7 Twyn Square, Usk, Usk, NP15 1BH, United Kingdom
#27 of 27 hotels in Usk
Guests' ChoiceBased on 515 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.6
Staff
9.4
Value for money
9.0
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 July 2023
Peter
United KingdomReally clean. Friendly staff Excellent food and value for money
Stayed in July 2023
Reviewed: 26 July 2023
Ceri
United KingdomWe were in the middle of a long bike event and in need of a place to stay late into the evening. The hotel was recommended by other cyclists on the event as being extremely helpful and understanding to our requirements - and this was proved to be so true. Such a warm and friendly welcome, the bikes were no bother to store, there was no problem with us leaving early in the morning and the food provided in the rooms for breakfast meant we could easily have something to eat before we left.
Stayed in July 2023
Reviewed: 25 July 2023
Jill
United KingdomThe car parking situation with very few places to park.
Good variety of breakfast in room with fresh milk in fridge. Comfortable room. Very good dinner available
Stayed in July 2023
Reviewed: 21 July 2023
Adele
United KingdomGreat location, exceptionally friendly staff
Stayed in July 2023
Reviewed: 18 July 2023
Adrian
United KingdomMattress a bit soft. No food option from 4pm Sunday till Tuesday. Fair enough but there alternative recommendation was poor, bearing in mind pub opposite turned out excellent for Monday lunch. That said I'm being picky about what was excellent value.
Great spot. V friendly staff and customers. Nice room with generous in room breakfast. Free parking at door.
Stayed in July 2023
Reviewed: 17 July 2023
Sian
United KingdomExcellent. Friendly.
Stayed in July 2023
Reviewed: 13 July 2023
Louise
United KingdomJust outstanding
Stayed in July 2023
Reviewed: 13 July 2023
Veera
SwedenBreakfast had insufficient cutlery, only a teaspoon.
The hotel had character. Great location on the square and not on the main road. The bus stopped right outside the hotel.
Stayed in July 2023
Reviewed: 13 July 2023
Vanessa
United KingdomNo formal breakfast available although yogurts, biscuits, cereal, milk and fruit in room which was nice.
Really comfortable inn in a beautiful square in the lovely town of Usk. Room was comfortable and food and drink great too. Very clean, friendly staff.
Stayed in July 2023
Reviewed: 10 July 2023
Trevorr
United KingdomLovely location had fridge with milk water juice yogurts in for breakfast as no cooked breakfast.
Stayed in July 2023
Reviewed: 10 July 2023
Roger
United KingdomQuaint and old y worldly
Very Clean and Very Friendly with a lot of nice touches
Stayed in July 2023
Reviewed: 10 July 2023
Collins
United KingdomNot a thing
Perfect location for atta wedding
Stayed in July 2023
Reviewed: 10 July 2023
Chris
United KingdomMinor issue, Parking was a problem in the area
Stayed in July 2023
Reviewed: 9 July 2023
Tucker
AustraliaThe staff were very friendly. The beer garden was cheerful. The food very good.
Stayed in July 2023
Reviewed: 8 July 2023
Sarah
United KingdomNothing. Honestly so warm and welcoming and it’s just want you want.
The Castle Inn is a fantastic pub, restaurant and Inn. Have always loved the place and staying has really just confirmed they are fantastic all rounders.
Stayed in July 2023
Reviewed: 7 July 2023
Colin
United KingdomBreakfast
Breakfast was porridge left in room and pastry’s left on landing
Stayed in July 2023
Reviewed: 3 July 2023
Terence
United KingdomCooked breakfast
Continental in room
Stayed in June 2023
Reviewed: 2 July 2023
Alex
United KingdomLovely staff team, great location & food
Stayed in July 2023
Reviewed: 26 June 2023
Dave
United KingdomNothing really
Lovely location, staff lovely and food great. Had a very warm feel all round
Stayed in June 2023
Reviewed: 25 June 2023
Nigel
United KingdomLovely area. Usk is beautiful.
Stayed in June 2023
Reviewed: 19 June 2023
Gary
United KingdomI’m still waiting for my vat invoice to be emailed to me which I was promised would happen
great location nice bar and food
Stayed in June 2023
Reviewed: 17 June 2023
Dolph
United KingdomThe room was lovely as were the staff. I'd really recommend it for a short break, we only live 20mins away but needed a base in Usk for our wedding at the Sessions House. We had such a lovely stay we'll probably return.
Stayed in May 2023
Reviewed: 14 June 2023
Caitlin
United KingdomThere are seats outside the front of the pub which meant that our room at the front of the pub could be quite loud, but this didn't go on too late
Small but well fitted rooms. Shame a cooked breakfast wasn't available, but the fridge in the room was well stocked, and fresh pastries were delivered each day. lovely hot, powerful shower, although a little tight if you're on the taller side! We didn't spend much time in the pub itself, but the staff seemed friendly, and the garden was lovely.
Stayed in May 2023
Reviewed: 6 June 2023
Steven
United Kingdombreakfast in bed room, cereal , yogurt. no table to sit at and a large restaurant down stairs that would be ideal to have breakfast buffet style.
nice pub, lovely grub, good beers and a good beer garden, loves dogs.
Stayed in June 2023
Reviewed: 6 June 2023
Dorothy
United KingdomThere was a warm welcome on arrival. Our room was very comfortable, with everything we needed., and the en-suite was roomy. Although facing the street, and having outside seating under the windows, I didn't find the noise intrusive, and it didn't go on late at all. The lack of a cooked breakfast was not a problem for us, as there was a selection of fruit, pastries, cereals and yoghurts in the room.
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content