The Parade, Neath, SA11 1RB, United Kingdom
#12 of 16 hotels in Neath
Guests' ChoiceBased on 1310 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.7
Facilities
7.9
Staff
9.1
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 17 September 2023
Margaret
United KingdomNothing every thing was great.
It is very central in town.
Stayed in September 2023
Reviewed: 16 September 2023
Martin
United KingdomLimited car parking so had to park in multi-storey 10 minutes away.
Central location was handy. All staff were very friendly.
Stayed in August 2023
Reviewed: 15 September 2023
Christina
United KingdomJust love staying at the Castle Hotel we always stop there when visiting family Always made to feel welcome nice clean rooms and a lovely breakfast
Stayed in August 2023
Reviewed: 13 September 2023
Sally
United KingdomPictures up the stairs show signs of mould which lets the property down and there is a damp smell in the corridor but the room did not feel damp
Breakfast Room Bed
Stayed in September 2023
Reviewed: 10 September 2023
Richard
United KingdomRoom needs new tiles and a little paint. Room needed better mattress as the bed was uncomfortable Room needs night light
Staff were helpful most
Stayed in September 2023
Reviewed: 6 September 2023
Adrian
Polandbathroom with bathtube working tv in room wi-fi parking tasty breakfast friendly staff
Stayed in July 2023
Reviewed: 5 September 2023
James
United KingdomBeds need to be updated, lots of the mattresses have collapsed.
Breakfast is always good. Staff are very friendly. Location is perfect for amenities.
Stayed in July 2023
Reviewed: 29 August 2023
Sonia
United KingdomNothing
Good location, small private parking, staff were all very helpful. The room was a good size with a decent bathroom. Plenty of tea and coffee. Breakfast was really nice, fresh eggs brought to the table and a nice buffet
Stayed in August 2023
Reviewed: 29 August 2023
Ian
United KingdomPARKING NEARER TO THE HOTEL WOULD HAVE BEEN NICE
BREAKFAST WAS GOOD, ROOM WAS MODERN AND SPACIOUS, BED WAS COMFORTABLE.
Stayed in August 2023
Reviewed: 28 August 2023
Nina
United KingdomNothing to dislike
Location it’s close to all you need and clean
Stayed in July 2023
Reviewed: 25 August 2023
Crowe
United KingdomGood selection of food,and staff on hand to replenish anything that ran out.
Stayed in August 2023
Reviewed: 25 August 2023
David
United KingdomAlthough my room was very large the space around the bed was vwry cramped, partcularly between the bed and the desk
Breakfast was very good. Reception staff were very helpful
Stayed in July 2023
Reviewed: 25 August 2023
Lucy
United KingdomIt's a little dated but clean
Location great 👍
Stayed in August 2023
Reviewed: 24 August 2023
Julie
United KingdomVery noisy outside but was a Saturday night so to be expected. For same reason took a while to find a parking space
Family celebration in the area the next day so were all able to stay in the same hotel and go out that evening
Stayed in June 2023
Reviewed: 20 August 2023
Geoff
United KingdomVery noisey from the pums and xlubs around the hotel
Great Breakfast, Excellent staff.
Stayed in August 2023
Reviewed: 20 August 2023
Katharine
United KingdomWe arrived after 12pm and felt slightly uncomfortable parking the car on the street with so many people outside all the pubs.
The room was lovely and the staff were great. They accommodated us with a late check in. Great service.
Stayed in August 2023
Reviewed: 18 August 2023
Dilys
United KingdomCan’t think of anything.
Good location to walk around town, free hotel car park, friendly staff, comfortable bed, good breakfast, lift to access upper floors if needed.
Stayed in August 2023
Reviewed: 18 August 2023
Paul
United KingdomPerfect location for my needs during my trip,friendly and helpful staff ,also nice tidy room good value for the price I paid,I will definitely use this hotel in future
Stayed in August 2023
Reviewed: 17 August 2023
Zoe
United Kingdomlots of damage in the bathroom flakey wallpaper strange lumpy marks on bedside table and the dresser very rusty shower rail
good location we attended a party and it was better than getting taxi back to cardiff on a sat night
Stayed in August 2023
Reviewed: 17 August 2023
Steve
United KingdomNothing
Familiarity as stated before - central location
Stayed in August 2023
Reviewed: 17 August 2023
Susie
United KingdomBreakfast good, staff helpful and friendly. Room could do with a refresh and things like no plug near the mirror and no lighting for mirror when getting trsdy
Stayed in August 2023
Reviewed: 14 August 2023
Shellard
United KingdomNothing.
Everything great hotel very central.
Stayed in August 2023
Reviewed: 13 August 2023
Susan
United KingdomExtractor fan was really noisy. Disappointed restaurant wasn't open
Love the location and breakfast is always good.
Stayed in August 2023
Reviewed: 13 August 2023
Gary
United KingdomIdeal location for the Cricket club
Stayed in August 2023
Reviewed: 11 August 2023
Rachel
United KingdomRooms need a freshening up
Very central to all amenities
Stayed in August 2023
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