16 Church Street Townhouse, Stratford-upon-Avon, CV37 6HB, United Kingdom
#8 of 23 hotels in Stratford-upon-Avon
Guests' ChoiceBased on 1211 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.8
Facilities
8.8
Staff
9.4
Value for money
8.9
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Rosalind
United KingdomRoom was excellent comfy bed everything you need, free continental breakfast included which is great with the option to buy cooked items too. great meal in the evening recommend the food stairs a bit tired for the price it was excellent
Stayed in May 2024
Reviewed: 20 May 2024
Thomas
United KingdomBreakfast wasn’t the best … fry up was overcooked
Great location
Stayed in May 2024
Reviewed: 16 May 2024
Sophie
AustraliaWould've liked a discount on drinks from the bar ;)
The Townhouse was great to stay at for a couple of nights, location was fab - quick walk to everything, and offered a free continental breakfast each morning. Staff were incredibly friendly and helpful with lots of recommendations for nearby food, drinks and activities :)
Stayed in May 2024
Reviewed: 14 May 2024
Deb
CanadaUpstairs guests could be heard thru the ceiling.
Stayed in May 2024
Reviewed: 13 May 2024
Sue
United KingdomBathroom was exceptionally hot, and unfortunately did not have a window to open. However, we were only there for one night, so it wasn;t too much of an issue.
Excellent food in the restaurant for both dinner and breakfast. I would have taken away a bucket of gravy if I could - it was the best I have ever tasted! Very friendly and helpful staff.
Stayed in May 2024
Reviewed: 12 May 2024
Karen
United KingdomFantastic location .quiet rooms, comfortable beds .Excellent stay
Stayed in May 2024
Reviewed: 11 May 2024
Robert
United KingdomMore attention to breakfast
Decent room in great location
Stayed in May 2024
Reviewed: 5 May 2024
Fiona
GermanyFantastic staff, very friendly and full of insider tips for how to make the most of our stay in Stratford. Gorgeous decor and very comfortable bed plus the best croissants ever for breakfast! Would highly highly recommend
Stayed in May 2024
Reviewed: 29 April 2024
Philpo
AustraliaToo short a stay in Stratford. Hotel and all - loved it. :)
Room size and content were great. Big separate bathroom. Enjoyed continental breakfast. Location was really good, with walk to all of our main requirements. We stayed on 2nd floor which we thought might pose (75yo) a problem but stairs OK and on arrival "The Friendly Big Guy" :) carried both huge cases - one in each hand - to the room. Other guy carried down and then arranged Uber no cost cab (we did not have a phone or account) to the station! Great service and left a warm memory of our stay.
Stayed in March 2024
Reviewed: 27 April 2024
Alison
United KingdomStairs, but old building
Excellent location, great helpful friendly staff,lovely decor nothing like a dull and boring chain hotel, will be back
Stayed in April 2024
Reviewed: 25 April 2024
Wendy
United KingdomSmall room Fridge noisy in the night we had to turn it off
Location Good breakfast included Comfy bed
Stayed in April 2024
Reviewed: 24 April 2024
John
United KingdomA complimentary breakfast was provided, but it was quite basic and could have been presented better. Cereals, coffee, croissants etc had to be carried from small stairwell area to the main dining room next door.
Super location in town centre, right opposite Shakespeare’s schoolroom and very close to New Place and his birthplace etc.
Stayed in April 2024
Reviewed: 16 April 2024
Karen
United KingdomCould have better sitting arrangements in bedroom 10
Central location
Stayed in April 2024
Reviewed: 12 April 2024
Melanie
United KingdomDaily Room tidy and top up on tea bags would have been the icing on the cake 😊
Super would definitely recommend.
Stayed in April 2024
Reviewed: 6 April 2024
Donna
United KingdomClose to all amenities and places of interest.
Stayed in February 2024
Reviewed: 6 April 2024
Adam
United KingdomMaybe provide more options for the free continental breakfast.
The location and the view from the room was beautiful.
Stayed in March 2024
Reviewed: 5 April 2024
Grace
United KingdomThe staff were very welcoming and friendly. The room was clean and the breakfast/dinner excellent. Nice bar in the evening. Highly recommended!
Stayed in April 2024
Reviewed: 5 April 2024
Nikky
United KingdomThe food available didn’t appeal to us and with my partner being celiac there was almost nothing he could have. However, Stratford is fantastic for gluten free places to eat so it wasn’t a major issue.
Very comfortable, clean, quiet room with everything we needed for a couple of nights break away. Parking 5 mins walk away & reasonably priced (11/12 pounds per night). Staff were friendly and helpful. Fridge & coffee making facilities in the room were spot on.
Stayed in April 2024
Reviewed: 1 April 2024
Simon
United KingdomGreat location. Staff were amazing! Room was comfortable and well equipped
Stayed in March 2024
Reviewed: 1 April 2024
Kim
United KingdomNothing to dislike.
Perfect location, quiet and yet close to to everything in Stratford you'd want to see. Beautiful building, well equipped rooms, fridge, iron, hairdryer....... Short walk from the main multistorey car park, which is very reasonably priced for an overnight stay. Short walk to the theatre. Friendly and very professional staff.
Stayed in March 2024
Reviewed: 31 March 2024
Tom
United KingdomIt's a shame that there was no milk in the room – I didn't realise until I made my tea and then I had to go out.
The room was very clean and the staff were incredibly helpful. The location was ideal for my theatre visit. Thank you very much.
Stayed in March 2024
Reviewed: 28 March 2024
Patricia
New ZealandBedside lights did not work and wardrobe did not lock.
Location- close to the Theatre and the town center. Friendly and helpful staff.
Stayed in March 2024
Reviewed: 27 March 2024
Sybil
United KingdomLocation and building
Stayed in March 2024
Reviewed: 26 March 2024
Lesley
United KingdomLocation was superb, very clean and the staff were lovely
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content