Broadway, Letchworth, SG6 3NZ, United Kingdom
#2 of 5 hotels in Letchworth
Guests' ChoiceBased on 1464 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
9.1
Facilities
8.0
Staff
9.2
Value for money
8.4
Free WiFi
8.3
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End of dialog contentReviewed: 3 June 2024
Shaun
United KingdomNothing 👍
Breakfast and choice was great. Location spot on central for a great shopping experience. Any one travelling by train is on the doorstep not that you hear any trains. All in all a great hotel and staff so friendly. Would definitely stay again.
Stayed in May 2024
Reviewed: 2 June 2024
Geraldine
United KingdomAll good
Breakfast
Stayed in June 2024
Reviewed: 31 May 2024
Vanessa
United KingdomThe bed mattress was a little lumpy
Fantastic location with parking
Stayed in May 2024
Reviewed: 30 May 2024
Martin
United KingdomBathroom was a bit dated
Nice clean hotel, great food
Stayed in May 2024
Reviewed: 29 May 2024
Alison
United KingdomIt's always the little things... Ancient elevator only big enough for one man, one case, dangerously clunky; our bathroom had an extractor fan that sounded like an industrial machine, a shower tap that wouldn't stay in position (so couldn't regulate temp) and a layout that made getting into the bath/shower something of a parcours! Our side window didn't open properly so we had to open the front window (street facing) which meant it was very noisy - especially when the recycling truck emptied bins at mad o'clock on a bank holiday! The main light in the room wasn't working so we used the bedside lamps. Oh, and no bedside table on one side so we had to improvise with chair and tray. Apart from that.... 😅
Great staff, excellent breakfast!
Stayed in May 2024
Reviewed: 29 May 2024
Anne
United KingdomWas busy and so ran out of some items and crockery
We had both buffet and served breakfast. Both were good
Stayed in May 2024
Reviewed: 27 May 2024
Angela
United KingdomThe bath was a bit high to get in and out of the shower
Excellent location
Stayed in May 2024
Reviewed: 27 May 2024
Michael
United KingdomThe bathroom and sink need revamping
Recepción was very helpful
Stayed in May 2024
Reviewed: 20 May 2024
John
United KingdomNoise from a extract fan Noise from wedding party until midnight
Location
Stayed in May 2024
Reviewed: 20 May 2024
James
United KingdomRoom next to the lift shaft.
Great location near the station and town centre. Clean room and comfortable bed.
Stayed in May 2024
Reviewed: 20 May 2024
Betts
United KingdomCost. For what was on offer, it was pricey. The room was on the small side. The cooked breakfast items were out for a long time and were overcooked. The room had roller blinds not curtains and light from outside filtered in. Better signage for room numbers may be an idea. Switching on lights was a bit of a faff.
It was an excellent location for the wedding we were attending. Overall good access to the town centre and train station. Staff did resolve a tricky problem for us as quickly as possible, and overall were very amenable.
Stayed in May 2024
Reviewed: 14 May 2024
Lennart
SwedenGood location. Parking in the yard behind the hotel. Very friendly staff. Room vas spacious. Good food, best fish and chips ever. Good breakfast.
Stayed in May 2024
Reviewed: 12 May 2024
Shaun
United KingdomThe bed too lumpy
Friendly staff
Stayed in May 2024
Reviewed: 9 May 2024
Mike
United KingdomI think some of the rooms are looking a bit dated but not unreasonable
Great location and very friendly staff every time I have stayed there. The price includes a really good breakfast and the food generally seems really nice.
Stayed in April 2024
Reviewed: 6 May 2024
Carol
United KingdomLift too small! No continental breakfast. No fruit/yogurt/croissants
Lovely downstairs. Room 102 was a little cramped.
Stayed in May 2024
Reviewed: 30 April 2024
J
United KingdomBathroom little out of date, poor functioning sink taps and difficulties regulating heat in shower. Room smaller than expected but functional.
Friendliness of staff and convenience of staying in the hotel that hosted the wedding. Lovely to access use of the room after reception without need to travel. Very comfortable mattress and good nights sleep.
Stayed in April 2024
Reviewed: 28 April 2024
Coates
United KingdomMusic Friday night far far too loud it sent several couples left with fingers in their ears. Really. My grandson left he said it was causing ear pain.
Very good
Stayed in April 2024
Reviewed: 26 April 2024
Catherine
United KingdomVery nice food and staff. Hotel had a nice atmosphere and plenty of character.
Stayed in April 2024
Reviewed: 24 April 2024
Newlove
United Kingdombreakfast excellent
Stayed in April 2024
Reviewed: 24 April 2024
Sophie
United KingdomRoad was noisy even on a Saturday morning.
Good location to the station breakfast was lovely selection and good T bags
Stayed in April 2024
Reviewed: 21 April 2024
Mark
United KingdomRoom was very tired and could do with an uplift. Was very clean though
Staff were very friendly and attentive
Stayed in April 2024
Reviewed: 19 April 2024
Brian
United KingdomRoom in the roof had a view of the back of the parapet wall.
Mostly very goid
Stayed in March 2024
Reviewed: 13 April 2024
Ian
United KingdomNo hot water for shower late evening . Also bathroom shower room was old and really could do with updating to walk in shower option. Downstairs male toilets broken so therefore you had no where to wash hands after using sit down toilet
Location . Food , staff . Good breakfast
Stayed in April 2024
Reviewed: 13 April 2024
Sheila
United KingdomBathroom was not suitable for me. Bath sides very high and no safety handles meant showering was difficult and risky
Location fine Breakfast good
Stayed in April 2024
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