Nothing

Very friendly staff made you feel like family lovely rooms

Stayed in June 2024

Complimentary breakfast a nice surprise. Great location. Very friendly staff. Very comfortable room

Stayed in May 2024

As we arrived later than other guests (around 6.30pm to 7pm), the room we thought we had been allocated when booking had been given to somebody else. The room we were given was still very nice though. No air conditioning in the bedroom but a fan was provided, which would be needed in warmer weather.

Excellent location right in the middle of Stratford Upon Avon, so easy walking distance to all of the main attractions & sights. Complimentary continental breakfast was ideal for a lighter breakfast to start the day & cooked breakfast options were available for an additional cost.

Stayed in May 2024

Nothing, all good

Central location, comfortable, friendly staff. I would thoroughly recommend staying here.

Stayed in May 2024

There were no clear directions about how to get back into the hotel after hours. I’ve gone to see a Shakespeare play and I could not get back into the hotel. finally, someone saw me standing outside and they let me in. Someone at the front desk was supposed to call a taxi for us the next morning and it never arrived so I don’t know if a taxi was actually called.

Location

Stayed in May 2024

Great location, staff were really friendly and welcoming. Bed was really comfortable. Great stay all round.

Stayed in May 2024

Just be your self because everything is perfect

Every thing we walk in with welcome smiles . All the time we stay all staff friendly with smiles and help full . I tell all my friends and family . In England and another country. We will stay here again and bring my family too. Thank you for make our weekend unforgettable Mrs Sunan McGrath xxxxxxxxxx

Stayed in May 2024

Average continental breakfast - bread but no toaster. No knives

Lovely room including spacious bathroom. Great location

Stayed in May 2024

Room a little warm especially the bathroom and lots of noise from the rooms upstairs with creaking floorboards etc. This isn't a criticism just a comment and wouldn't put me off going back

Brekastbwas freshly cooked to order and was o e of the nicest breakfasts I've had.

Stayed in May 2024

Staff a bit random - welcome very good and chef excellent on first night. Second night not so good. No yoghurt for breakfast.

Excellent location and ambiance

Stayed in May 2024

Room was excellent comfy bed everything you need, free continental breakfast included which is great with the option to buy cooked items too. great meal in the evening recommend the food stairs a bit tired for the price it was excellent

Stayed in May 2024

Breakfast wasn’t the best … fry up was overcooked

Great location

Stayed in May 2024

Would've liked a discount on drinks from the bar ;)

The Townhouse was great to stay at for a couple of nights, location was fab - quick walk to everything, and offered a free continental breakfast each morning. Staff were incredibly friendly and helpful with lots of recommendations for nearby food, drinks and activities :)

Stayed in May 2024

Upstairs guests could be heard thru the ceiling.

Stayed in May 2024

Bathroom was exceptionally hot, and unfortunately did not have a window to open. However, we were only there for one night, so it wasn;t too much of an issue.

Excellent food in the restaurant for both dinner and breakfast. I would have taken away a bucket of gravy if I could - it was the best I have ever tasted! Very friendly and helpful staff.

Stayed in May 2024

Fantastic location .quiet rooms, comfortable beds .Excellent stay

Stayed in May 2024

More attention to breakfast

Decent room in great location

Stayed in May 2024

Fantastic staff, very friendly and full of insider tips for how to make the most of our stay in Stratford. Gorgeous decor and very comfortable bed plus the best croissants ever for breakfast! Would highly highly recommend

Stayed in May 2024

Too short a stay in Stratford. Hotel and all - loved it. :)

Room size and content were great. Big separate bathroom. Enjoyed continental breakfast. Location was really good, with walk to all of our main requirements. We stayed on 2nd floor which we thought might pose (75yo) a problem but stairs OK and on arrival "The Friendly Big Guy" :) carried both huge cases - one in each hand - to the room. Other guy carried down and then arranged Uber no cost cab (we did not have a phone or account) to the station! Great service and left a warm memory of our stay.

Stayed in March 2024

Stairs, but old building

Excellent location, great helpful friendly staff,lovely decor nothing like a dull and boring chain hotel, will be back

Stayed in April 2024

Small room Fridge noisy in the night we had to turn it off

Location Good breakfast included Comfy bed

Stayed in April 2024

A complimentary breakfast was provided, but it was quite basic and could have been presented better. Cereals, coffee, croissants etc had to be carried from small stairwell area to the main dining room next door.

Super location in town centre, right opposite Shakespeare’s schoolroom and very close to New Place and his birthplace etc.

Stayed in April 2024

Could have better sitting arrangements in bedroom 10

Central location

Stayed in April 2024

Daily Room tidy and top up on tea bags would have been the icing on the cake 😊

Super would definitely recommend.

Stayed in April 2024