Unfortunately we stayed in a room that had a 'private' fire escape outside our room so we had a glass door instead of a window, but only a window-sized curtain - it was therefore extremely light in the room, which made sleeping in the early morning hours difficult. The pillows could have been more comfortable as well. We had an issue with the iron, we'd only just turned it on to use it and it immediately burnt a hole into the T-shirt! So use the iron with care (or not at all if you want to be on the safe side). The floors creaked a lot but that didn't bother us too much.

We liked the feel of the hotel and the location. The staff were really friendly, helpful and absolutely lovely. The rooms are spacious and our double bed was very large. We enjoyed the breakfast as well although we preferred the vegetarian sausages to the meat one ;) Cinnamon rolls are amazingly delicious, can totally recommend! Overall we were happy with our stay.

Stayed in May 2024

At busy times there could be a delay before breakfast was served.

Lovely old inn, well situated and with a comfortable lounge. The staff were friendly and helpful. Our room was great and the cleaning staff polite and accommodating. There was a good choice of breakfast and dinner menu items.

Stayed in April 2024

Outside area could be smarter Breakfast was a little hit and miss miss Some days things were cold

Welcome was warm, very comfortable, stunning character

Stayed in May 2024

Restaurant meal underwhelming.

Great location, friendly and helpful staff, good breakfast choices cooked to order.

Stayed in May 2024

Lovely medieval hotel in a nice setting on the edge of town

Stayed in April 2024

Pillows to flat and hard

Comfortable accommodation within an old historic building and good setting. Good breakfast

Stayed in April 2024

The breakfast was a little average. Good selection but the actual cooked breakfast wasn’t the best.

The room was very clean and comfortable and the staff were all lovely. Location is great too and a lovely old building with lots of history.

Stayed in April 2024

TV had few working channels Restaurant was a bit expensive

Food was excellent Room was very comfortable Shower very powerful

Stayed in April 2024

No Sandwiches from menu available on first day arrival, no offer of alternative so went elsewhere

Breakfast was as expected

Stayed in April 2024

The limited car park attached to pub meant it was hit and miss for guests to ensure a safe park of their car. We were lucky to secure last vacant spot. The price of accommodation inc breakfast and cancellation meant it was at the upper limit we would be prepared to pay.

The room was comfortable and the breakfast choices good. Staff helpful.

Stayed in April 2024

Room was over the bar and rather noisy in the evening.

Breakfast good. Staff most pleasant and obliging.

Stayed in April 2024

We could hear music in our room until about 11pm which started again about 7am - we think maybe from the kitchen but couldn't say for sure where it was coming from. Water drained very slowly in bath/shower

Quirky hotel with loads of character. Friendly welcoming staff Easy to park Large room Comfy bed Hot shower Felt safe Breakfast was fantastic - lots of choice and good quality food.

Stayed in April 2024

Sleepless night due to worst pillows ever encountered, like concrete. Checking in was stressful as no one on reception & had to stand in a queue at bar to get some attention. Stay was slightly marred by inconsiderate parents ( putting it politely) allowing their young children to jump up & down on the fire escape outside our room & stare in our window. Refused to remove them when asked. This of course was no fault of the hotel!

Beautiful old building with oodles of character. Breakfast very good with lovely staff. Lady on reception when we checked out was a sweetheart. Room was good for price we paid. Location gorgeous even tho it was awful weather. Would deffo stay again if pillows changed!

Stayed in March 2024

The room was poorly lit with a central recessed spot and a table lamp. It was difficult to read in bed and there was no space for a side table. The towel rail didn't come on - perhaps there was a switch that I missed. The shower gel was handy for the shower but out of reach for the bath, unless you know how to temporarily release it from its holder. All in all, the likes outweigh the dislikes.

It was a pleasure to stay in such a historic building. It's age was reflected in the room, with its irregular shape, low window, uneven and creaky floor (there were no guest rooms below, so I didn't worry about that.) The location is good, at the right end of the village for walking to the church and halls. There were bus stops outside for Sudbury, Lavenham, Bury and Clare. The staff were fine, though I didn't have much need to call on them. The room was clean, the water was always hot , the heating came on when needed and was adjustable. Traditional English breakfast was good. I might have tried the continental breakfast if it had included ham and cheese.

Stayed in April 2024

Really enjoyed the authenticity of the hotel, breakfast value for money and staff very helpful and polite

Stayed in April 2024

Room felt very hot at times.

Olde worlde character property well situated in charming medieval town with lots of interesting antique shops and plenty of pubs and eateries. Lovely food and great breakfast, good value for money.

Stayed in April 2024

Food took a while to come

Everything

Stayed in March 2024

Some bits of the cooked breakfast were cold. Road maintenance outside the hotel was disruptive.

Loved the traditional building & the village.

Stayed in March 2024

Nothing

Reception staff

Stayed in March 2024

Nothing

The staff were excellent thanks

Stayed in March 2024

Decor in rooms a bit tired, but everything was very clean. It is a very old building, so you need to make allowances for that.

Food good, lovely and helpful staff, who really make an effort to ensure you have a good stay. Breakfast very varied, so something for everyone.

Stayed in March 2024

Lovely hotel, really cosy feel and great stay for a 1 night

Stayed in February 2024

No lock on bathroom door. Other guest were exceptionally rude to reception as there was no hot water.

The building is beautiful and so historical. Clean rooms, lovely breakfast.

Stayed in February 2024

We have stayed here before and both time very good

Stayed in March 2024