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Reviews of The Carlton Hotel

Marine Parade, Great Yarmouth, NR30 3JE, United Kingdom

#29 of 72 hotels in Great Yarmouth

Guests' Choice

Review score

Based on 2599 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    9.0

  • Facilities

    7.3

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 22 May 2024

    8.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows were a bit hard, and not enough soap in the dispensers

    Great location

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very welcoming and pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The beds they felt quite hard, the place feels like it could do with a little bit of a referred especially the toilets in the bedrooms. However i cannot complain due to the price I paid for 1 night stay. More pros than cons.

    The staff were friendly and welcoming, the location was good close to the sea and strip. Very clean. I liked the bar and the vibe of the staff and how the help with situation I had with my friend.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Spacious room, ideal location by sea front
    • Leisure trip
    • Group
    • Twin Room with Sea View
    • Stayed 1 night

    The breakfast was good but the staff could have been a little more attentive at topping things up e.g orange juice and baked beans, fried eggs (had to be asked). The building is quite old and a little tired but overall very clean. The worrying bit is room maintenance; one of the window security cables was broken from the rotted window frame such that the window could be fully opened on the 2nd floor. On a minor point the shower soap dispenser was detached from the wall and just left in the soap tray, empty.

    The room was clean and spacious with a sea view. The reception staff were very clued in and efficient.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Nice comfortable hotel on the boulevard...but in need of a good handyman :-)
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were very spacious and comfortable and nice seafront view. The building itself could do with a paint job.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Packed car park

    Value for money good location

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Lovely staff .. old but wicked hotel would definitely stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only problem was the bathroom sink kept getting blocked but it's q very old hotel so was expected didn't ruin the stay

    Friendly staff Very welcoming

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Got a back room

    The location

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Nice stay but I wish the stagg were more helpful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was very basic and I kept finding hairs in my bed. I called up three days in advance to request a fan in our room. I had to ask for this a further three times and nothing was sorted. I finally got given a fan for our room when I asked the cleaner.

    Great location for access to the dog beach and lovely partial sea view.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Nice hotel lovely place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms need updating,need cleaners to go in the day to clean

    On the front of Great Yarmouth,parking not an issue,room was nice

    Stayed in May 2024

  • Reviewed: 14 May 2024

    6.0
    Our stay was average. We've stayed in far better places in Great Yarmouth.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights

    The hotel building needs painting & cleaning, first impressions are very important. The breakfast cereal was in open bowls which is unhygienic in this day & age, people with germs have only got to breathe, cough, or sneeze near it & you've caught something! We paid for a "deluxe sea view room" & only got a standard sea view room! We found it difficult to get parked.

    Our bed was fairly comfortable, the breakfast was average, it gave my partner a dodgy belly, the view was nice, & the location was very good. The man behind the bar was friendly, welcoming & helpful, as were the reception staff.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    7.0
    Comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing not to like

    Breakfast very good

    Stayed in April 2024

  • Reviewed: 13 May 2024

    6.0
    Can’t complain for the price I paid
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It can do with modernising and tidying up

    The location is good and there is free parking if you can find a space.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Lovely experience.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The wall near my bed doesn't look good, room 214. It should be repainted.

    Very clean all. Nice and cosy room.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    6.0
    Awesome location, just a bit tired.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy floorboards and pipes, in need of a refresh.

    Location

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Overall OK, off peak good value.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Room tired, Hotel in need of modernisation, Bar lacks atmosphere. Doesn’t really capitalise on classic styling inside.

    Right by the Beach, free parking at the front of the Hotel, cheap off peak rates. Staff gave fantastic service.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    It’s all about timing, not the best of holidays.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No form of entertainment. Bar closing at 10pm.

    It was clean and functional.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location for my weekend and travel.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    6.0
    Fairly priced and you get what you pay for really. But all in all was a great stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location. Fairly priced and nice sized room. All basic needs met. A tv shower and toilet. Double bed freshly made. Only issue was the walls are fairly thin so could hear other people’s tvs or muffling from conversations in other rooms. One night it was fairly noisy around 4am outside our door for no reason but stopped every 10/15 minutes or so. Possibly people come in to their rooms. The stairs were a little old dated and worn which made it hard for me to walk up to my room being pregnant but felt the safer option as the lift looked very out dated and old and small. But all in all 3 nights at £176 you can’t complain. It did its purpose and it was overall a lovely location and great stay. Staff were friendly and helpful. Our tv didn’t work when we arrived so it was soon replaced which a working tv so we could watch free view , with film 4 which was great.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Overall the stay was good ,there was nothing I didn't like about the stay

    The location bed was comfy

    Stayed in May 2024

  • Reviewed: 5 May 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Visibility is poor cause I had to ask of Carlton from Nelson. There should be a bigger sign post.

    The Front desk lady was lively. Great customer service.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Good value for money no doubt but my friend who is quite senior struggled with the facilities on the ground floor room like toilet and shower. But pleasant staff. And great location. Overal decent value for money

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Had to ask for service in the room

    Good value for the money

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    Good for a couple of nights
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were very uncomfortable and the television did not work.

    Very clean and great location. Staff lovely and nice quiet room.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Dog friendly hotel in an excellent location
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was very good. Very friendly and helpful staff both on reception and at breakfast. Very dog friendly

    Stayed in April 2024

Showing 1 – 25

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