Town Centre, 585 Lord Street, Southport, PR9 0BE, United Kingdom
#4 of 18 hotels in Southport
Guests' ChoiceBased on 1966 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.4
Value for money
8.6
Free WiFi
9.1
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End of dialog contentReviewed: 20 January 2024
Andrew
Isle of ManThe whole place
Excellent room and staffing
Stayed in January 2024
Reviewed: 20 January 2024
Edward
United KingdomNothing, fully impressed, keep up the good work
Bold was getting refurbished,I have eaten a few times in the bold and have to say the carvery is exceptional. However with the refurb my booking was transferred to sister hotel lord street hotel but what can I say but just wow. Staff were lovely to deal with on check in arrival and helpful. Room was second to none, clean comfortable and warm. Food in the restaurant was exceptional as was the service. I'm a signature best Western member now and yes I will return here but will try the bold out once it's been refurbished aswell as I'd be intrigued to see the exciting changes. I did have a sneaky peak it looks like it's coming together well just in time for the spring. Yep fabulous, spot on.
Stayed in January 2024
Reviewed: 14 January 2024
Karen
United KingdomAll the staff were very friendly and helpful. Great location.
Stayed in January 2024
Reviewed: 6 January 2024
Patricia
United KingdomGreat location. Near an extremely good election of restaurants - including my favourite - auberge! Near bus stops, station and the promenade. I had a lovely stay!
Stayed in January 2024
Reviewed: 4 January 2024
Lisa
United KingdomNothing
Everything
Stayed in January 2024
Reviewed: 2 January 2024
Liz
United KingdomOnly 1 hard chair in room. Would have liked 2 comfy armchairs.
Clean, warm. Very friendly staff. Good breakfast.
Stayed in January 2024
Reviewed: 2 January 2024
Kerry
United KingdomFan in room very noisy when in bathroom
Lovely friendly hotel
Stayed in December 2023
Reviewed: 1 January 2024
Joanne
United KingdomThe only criticism we have is we didn't sleep well on either of the two nights stay. Traffic was constant all night. Very noisy. Definitely needs double glazing fitted on the main road.
Location is very convenient, food was very good. Also their sister hotel the grand was very good. Entertainment on new year's eve was excellent. The function room, food and staff were very good.
Stayed in January 2024
Reviewed: 31 December 2023
Lorraine
United KingdomEverything
Stayed in December 2023
Reviewed: 29 December 2023
Susan
United KingdomThe room was very cold.
Room was excellent
Stayed in October 2023
Reviewed: 28 December 2023
Pamelasue
United KingdomEverything was perfect
Excellent hotel, great service, and great food
Stayed in December 2023
Reviewed: 23 December 2023
Charles
United KingdomWe had a great night ,good entertainment,very helpful staff,really nice room ,lovely breakfast .Will definitely return for another stay .
Stayed in December 2023
Reviewed: 23 December 2023
Mike
United KingdomPrices of drinks a bit expensive
Very clean and friendly atmosphere, food was very good too.
Stayed in November 2023
Reviewed: 22 December 2023
Alexander
United KingdomParking. We had to park at the back of the Grand. The receptionist at the Bold Hotel organised payment to 'Lab Solutions' for us playing £8.20 as our discounted rate.
The dinner in the afternoon was excellent as was the cabaret
Stayed in December 2023
Reviewed: 21 December 2023
Alison
United KingdomShower pressure was very low
Very central and clean
Stayed in December 2023
Reviewed: 18 December 2023
Ron
United Kingdomdrinks could have been a little less expensive but everything else was first rate
We Loved everything The staff are brilliant rooms are very good we had a kingsize bed comfortable and clean we included a entertainment package w and it was worth the money, Breakfast great variety and again the staff was fantastic cant fault this Hotel the bar drinks are a bit expensive but all in all we had a great time and we will book again ,
Stayed in December 2023
Reviewed: 9 December 2023
Alan
United KingdomSorry to say the breakfast let the stay down a bit.
The friendliness & welcome from staff as soon as we arrived. We were staying for one of the events promoted and the meal and evening were splendid.
Stayed in December 2023
Reviewed: 9 December 2023
Nicky
United KingdomThe stairs are a little steep so I take my heels off lol
The staff are so friendly and it’s an idea base to shop and take in the local bars.
Stayed in November 2023
Reviewed: 9 December 2023
Ian
United KingdomLocation. Room, staff
Stayed in December 2023
Reviewed: 8 December 2023
David
United KingdomSet on main road. Could be noisy on friday or Saturday night.
Very competent and professional staff. Beautiful and comfortable room. Nice food in restaurant.
Stayed in December 2023
Reviewed: 6 December 2023
Lina
United KingdomNo lift
Location.friendly. staff.
Stayed in November 2023
Reviewed: 5 December 2023
David
United KingdomTwo beds pushed together. (One a double and the other a single ?)
Breakfast and Staff wounderful
Stayed in December 2023
Reviewed: 4 December 2023
John
United KingdomWe were in room No2. There was an annoying extractor fan from early morning, probably from the kitchen.
The staff are very friendly, polite + helpful.
Stayed in December 2023
Reviewed: 28 November 2023
Graham
United KingdomGreat location
Stayed in November 2023
Reviewed: 26 November 2023
Michael
United KingdomUnfortunately I had to wait 3/4 of an hour for the breakfast to arrive at the table 😔
The hotel was excellent service was excellent.
Stayed in November 2023
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