Bunk beds in small bedroom didn't feel super secure so could maybe do with replacing/tightening. Some areas of property looked like they needed some additional dusting but over all pretty clean and tidy.

Property was super close to centre of town providing great access to all the bars/pubs and restaurants. At the same time its positioning down a private alley meant it was still very quiet and secure. The open plan layout for the living/kitchen/dining area was ideal for cooking of a morning and relaxing of an evening as a family. Property was very well equipped and felt like a home away from home with great views of the castle.

Stayed in May 2024

A little damp in places

Great location in Central Alnwick, plenty of space and comfy beds

Stayed in May 2024

There were a few problems that didn't look or do so great. The bed for my tastes was very very soft. That might be some people I get that but not mine. I had a bad back every night and couldn't sleep very well. The noise from the bars were a little annoying but that's to be expected from being near them so it's not too much of an issue. It was only an issue if you wanted to sleep before 10pm. The cleanliness of the carpet and walls were not great, this could have been stains from past guests making it unclean able, but the fan in the bathroom has mould in it, not very nice. Unseen by most I'd assume but I noticed. The bathroom shower door doesn't exist, making all the water from the shower just spill onto the floor. Not a great design. The sofas were ok. But they lacked depth the feel of them was great but the lack of depth made it a little hard to get comfortable. The only comfortable place was the far right side of them.

I really liked the locations. It was right in the middle and just about a 5 min walk from the shops. Could carry heavy food and drink home no problem. The fire and the living room were fantastic. It held heat decently well. The kitchen was really nicely laid out and fit very well with the whole aesthetic and design. Some might find the 3 floors odd but I think it's very cool and my partner also thought so. We hope to stay here again it was a really really great stay. When the guttering broke off and fell during the storm that happened. I let the people know and they offered to send out people to fix it that day. We didn't think it was that much of an issue but good to see they were ready to get a quick response out. The room sizes were great. I didn't feel cramped or closed in, they all felt open and a great size. The TV was a decent size, I had to wear my glasses to see any text due to the distance and size of the TV but no complaints.

Stayed in January 2024

The two spiral staircases. The alley was quite dark even with the outside light on. Could perhaps include a hairdryer?

Central situation. Comfy lounge. Very clean.Well equipped.

Stayed in September 2023

no negative comments

lovely and modern

Stayed in June 2023

The agency Host and Stay demanded verification - a 'selfie' and a photo of my passport - before details of how to access the property and I found this quite intrusive. I still had to get in touch and ask for the details before they were sent. Every communication from Host and Stay included a long email trail which was confusing and I was asked repeatedly for 'verification' despite it already have been done. The details given of how to find the property were not very helpful. It was difficult to find by car as it could only accessed by car from the back. You needed to drive through the public car park to an area which said there was no public parking and then find an unmarked gate. Then you had to walk along an unlit alley to find the correct door and key box. Luckily it wasn't completely dark when we arrived or this would have been really difficult. The property is on three floors with a spiral staircase between the floors. Not great if you need to go to the bathroom in the night as this is on the ground floor.

Stayed in October 2022

Noisy springs on the metal double bed. We couldnt sleep because every time either of us turned over, it woke the other up. Mattress was fine. The shower design/angle ensures the floor was covered in water. Noisy extractor fan. Had to keep the bathroom door open to dry the room out each day.

Lovely flat, great location. Good facilities.

Stayed in July 2022

The kitchen appliances need some TLC. The fridge freezer door was broken which means the freezer is full of ice and the fridge is too cold. The dish washer also has buttons popping off. Nothing major, but I think it's worth the owner investing a few quid here and there. Especially as the kitchen is pretty well stocked. The sofa is also horrendous, I'm a big lad and I could barely lounge on it. I felt like one of those fat seals perched on a rock. I guess they are limited with what they can get up the spiral stairs. Just make sure you sit down first and get the shezlong!

You really couldn't be in a better location, right in the centre of Alnwick over looking the Castle walls, in a quaint historic building. Plus there is a huge Morrisons 2 minutes walk away, which is really convenient. My daughter was delighted to discover it used be part of a toy shop, after reading the accommodation information pack. This actually prompted us to go and look at the train in Barter's bookstore and have a lovely brunch, which I'd recommend. We'll most certainly be back.

Stayed in August 2022

Housekeeping to be improved (cutlery dirty on arrival)

Nice place with cosy open kitchen/living room on the 2nd floor Good location right next to the castle

Stayed in August 2022

Access scruffy. Parking misleading. Sofas v uncomfortable.

location

Stayed in August 2022

Hard to find along the high street, however probably my fault for not reading the instructions. I’d recommend familiarising yourself with location and entry details prior to arrival! We were going to bring our elderly dog (Labrador) as it’s dog friendly, but there’s no way he would have coped with the spiral staircase, glad our plans changed and he didn’t come.

Great location for exploring Alnwick and surrounding areas. Lovely quirky property equipped with everything you need.

Stayed in July 2022

For the first two days there was a very strong smell of 'weed' throughout the property, which was not pleasant. The pub was noisy, but that wasn't a problem, although some of the loud arguments were unsavoury and we were glad we didn't have young children with us.

The accommodation was clean and well presented and in an ideal location for our stay.

Stayed in July 2022

Tricky to find the location on arrival

Stunning views across the roof tops to the castle. Very comfortable bed; clean and well equipped; stylish decor; good wifi; helpful letting agency

Stayed in May 2022

Bed was squeaky and pillows not too comfy but nothing major. I didn't really like the booking process through the 3rd party, it was clunky. But all was sorted, just I'd rather that personal contact.

Lovely lovely place! Spotless, has everything you need. Shower was great.

Stayed in May 2022

Next door were building and hammering from 8am. Could've had tea towels and a bath mat, the shower wets the floor outside the cubicle.

,Brilliant location for the castle and garden Really comfortable, a home from home.

Stayed in May 2022

2 flights of stairs to get to the toilet

Top floor

Stayed in January 2022

Everything else...

Kitchen knives quality (blunt with no means of sharpening) We felt we needed to clean the cutlery and crockery before use - they were a bit "sticky".

Stayed in October 2021

Spiral staircase not suitable for anyone with mobility issues.

Lovely property in a great location.

Stayed in September 2021

The bins were full when we arrived. There is no parking at the property, contrary to the booking.com information. There is significant noise problem from the Black Swan next door.

Great location and the property was well prepared and equipped.

Stayed in August 2021

We couldn't get into the property on the first night and the agents emergency phone number was routed through to the office- this effectively left us stranded. However, all was sorted out the next morning and we had a very good stay thereafter. The property is delightful townhouse on 3 floors and overlooks the back of Alnwick castle. Every care has been taken by the owner to create a comfortable cosy space and the property has been thoughtfully appointed.

Stayed in July 2021

Double spiral staircase. One from ground floor up to bedrooms. And another up to kitchen and living area. Due to having small dog, found to be a bit of a nightmare. Very slippery for him. Tried to block off. Not dog friendly!!!!!!! Especially if you have a small pouch. Tired kitchen. Broken drain pipe above bedrooms. Very noisy, due to heavy rain falling on porch area. Seal in shower needs replacing. Rather mouldy. Off putting, sorry.

Good location. Great potential to become a lovely place to stay.

Stayed in February 2024

Signage could have been better, not clear about parking, no loo rolls, the little alley was very slippery, the lock box was hard to open

Great location

Stayed in September 2023

Everything, it's out second visit

Stayed in July 2023

loved the kitchen and warm and cozy feel of the space.

Stayed in May 2023