Reviews of The Borough Lancaster 4 stars
3-5 Dalton Square, Lancaster, LA1 1PP, United Kingdom
#8 of 12 hotels in Lancaster
Guests' ChoiceReview score
Based on 1489 hotel reviews
8.6Score breakdown
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Cleanliness
9.2
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Comfort
9.1
-
Location
9.4
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Facilities
8.8
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Staff
9.2
-
Value for money
8.6
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Free WiFi
8.8
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Reviewed: 1 May 2024
Sarah
United States2 reviews8.0“Great way to begin our holiday.”- • Leisure trip
- • Couple
- • Luxury Double Room
- • Stayed 2 nights
We had to pay for parking, which over a 2 day stay mounted to a tidy sum. Other than that nothing else was disappointing.
Great view from our room. Lots of space. Clean. Comfortable. Well appointed. Food was very good. Staff were fantastic in making me a special part of my meal to accommodate my food allergy.
Stayed in April 2024
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Reviewed: 1 May 2024
Matthew
United Kingdom4 reviews10“Perfect stay”- • Leisure trip
- • Solo traveller
- • Luxury Double Room
- • Stayed 1 night
- • Submitted via mobile
No fault of the hotel i just found the bed a little short as im 6ft 5 but it was very comfortable.
Amazing location, staff friendly, polite and very helpful
Stayed in April 2024
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Reviewed: 29 April 2024
Beverley
United Kingdom46 reviews2 helpful votes10“Will definitely return.”- • Business trip
- • Solo traveller
- • Executive Double or Twin Room - Town House
- • Stayed 1 night
- • Submitted via mobile
Nothing.
The room was stunning. Clean, comfortable, modern. Quiet. Great bed linen and towels. Lovely location.
Stayed in April 2024
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Reviewed: 28 April 2024
Ahmed
Saudi Arabia21 reviews9.0“I liked it I will come again”- • Leisure trip
- • Solo traveller
- • Executive Double or Twin Room
- • Stayed 7 nights
- • Submitted via mobile
Nil
Staff are very nice and supportive
Stayed in April 2024
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Reviewed: 26 April 2024
Elizabeth
United Kingdom6 reviews9.0“Have stayed before & am still impressed with standards & how accessible it is to all amenities.”- • Leisure trip
- • Couple
- • Executive Double or Twin Room - Town House
- • Stayed 3 nights
- • Submitted via mobile
It's a central location. The breakfast is really nice.
Stayed in April 2024
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Reviewed: 24 April 2024
Roy
United Kingdom2 reviews1 helpful vote10Exceptional- • Solo traveller
- • Executive Double or Twin Room - Town House
- • Stayed 1 night
- • Submitted via mobile
There is actually nothing to dislike about a stay at The Borough. Everything you need is provided. Perhaps the only negative is that there are no hotel specific parking arrangements, so you have to use public car parks which are pay and display at the standard rates and can be very busy. As with most accomodation in the City of Lancaster the room cost can be higher but in general I do regard it real value for money staying here when everything taken into account. If your budget can stretch to it at the peek periods.
I absolutely love staying at The Borough. The rooms are so much better than the characterless boxes of chain hotels or the cramped accommodation often found in converted properties. So comfortable, spacious, and equipped with everything I may have needed. The room I stayed in on this occasion was above the bar and function suite, and it was totally quiet and relaxing despite a wedding reception immediately below me. The staff were, as usual, extremely welcoming, professional, interested in my individual (medical needs) and helpful. Especially on my arrival and departure. Housekeeping were very friendly, communicative, polite, and accommodating, making sure I felt unpressured during my check out.
Stayed in April 2024
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Reviewed: 23 April 2024
Paul
United Kingdom9 reviews10“Just right for our stay”- • Leisure trip
- • Couple
- • Superior Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Lovely staff
Stayed in April 2024
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Reviewed: 22 April 2024
Alan
United Kingdom4 reviews10“Exceptional and really friendly”- • Business trip
- • Solo traveller
- • Executive Double or Twin Room
- • Stayed 5 nights
nothing
The location, staff, room and service was excellent
Stayed in April 2024
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Reviewed: 19 April 2024
Wayne
United Kingdom17 reviews1 helpful vote8.0“Enjoyable and would stay again”- • Leisure trip
- • Couple
- • Luxury Suite - Double / Twin
- • Stayed 3 nights
- • Submitted via mobile
Room was slightly tired
Location. Size & breakfast being included
Stayed in April 2024
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Reviewed: 18 April 2024
Michael
United Kingdom1 review8.0“A really nice pub offering excellent accommodation in the centre of a beautiful city.”- • Business trip
- • Solo traveller
- • Executive Double Room
- • Stayed 2 nights
- • Submitted via mobile
The accommodation was atmospheric complete with quirky sloping floor and squeaky floorboards.
Not the cheapest breakfast in town, but delicious, massive portion and served with a smile in the pub.
Stayed in April 2024
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Reviewed: 17 April 2024
Francis
United Kingdom14 reviews10“Can’t fault it, great way to spend my 65th Birthday weekend”- • Leisure trip
- • Solo traveller
- • Luxury Double Room
- • Stayed 2 nights
- • Submitted via mobile
Everything
Excellent facilities and brilliant staff, made my stay extra special, will book again in the next few months
Stayed in April 2024
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Reviewed: 16 April 2024
Alex
Australia19 reviews10“Great rooms at a fair price. Highly recommended”- • Leisure trip
- • People with friends
- • Executive Double or Twin Room - Town House
- • Stayed 1 night
- • Submitted via mobile
Nil.
Really nice rooms and comfortable bed. Highly recommend.
Stayed in April 2024
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Reviewed: 15 April 2024
David
United Kingdom2 reviews8.0“Very nice, greeted well. Would recommend. Thanks the borough for your hospitality.”- • Leisure trip
- • Couple
- • Executive Double Room with Bath
- • Stayed 1 night
- • Submitted via mobile
N/a
Clean, tidy. Close to town centre. Great location and really large beds
Stayed in April 2024
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Reviewed: 14 April 2024
Euan
United Kingdom1 review8.0“Good”- • Leisure trip
- • Solo traveller
- • Executive Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Good
Stayed in April 2024
-
Reviewed: 8 April 2024
Clare
United Kingdom20 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Executive Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Main staircase up to room could do with being smartened up a bit.
Like the location. Staff very friendly and helpful. Great breakfast. Room very clean and comfortable.
Stayed in March 2024
-
Reviewed: 8 April 2024
David
United Kingdom65 reviews2 helpful votes10“Perfect.”- • Leisure trip
- • Family with young children
- • Executive Double Room
- • Stayed 2 nights
- • Submitted via mobile
I was a little disappointed with the evening meal choices. Breakfast was delicious either way plenty of choice.
Friendly staff Very comfortable snd quiet room Perfect location
Stayed in April 2024
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Reviewed: 8 April 2024
Russell
United Kingdom17 reviews8.0“Lovely Hotel/pub great location all attractions on doorstep.”- • Leisure trip
- • Couple
- • Executive Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Mothers Day Sunday breakfast open to public very busy, had to wait 45 mins for breakfast. Staff were run off their feet and still offered excellent friendly and professional service.
Stayed in March 2024
-
Reviewed: 8 April 2024
Helen
United Kingdom8 reviews10“A blissful, comfortable get away.”- • Leisure trip
- • Couple
- • Luxury Suite - Double / Twin
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Excellent room, spotlessly clean, all staff incredibly helpful and wanted us to enjoy our stay. Great location with lots of parking close by. Fantastic food.
Stayed in April 2024
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Reviewed: 6 April 2024
Paul
United Kingdom10 reviews8.0“Enjoyable stay in an excellent position.”- • Leisure trip
- • Couple
- • Superior Deluxe Double or Twin Room
- • Stayed 1 night
Parking was a bit expensive.Enjoyable
We had an excellent room round the corner with a wetroom bathroom and the food was excellent, so were the the friendly staff.
Stayed in April 2024
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Reviewed: 6 April 2024
Peter
United Kingdom16 reviews10“Great stay.”- • Leisure trip
- • Couple
- • Superior Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Bit of noise from upstairs .
Room BBC and bed very big and lots of nice touches. In sweet is great and so is location of the hotel.
Stayed in April 2024
-
Reviewed: 4 April 2024
Susan
United Kingdom14 reviews1 helpful vote8.0“Convenient and comfortable”- • Leisure trip
- • Solo traveller
- • Superior Deluxe Double or Twin Room
- • Stayed 1 night
The Council bin men woke me up at 5.20 collecting all the glass recycling from the pub right outside my room! Very, very annoying.
Very convenient central location. The room was very well done for the price. Great bathroom.
Stayed in March 2024
-
Reviewed: 3 April 2024
Paul
United Kingdom2 reviews1 helpful vote8.0“Good short break”- • Leisure trip
- • Family with young children
- • Executive Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Just a it tired
Great location
Stayed in April 2024
-
Reviewed: 3 April 2024
Celeste
United Kingdom13 reviews1 helpful vote9.0“Perfect base for exploring Lancaster”- • Leisure trip
- • Couple
- • Executive Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
We had a large room in the coach house. The room was tastefully decorated with a large comfortable bed and excellent en-suite facilities. We had both dinner and breakfast and all the food was good with plenty of options to choose from. The location is perfect for exploring the city centre. There is a lot of car parking available just a short walk away.
Stayed in March 2024
-
Reviewed: 3 April 2024
Nicola
United Kingdom6 reviews8.0“Nice hotel but parking ticket”- • Leisure trip
- • Couple
- • Luxury Double Room
- • Stayed 1 night
- • Submitted via mobile
Wasn't told previous about having to pay an extra £10 for our small dog. Also was told ok to park on front as bank holiday and classed as a Sunday. Found a parking ticket when we checked out, gutted. Went in and advised them to in future that you can't park there! Also room would have been nice if herbal or green tea or drinking chocolate etc.
Friendly staff and the room was very comfortable and in a great location. Reasonable cost and room was nice and large.
Stayed in April 2024
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