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Brill!

    Stayed in February 2024

  • Reviewed: 14 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Spacious Double
    • Stayed 1 night
    • Submitted via mobile

    Restaurant not fully open for dinner on a Monday night so had to travel but this is a common issue in this area in February and wasn't major as we had a car. Didn't like having to pay a £50 holding fee on check in when the room had already been paid for in advance of arrival and this is not mentioned anywhere on booking.com terms and conditions for this hotel. It was however promptly returned later in the day after checkout .

    Booked the spacious room for one night. Beautiful room and bathroom with coffee and tea making facilities . Staff couldn't be faulted, very friendly and can't do enough for you . Parking was free a short distance from the hotel. Breakfast was excellent.Highly recommend.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Great stay with very friendly staff
    • Business trip
    • Solo traveller
    • Spacious Double
    • Stayed 1 night
    • Submitted via mobile

    Staff are very friendly and great hosts. Place looks nice and clean. Beds are comfortable and their have a great selection of tea, coffee and hot chocolate in the room.

    Stayed in February 2024

  • Reviewed: 10 December 2023

    9.0
    Excellent accommodation , food and service
    • Leisure trip
    • Couple
    • Spacious Double
    • Stayed 2 nights
    • Submitted via mobile

    Saxmundham has little to engage, but it’s a good location for exploring this part of Suffolk

    Excellent food with good gluten free option

    Stayed in December 2023

Showing 1 – 25

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