Market Square, Bishops Castle, SY9 5BN, United Kingdom
#15 of 15 hotels in Bishops Castle
Guests' ChoiceBased on 419 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.6
Value for money
9.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 August 2022
Charles
United KingdomVery characterful hotel. Comfortable room good food and friendly staff. A great base from which to explore Bishops Castle and the surrounding countryside
Stayed in July 2022
Reviewed: 3 August 2022
Haydn
United KingdomNothing
Great hotel, in a great location.
Stayed in August 2022
Reviewed: 3 August 2022
John
United KingdomWe recently stopped for an anniversary, the staff were friendly and helpful. The room was spacious and clean with a good view. food was lovely and the location was good with plenty of places to visit nearby. It’s just a shame we were not stopping for longer.
Stayed in July 2022
Reviewed: 30 July 2022
Nicholas
United KingdomRoom experience a little disappointing - twin room but single bed used was squeaky! Lost sleep as guests in adjoining room noisy as had bath/shower very late and kept flushing toilet during the night. One evening meal returned as not properly cooked but a different replacement meal was excellent.
Great location for walking in the Shropshire hills. Interesting old style hotel and loved the gardens. Excellent staff. Good shower. Excellent bar area, Very good vegetarian breakfast. Nice view from room. Good private car park.
Stayed in July 2022
Reviewed: 25 July 2022
Daniel
United KingdomNA
Food was excellent
Stayed in July 2022
Reviewed: 22 July 2022
Rebecca
United Kingdomthe only down fall was that the room was far to warm and the shower was leaking even tho we didn’t use it
beautiful location and hotel. the staff were warm and friendly
Stayed in July 2022
Reviewed: 22 July 2022
Richard
United Kingdomlighting for reading in bed could have been better
lovely big room which was very comfortable. Bath robes available plus a fan
Stayed in July 2022
Reviewed: 19 July 2022
Lewis
United KingdomGreat staff, great food.
Stayed in July 2022
Reviewed: 19 July 2022
Anita
United Kingdomn/a
the hotel is fantastic , staff are fantastic, food is fabulous. gardens are gorgeous with plenty of well spaced seating
Stayed in July 2022
Reviewed: 19 July 2022
Shelagh
United Kingdomperfect
Stayed in July 2022
Reviewed: 18 July 2022
Daniel
United KingdomAll ok
The breakfasts were lovely!
Stayed in July 2022
Reviewed: 8 July 2022
Michael
United KingdomNothing!
A fantastic old world hotel in a lovely village, with magnificent gardens. The staff were excellent.
Stayed in July 2022
Reviewed: 6 July 2022
Hannah
United KingdomRoom was very light with noise as right beside the car park if your a light sleeper but this wouldn't stop us returning.
Gorgeous hotel in a lovely quaint village. Extremely friendly helpful tentative staff. Beautiful room with all the little details added including bath soak. Breakfast and evening meal both perfect. Lovely touch with the daily update including a recommended walk given with the breakfast menu.
Stayed in July 2022
Reviewed: 3 July 2022
Vaughan
United Kingdombreakfast was rated as exceptional but I found the full breakfast to be good but not exceptional.
amazing location. beautiful room with incredible facilities snd outdoor courtyard and table and chairs. bathroom fantastic.
Stayed in July 2022
Reviewed: 1 July 2022
Gillian
United KingdomCould only get 2 channels on the TV, "no signal" for others.
Lovely room, great location. Hotel gardens are a delight
Stayed in July 2022
Reviewed: 22 June 2022
Jonathan
Australiaquirky and homely
Stayed in June 2022
Reviewed: 7 June 2022
David
United KingdomNothing of note
Staff are all excellent, very helpful and professional. Room was of a good size. Good breakfast with plenty of choice.
Stayed in June 2022
Reviewed: 6 June 2022
Roger
United KingdomNothing
A beautiful building with a gorgeous garden set in a lovely little town. Would heartily recommend a visit
Stayed in June 2022
Reviewed: 1 June 2022
Charles
United KingdomNothing - it was fantastic.
Absolutely fantastic, beautiful hotel, wonderful food, fantastic location.
Stayed in June 2022
Reviewed: 31 May 2022
Helen
United KingdomBilling needs to be correct when checking out.
Staff were v friendly, the hotel itself was full of character & atmosphere. There was a nice ambience to the hotel. The checking in & out was v efficient (sadly however, the bill was not correct) & the staff v helpful. The views from the terrace garden are superb, ideal on a summer evening.
Stayed in May 2022
Reviewed: 23 May 2022
Julian
United KingdomWi-Fi is a bit patchy but not a problem as I was able to hot spot from my mobile phone
Excellent everything, room, decor, location and quality of the breakfast
Stayed in May 2022
Reviewed: 16 May 2022
Robert
United Kingdommy room was a funny design but apart from that 10/10
breakfast was fantastic, evening food was fantastic,abs lovely place and all staff were abs Fantastic too. my room was a bit of a funny design but very comfortable.
Stayed in May 2022
Reviewed: 5 May 2022
Margo
United KingdomService became a bit slow towards the end of our second evening meal, but it was always friendly and the food was good.
Compact but well-designed and well-equipped room, cheerful decor and nice view over the garden. Very good breakfast and evening meals in the bar/restaurant. Friendly, welcoming staff. Having eaten at the hotel several times in the past when visiting the area, we'd always fancy staying but never had the opportunity until now. Glad we did. Would return.
Stayed in April 2022
Reviewed: 3 May 2022
Anne
United KingdomLovely hotel, full of character and beautiful garden, plus private resident’s terrace. Quiet and very central to town. Lots of local information with daily bulletin etc.
Stayed in May 2022
Reviewed: 2 May 2022
Alina
United KingdomThe mattress might need replacing as very uncomfortable and maybe the pillows .. but definitely need to invest in a comfy mattress:)
Everything was spotless
Stayed in May 2022
Saint Petersburg, Russia
Terrasini, Italy
Torre Chianca, Italy
Clarks Summit, USA
Rio de Janeiro, Brazil
Reggello, Italy
Dar es Salaam, Tanzania
Sveti Vlas, Bulgaria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content