Westgate, Peterborough, PE1 1RB, United Kingdom
#10 of 15 hotels in Peterborough
Guests' ChoiceBased on 2405 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.8
Facilities
8.1
Staff
8.5
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 20 May 2024
Nadine
United KingdomHaving the carpark is great but when booking it would be nice if you sent the postcode to the carpark so it’s easier to find.
Pretty much everything. Great location, great staff, clean and well kept
Stayed in May 2024
Reviewed: 20 May 2024
Magdalena
United KingdomOld style
In heart of city
Stayed in May 2024
Reviewed: 18 May 2024
Peter
United KingdomThe breakfast greeter was surley and unwelcoming, she was the first one of two waitresses on duty her wearing a skirt and the other one wearing trousers. The first one showed us to our table, asked us about our tea/coffee orders but did not ask us for our toast order. The cereal and fruit course was fine but when we came to our cooked breakfast order it was not. We were served by the second waitress who was very polite but the bacon was overcooked (being kept hot under a lamp) it was dry and leathery, the rest of the options were also dry and there were no eggs to be seen. We had to ask for eggs to be served and also that we would like some toast. Our conclusion at the end of the meal was that we would have been better off walking across to the Wetherspoons pub as their service and quality of food would have been much better.
The reception and bar staff were very helpful, friendly and polite
Stayed in May 2024
Reviewed: 15 May 2024
Mcdowell
United KingdomBit tired
Stayed in May 2024
Reviewed: 14 May 2024
Jean
United KingdomKey cards hard to work on room entry, and for entry to hotel accommodation area. Breakfast hot food would have been better with self service. Coffee at breakfast very poor.
Very nice quiet room with good bath and efficient air conditioning. Excellent evening meal in bar. Good choice at breakfast.
Stayed in May 2024
Reviewed: 13 May 2024
Mark
United KingdomNothing
Lovely old building very close to city centŕ
Stayed in May 2024
Reviewed: 13 May 2024
Andrew
United KingdomThe hotel is in the wrong location. A hotel like that should be in the middle of the countryside or in a nice area of London, not grotty Peterborough.
Hotel was really good. Really comfortable.
Stayed in May 2024
Reviewed: 13 May 2024
Helen
United KingdomThe room was too hot and it was really noisy all night, people on the streets
Staff were welcoming and the room was comfortable
Stayed in May 2024
Reviewed: 12 May 2024
Clare
United KingdomCentral location Free parking
Stayed in May 2024
Reviewed: 12 May 2024
Robbie
United KingdomIt was impossible to find the car park!
Everything about the hotel was great.
Stayed in May 2024
Reviewed: 11 May 2024
Aliysa
United KingdomOld decor in the bedroom
The location
Stayed in May 2024
Reviewed: 11 May 2024
David
United KingdomNothing
Its style and comfortable feel. The amazing restaurant staff.
Stayed in May 2024
Reviewed: 8 May 2024
Ruth
United KingdomGreat location. Good bar. Nice food and rooms. Good price too
Stayed in May 2024
Reviewed: 6 May 2024
Felicity
United KingdomNot a problem for me but private party downstairs could be heard very clearly until midnight when it ended. I expected noise on a Saturday night in town centre. Room a little dated but for the price, this was certainly not a problem.
Good price. Black out curtains were ideal. In the very centre of town with free parking. Beautiful building downstairs.
Stayed in May 2024
Reviewed: 3 May 2024
Jan
United KingdomA little dated
Lovely traditional hotel. Very friendly staff
Stayed in April 2024
Reviewed: 3 May 2024
Roger
United KingdomThere were no vegan (quorn) sausages at breakfast.
Stayed in April 2024
Reviewed: 3 May 2024
Troy2
GermanyDifficult in finding the hotel. The hotel was on a one way street.
Friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Stuart
United KingdomVery badly surfaced carpark with some big potholes
Cleanliness Location Checkout time Room
Stayed in April 2024
Reviewed: 27 April 2024
Lyns
United KingdomConfusion over location of car park.
Welcoming and helpful staff. Lovely clean room. Downstairs is nicely decorated and interesting building features. Will definitely return.
Stayed in March 2024
Reviewed: 25 April 2024
Michael
United KingdomNothing
Only one night stop over but can't fault this hotel for the price. I don't eat here so can't comment but reception staff and rooms are lovely
Stayed in April 2024
Reviewed: 22 April 2024
Joanne
United KingdomRestaurant clised as a wedding on but could eat at the bar.
Lovely looking hotel.Clean, attentive staff.Good parking.
Stayed in April 2024
Reviewed: 22 April 2024
Christine
United KingdomThe room was cold and the radiator needed a member of staff to turn it on ( very cold weather in April) We still needed a heater as rad very small in the large room Breakfast was very limited with unbelievably no porridge available! No fresh fruit or cold meats etc There was not one member of staff that could manage a smile
Spacious room Near centre
Stayed in April 2024
Reviewed: 18 April 2024
Carol
United KingdomCurrently under going some renovations so didn’t have a fully stocked bar or cafe as before though this will be completed soon
Has a lovely relaxed feel
Stayed in April 2024
Reviewed: 15 April 2024
Alison
United KingdomI was at the front of the building which was very noisy in the early hours, and with road sweeping lorries on the Sunday morning. Also a plug socket near the bed would be good!!
Nice clean and comfortable room
Stayed in April 2024
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