Beveridge Lane, Coalville, LE67 1TB, United Kingdom
#3 of 3 hotels in Coalville
Guests' ChoiceBased on 1034 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
8.1
Facilities
7.9
Staff
8.7
Value for money
8.1
Free WiFi
6.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 June 2024
Anthony
United KingdomNothing
Private
Stayed in May 2024
Reviewed: 1 June 2024
Kelly
United Kingdomstop tucking and making the bed, put more coffee and brown sugar in the rooms. but nothing bad to say
staff and service was excellent, Rooms were good.
Stayed in May 2024
Reviewed: 27 May 2024
Simon
United KingdomToilet roll holder was broke, soaps not filled up, half Toilet roll no spare carpet not hoovered well housekeeping wasn't best. Mentioned to reception gave us 2 meals in pub for inconvenience and sorted room.
Location and value for money
Stayed in May 2024
Reviewed: 27 May 2024
Louise
United KingdomJoining door between rooms very thin could hear everything in next room.
Individual motel type rooms, great breakfast, super helpful and friendly staff. Able to park outside your room.
Stayed in May 2024
Reviewed: 26 May 2024
Philip
United KingdomRoom wasn’t very clean. Few ants about & toilet definitely not been cleaned prior to stay. Bed was 2 pushed together so had to sleep on 1 side, might as well been a single instead of paying extra for larger bed. Couldn’t get in restaurant to eat 1st night due to all booked out for quiz. Would have been helpful if this was mentioned when checking in so could have maybe booked or gone in earlier to eat.
Staff were friendly & food was value for money.
Stayed in May 2024
Reviewed: 23 May 2024
Ian
United KingdomRoom was tired could do with, being refurbished, and the bed was hard
A fair price and good location
Stayed in May 2024
Reviewed: 21 May 2024
Derek
United KingdomExcellent and friendly staff
Stayed in May 2024
Reviewed: 21 May 2024
Michael
United KingdomMore veggie options for meals.
Clean and tidy. Good for travellers. Staff were excellent and friendly.
Stayed in May 2024
Reviewed: 21 May 2024
Susan
United Kingdomno complaints
all staff were friendly
Stayed in April 2024
Reviewed: 20 May 2024
Kerry
United KingdomLong wait for staff to come over at checkin (10+ mins), but restaurant was busy. Room was a bit tired and unclean (throw marked, bathroom floor). WiFi router mounted on ceiling above bed was disruptive to sleep and unnecessary.
Restaurant was good value and reasonable quality. Breakfast good value at £9. Room was good size and the bed comfortable. Staff were stretched but helpful.
Stayed in May 2024
Reviewed: 20 May 2024
Suzanne
United KingdomToilet was dirty in the room, needed a toliet brush, and requested twice for the room to be cleaned and hoovered, but it didn't happen. Need better lighting in the room. Food was overpriced and not proper pub food. Service was slow.
Great location. Front of house staff were exceptionally helpful and sorted out all our requests. Bedroom chalet types were good. Plenty of parking.
Stayed in May 2024
Reviewed: 19 May 2024
Bryan
United KingdomConvenient
Stayed in May 2024
Reviewed: 11 May 2024
Peter
United KingdomFish a x chips was off the menu
Like the room and the fact you could park outside..
Stayed in May 2024
Reviewed: 6 May 2024
Barbara
GermanyIt was a little tired and dull in the room but very clean and comfortable so no complaints at all.
We didn't have any meals there but people did gi specifically just for breakfast so I think that's a good sign Clean and tidy room very peaceful and we dlepr well
Stayed in May 2024
Reviewed: 6 May 2024
Ian
United KingdomNothing
Motel like rooms where ideal for our stay . Really comfy bed and nice hot shower . Heating came on really fast when needed.
Stayed in May 2024
Reviewed: 3 May 2024
Shane
United KingdomStaff were very friendly
Stayed in May 2024
Reviewed: 28 April 2024
Tegan
United KingdomDidn’t like the beds. Really hard and uncomfortable
Love the location and layout of the separate rooms and floorplan
Stayed in April 2024
Reviewed: 27 April 2024
Mike
United KingdomSeveral stays at the Charnwood and this was as good as usual. Comfortable room, good shower, friendly staff in bar and restaurant
Stayed in April 2024
Reviewed: 23 April 2024
Matthew
United KingdomLorry Park next-door, generator humming all night, bathroom mirror was dirty. But overall 2 good nights at a great price.
Spacious room, comfortable bed.
Stayed in April 2024
Reviewed: 21 April 2024
Carrie
United KingdomMusty odour in bathroom. Could smell it in main room Could hear upstairs a lot.
Comfortable
Stayed in April 2024
Reviewed: 20 April 2024
John
United KingdomNA
An Annex outside of the Main Hotel building . Warm ,comfortable bed ,good breakfast and suited me fine for the job.
Stayed in April 2024
Reviewed: 18 April 2024
Shirley
United KingdomRooms are tired looking and could do with decorating. The lighting isn't good. The bed and Pillows were too firm for our liking .But that's our personal choice.
2nd time we've stayed here so we knew what to expect. Fair priced rooms, Nice Hot showers with fluffy towels. In the pub , helpful welcoming staff. With a good choice of breakfast options and reasonably priced menu serving good pub grub.
Stayed in April 2024
Reviewed: 15 April 2024
Jackie
United KingdomThe shower thermostat was stuck on very hot, so we could not have a shower when we got up
Our daughter lives very close by so it is convenient to stay at the Charnwood
Stayed in April 2024
Reviewed: 14 April 2024
Jennifer
United KingdomThe interior decor is in need of a freshen up.
The rooms are single storey and are situated in a quiet cul de sac away from the main road and conveniently located behind the public house.
Stayed in April 2024
Chiddingfold, UK
San Carlos de Bariloche, Argentina
Winter Park, USA
Uhart-Cize, France
Semmering, Austria
Tel Aviv, Israel
Hella, Iceland
Salta, Argentina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content