Room was on the small side and one side of the bed very close to the wall

Great location to see major London sights. Short walk to earls court station. Nice decor and fabulous breakfast

Stayed in February 2024

Bathroom was a bit too close to the bed and not a lot of space in the room. The elevator was a bit tight (only space for two) and long to come so we mostly used the stairs to go down. Breakfast was not very organised although it was tasty -> we waited a long time after ordering and they arrived wrongly (and one forgotten).

Location was great, only few minutes walking distance to Earl's Court tube station. The room was clean and nice. Staff was helpful and kind. Lots of Caffè, restaurants (the best Italian restaurant we had in London), pubs and beauty salon (they did my nails amazingly).

Stayed in January 2024

I had some troubles with the bathroom sink, I was not able to get hot water out of it.

Very good location. 2 minute walk to the tube. Really pretty as well, newly renovated I think. The solo rooms are very small tho, but they definitely work.

Stayed in February 2024

Great location, very nice staff, clean

Stayed in January 2024

There was no heated floors in bathroom. It was a really cold floor in the winter and the water from the shower would stay on floor and no slippers either. The breakfast variety is far from Scandinavian standard. The placement of electric kettle was weird, because it was nowhere to plug it in. The usage of space in the very small room could have been done a bit better by designers, the was no space for luggage.

The hotel and the rooms were nicely renovated and the staff was pleasant, breakfast was tasty, location was good.

Stayed in December 2023

The bathroom was on the smaller side - and my partner and I aren’t particularly large!

Perfect location, very clean and sharp decor, superbly clean room, friendly staff and exce breakfast!

Stayed in February 2024

The bedroom was small and thats okay as I was alone but possibly could have been better designed.

Excellent breakfast, freshly cooked. Good location. Hotel bright and clean.

Stayed in January 2024

A little cramped & warm in the room, but that’s being really picky.

Hotel was decorated really well, smelt amazing & was very comfortable. Location & staff great too.

Stayed in February 2024

rooms are quite warm

lovely staff, room decor is nice, easy check in and very close to tube stop

Stayed in January 2024

NOISY room right next to reception (could even hear the staff talking!) inconsiderate guests (women stamping on their heels whilst walking down the corridor, other guests dragging luggage loudly on the wooden flooring, others coming back late and laughing/talking at the top of their voice!

Staff was amazing, location was perfect, room was spacious, spotless and included amenities such as a kettle and iron. Could add a hairdryer however

Stayed in February 2024

Bathrooms are very small, but are clean and have essentials.

Staff were great, fab location, rooms are comfy.

Stayed in February 2024

Room a little small

Location and price

Stayed in February 2024

The sink in the solo room was super small. When you wash your face, the whole bathroom is wet.

I had a one person room so as expected, it was small. However, the bed was super comfortable and the room was clean and stylish. The breakfast is really really good for London standards! Very good buffet with also lot of fresh options plus you can order warm meals from the kitchen (included in the price). There's also vegetarian options available. Very fresh and tasty breakfast! Hotel is very close to Earls Court metro station with an access to the airport and to the city center. Also nice pubs and restaurants close by, as well as shops.

Stayed in January 2024

There was no bar fridge in the room.

This hotel was an easy walk to the underground which was so easy to get all over London. The staff were amazing and very helpful. The place was very clean.

Stayed in February 2024

We booked a deluxe room, which was supposed to be a king-size bed due to the special price with Booking.com- well, it wasn't the case, I'm afraid. It's a double bed. The room was not massive but not small either at least we had the balcony which was nice with few amenities. I guess thats what they mean by Deluxe 😒. Do not expect big rooms in this hotel. The building you can feel has been completely renovated and adapted with a modern feel. The sink of the room and I believe of many other rooms is absolutely awkward! I do believe is not very safe while you try brush your teeth etc... you could hit your head against the top side. So be careful folks!

The Location is perfect. The Hotel is very clean with a very modern decoration. The staff is friendly. The room is very clean with good facilities inside. The bed was comfortable. Breakfast we did not have it in the hotel but elsewhere, I can't give my opinion. Overall if you are staying for 1 night, it's absolutely fine, which was our case.

Stayed in February 2024

Rooms were tiny.

Staff were wonderful

Stayed in January 2024

The bed was very soft.

The rooms were small but cozy, clean and very well decorated.

Stayed in January 2024

As I said previously if the rooms are a bit bigger. Obviously I understand it’s nothing you can do about it !

Excellent location and very nice and kind staff. But the rooms were too small. Also unfortunately the lift didn’t work so the receptionists suggested us to change room. We did this, but the room was still very small comparing them with other hotels in London.

Stayed in January 2024

Nothing

Very stylish, welcoming and clean

Stayed in January 2024

Nothing

Easy check in. Close to tube. Clean modern rooms

Stayed in January 2024

We had an issue with the heating in the room but the staff were amazing. They moved us as soon as a room became available and gave us a complimentary breakfast!

Location was exceptional, a few minutes walk from a tube station and close to Kensington with loads of places to eat nearby.

Stayed in December 2023

Some ereas in the room were a bit unclean. Hard to get through the corridors with luggage because of bedding and towels that were left outside rooms when cleaning. Thin falls so we heard a lot from neighbors

Clean and nice lobby. Great and fresh bathroom. Comfortable bed

Stayed in January 2024

Close proximity to tube and Albert Hall

Stayed in January 2024

Rooms are too small

Very clean and modern, feels homely and intimate

Stayed in December 2023

Should have booked a bigger room

Everything

Stayed in January 2024