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Reviews of The Bell

12 Church Street, Shifnal, TF11 9AA, United Kingdom

#7 of 7 hotels in Shifnal

Guests' Choice

Review score

Based on 243 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    8.3

  • Facilities

    6.9

  • Staff

    8.0

  • Value for money

    7.3

  • Free WiFi

    6.9

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Showing 76 – 100

  • Reviewed: 28 January 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Room was not clean. Bathroom filthy and unhygienic.

    Staff were friendly

    Stayed in January 2024

  • Reviewed: 19 December 2023

    1.0
    Terrible!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No heating & room was freezing! It was not clean. Toilet seat loose & it was so close to the wall it was difficult to sit down! Sockets broken so could not charge our phones! Bedside lights not working & no bulb in one anyway! Just shocking! We were moved twice by staff as they could not rectify these problems!

    Nothing!

    Stayed in December 2023

  • Reviewed: 17 December 2023

    9.0
    Lovely place for an overnight stay.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shame that there weren't any glasses in the bathroom,there wasn't anywhere to put the soap once it was opened, and the shower drain needed cleaning out as the water didn't drain away very quickly. The sink also needed a scrub to get rid of the marks in it.

    The staff were very welcoming on our arrival,lovely room. Bedding was spotless. Comfy bed. Good sized shower. Coffee and tea making facilities were excellent as they had decent sized mugs rather than small cups. Loved the fact that you could actually control the heating yourself rather than it be on an automatic system.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    9.0
    Great value, convenient and enjoyable.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Recently refurbished, perfect for an overnight stay

    Stayed in December 2023

  • Reviewed: 12 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really. It was a good value stay.

    Rooms were clean and comfortable with all we needed, shower was good, and room warm on a cold evening. Good value for money The restaurant was excellent and quite busy. There was no breakfast, but we know this when booked and not a problem. The stay was on a quiet street, but near the main street with other bars etc. Telford is a few minutes drive away.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    10
    Excellent stay for a recent work trip. I will be visiting again.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    There wasn't anything that I did not like. The property exceeded my expectations and included a high standards of design in the rooms, very good WIFI, good food, hot shower. All great.

    The property does not offer breakfast. However, it is centrally located in Shifnal so cafes and other shops are available. The location is easily walkable to all shops and facilities in Shifnal. The property includes on-site parking.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent hosts village location amazing food

    Stayed in October 2023

  • Reviewed: 6 October 2023

    10
    Brill
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean

    Clean and friendly

    Stayed in September 2023

  • Reviewed: 5 October 2023

    9.0
    A very comfortable and pleasant stay on our trip South
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    No breakfast. The property is very close to the shops

    Stayed in October 2023

  • Reviewed: 1 October 2023

    3.0
    Unclean, dirty toilet, grubby decor
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was not clean

    The bed was comfortable

    Stayed in October 2023

  • Reviewed: 30 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    No breakfast. Evening meal excellent.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    2.0
    Never again
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water at all Dirty carpet bathroom room Very uncomfortable beds

    Staff very pleasant

    Stayed in August 2023

  • Reviewed: 4 September 2023

    2.0
    Not good
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The place itself was not bad but there was no hot water for a shower one member of staff said it was fixed but it wasn’t and when I went for a shower the next morning it was still cold.A shame really

    Good location

    Stayed in September 2023

  • Reviewed: 30 August 2023

    5.0
    It was OK but I wouldn't stay there again.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Most else. Room was not serviced/cleaned for the second day. No breakfast.

    The food was excellent

    Stayed in August 2023

  • Reviewed: 27 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Tap water was cold. Shower was cold. Bathroom was small, not much room around the toilet.

    Lovely food, friendly staff & good location.

    Stayed in August 2023

  • Reviewed: 20 August 2023

    5.0
    Budget room to use as crash pad. Functional and clean.
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    Steep stairs to access, bathroom was tired, but functional.

    Budget twin room, so ok beds, sufficient for one or two nights as a crash pad. Staff were friendly and fairly laid back. Plenty of hot water for shower and nice clean fresh towels.

    Stayed in August 2023

  • Reviewed: 19 August 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were too small and cramped The carpet and bathroom walls were dirty. The mattress was uncomfortable.

    The restaurant

    Stayed in August 2023

  • Reviewed: 19 August 2023

    9.0
    It was what I expected.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    Sound of cars passing by the hotel. We had to have opened window during night because it was hot summer night.

    Small english town, from outside stylish old english building but rooms inside were renovated. Clean and tidy. English pub downstairs. Modern shower and bathroom.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    3.0
    It was awful and someone hit my car in the car park and manager has not contacted me even though I left my number askin
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Smell of curry

    Nothing

    Stayed in August 2023

  • Reviewed: 13 August 2023

    3.0
    The only good thing is the location… definately not going back,
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    I’m afraid to say the room was filthy… shower tray was disgusting..coffee down the walls, coffee cups filthy , blind broken…mattress absolutely disgusting…not much to be positive about

    Central in shifnal

    Stayed in August 2023

  • Reviewed: 13 August 2023

    1.0
    Dirty , avoid
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was filthy

    We only seen 1 member of staff when we arrived , the room was filthy, I certainly wouldn’t stay there again, the fire alarm went off at 6 this morning, for 30 mins , we went outside and waited , they just turned the alarm off and didn’t come to see us .

    Stayed in August 2023

  • Reviewed: 12 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was cold the other people banging tye doors

    The food was good

    Stayed in August 2023

  • Reviewed: 6 August 2023

    10
    Cheap and cheerful, Just what you need for a place to stay if you want a quick pit stop with some high quality.
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Just could only find one socket in the whole room that was my only issue but 100% would stay again but that was my only thing I had a issue with.

    Clean…quiet…comfy….warm exactly what I needed.

    Stayed in August 2023

  • Reviewed: 17 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Excellent resurant also the room was very good and very comfortable. Nice, helpful staff.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    4.0
    Staff could try harder
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    The staff could not care less in regards to me needing invoices for work. When i asked for a VAT invoice/receipth showing VAT for my dinner- i was told they do not do them.. Then when i checked out, there was no one on the desk ( no unusual for some hotels) but no receipt was forwarded to me and after a series of emails and calls, still no invoice!! I am now out of pocket as i can not reclaim the expenses with out invoices!!

    Food was good and the location is nice . parking was also good

    Stayed in June 2023

Showing 76 – 100

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