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Reviews of The Cartologist

Framwellgate Peth, Durham, DH1 4NQ, United Kingdom

#9 of 16 hotels in Durham

Guests' Choice

Review score

Based on 47 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.4

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 7 June 2024

    8.0
    Good stay
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Walls are thin. You can hear next door

    Location was fine. Used buses to get in and out. Food was good.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    7.0
    Good
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not enough drawer space. Poor touch lamps. Stopped serving food at 5 O'clock on Sunday. Had to go into town to find somewhere to eat.

    Very comfy bed and lovely room. Very spacious and airy.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Location is quite nice, next to lovely Wharton Park, but a bit out of the center of town. Having some kind of breakfast service, or at least coffee before 9 would be better.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Comfortable and relaxing
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was a cafe but breakfast wasn’t available to buy until 10am, and the choice was limited

    The room was clean, spacious and comfortable

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean. Fantastic location.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    A great base for seeing the sights of Durham.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s on a main road but nothing that can be done about that. Central location made up for it.

    The rooms were spotlessly clean and comfortable with a lovely big bathroom. Great location for transport links and plenty of reasonably priced metered parking nearby if you can’t get in the small on site carpark.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The layout of the outside bar needs further development

    Friendly obliging staff.

    Stayed in May 2024

  • Reviewed: 26 April 2024

    8.0
    Pleasant, comfortable and great location.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Bed was a little too soft but maybe due to my personal taste, TV had no aerial cable so could not use (Didn't need it to be honest but others may want this). Personal choice again but room was a Bath with shower over (Prefer shower enclosure) and shower head was tiny! No sockets near desk meaning kettle had to be boiled on the floor.

    Lovely, clean and comfortable room. Appeared freshly decorated and new fittings throughout, bedding and towels fresh and clean. Host was lovely and explained everything really well. Lots of hot water and nice toiletries a bonus. Room was warm, quiet and location was superb for walking into Durham (15 mins), a little steep on the way back but not too bad.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Great location, amazing value but superstar staff make the stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not a lot other than someone had set the heating to hot, and it was.

    Amazing staff, great location, food was fab, rooms were immaculate

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    .

    .

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Lovely stay as room as very good and food in bar was great!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All good!

    Great location and lovely room - staff were very pleasant and helpful!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Good
    • With a pet
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    The kettle in the room didn't work so didn't even manage a cup of tea before setting off for work.

    Other half enjoyed a full breakfast, but I was already working. I understand this place is under relatively new ownership and struggling to get a breakfast chef in, however I'd definitely recommend as a dog-friendly place to stay and the newly decorated rooms and comfy bed were great!

    Stayed in April 2024

  • Reviewed: 28 March 2024

    8.0
    Had a nice stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is a bit restricted . Was cold when went to room but once we asked them to put heating on this was solved. No spoons in room for hot drinks TV had to sign into your own tv licence? Quite expensive as £100 for room only no breakfast include.

    Stayed here before two years ago so is a memorable special place forus. Bedrooms have been done out lovely. Bed was so comfy.

    Stayed in March 2024

  • Reviewed: 7 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location

    Stayed in June 2024

  • Reviewed: 5 June 2024

    10
    Exceptional
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel all refurbished very nice and very clean.Staff we're friendly.

    Stayed in June 2024

  • Reviewed: 20 May 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was only offered.from 10am - too late

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Great stay over
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to centre, room spacious, clean and modern. Staff friendly and very helpful.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    3.0
    Supposed to be very nice, sadly disappointed.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Service was poor. Having had my main course at dinner, I had to take my plate up to the bar to request the menu which never came. In the end I gave up and went to my room. I gather the cook left the pub two days ago. To get the tv to watch BBC I was expected to go through all sorts of rigmarole to tune into terrestrial television. The shower sprayed onto the floor, regardless as to how I positioned the shower head. There was no breakfast available until 0900.

    room was comfortable.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    6.0
    Good 'out of town' but close enough to walk option.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very hot room. One window overlooked neighbouring house so had to keep blind closed. No meal option for Sunday evening. Steep staircase to accommodation. Water glasses were dirty.

    Quiet location on outskirts of centre but walkable. Parking. Good sized room.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The heating was on all night a bit too warm

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Double bed was just 2 singles put together. Wasn't really an issue just had to write something here

    Clean and friendly.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    3.0
    Out of hours team let the property down
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The key got stuck in the lock when we returned at midnight, we were left having to sleep with the key still on the outside and after several attempts nobody answered the out of hours telephone. Had I of been a lone female I would of been left very vulnerable and don’t think I would of stayed the night and would of had to try to look for an alternative, I did bring this up with the management and it’s an outside company who deal with this and directed the call back to the bar of which was closed. This would have also been the case had we not of been able to get into the property at all! The room was really hot due to the bathroom radiator being extremely hot and unable to turn off. Although a nice pleasant little room I wouldn’t return due to having no confidence in the out of hours team which is a shame.

    Good location and rooms nice and clean

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Staff were amazing- really helpful and accommodating.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great stay. Beds were very comfortable, staff were great all went out of their way to be helpful and nice. Room had everything we needed. Good atmosphere, would stay again.

    Stayed in April 2024

Showing 1 – 25

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