Reviews of The Clarendon Royal Hotel 3 stars
Royal Pier Road Gravesend, Gravesend, DA12 2BE, United Kingdom
#17 of 22 hotels in Gravesend
Guests' ChoiceReview score
Based on 646 hotel reviews
7.1Score breakdown
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Cleanliness
7.9
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Comfort
7.8
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Location
8.6
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Facilities
7.1
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Staff
8.2
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Value for money
7.2
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Free WiFi
8.3
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Reviewed: 2 May 2024
Veronicark
United Kingdom18 reviews1 helpful vote6.0“Pleasant Experience Stay”- • Leisure trip
- • Solo traveller
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
Considering this hotel quite large it serves no breakfast or even evening meals. I think hotel to get a private company to do this for them independently, very disappointed in that no breakfast or evening meal served on this site. Overall hotel dated could do with refurbishment, dated Bath, shower and sink.
Location couldn't fault it.
Stayed in April 2024
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Reviewed: 21 April 2024
David
United Kingdom8 reviews1 helpful vote7.0Good- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Overpriced and no breakfast included
Location
Stayed in April 2024
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Reviewed: 21 April 2024
Rashpal
United Kingdom2 reviews8.0“Good overall stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Room was a bit on the small size would like to have bigger size one
Go location for our needs
Stayed in April 2024
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Reviewed: 20 April 2024
John
United Kingdom224 reviews22 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The cistern in the bathroom leaked all night, making a dripping noise.
Nice big room. Warm and comfortable. Comfy bed Nice location by the waterside. Easy late check in.
Stayed in April 2024
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Reviewed: 13 April 2024
Sandra
United Kingdom14 reviews7.0“Comfortable, good location”- • Business trip
- • Solo traveller
- • Small Double Room
- • Stayed 5 nights
The area of the hotel where I stayed was uncomfortably warm even with all the heating off. Carpets were outdated and the room was a bit small. There was no meals in the restaurant due to a shortage in staff and no room service.
The bed was very comfortable, the bathroom spacious, there was a bath tub, kettle, safe, ironing board, fridge, hair dryer and fans. The room was cleaned impeccably daily.
Stayed in April 2024
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Reviewed: 30 March 2024
Lesley
United Kingdom3 reviews6.0“Dissatisfied”- • Leisure trip
- • Couple
- • Double Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
Room was very small, paid premium for sea view, but Television was not working, no hairdryer, only here one night, was offered to move rooms. But too late as unpacked.
Good position
Stayed in March 2024
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Reviewed: 27 March 2024
Frankreviews
United Kingdom203 reviews42 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
It was extremely warm but better that than cold. The bar, at New Year was a little soulless and closed early, again not a problem as there were alternatives nearby but feel like it could do more to attract and welcome.
Everything was fine, the hotel is quite elegant and functioned well. Parking was easy.
Stayed in January 2024
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Reviewed: 23 March 2024
Beverly
United Kingdom16 reviews6.0Pleasant- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
Very hot, tiny room
Convenient and had parking
Stayed in March 2024
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Reviewed: 18 March 2024
Karan
India6 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Double Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
Everything is fine.
Excellent location.
Stayed in January 2024
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Reviewed: 12 March 2024
Steve
United Kingdom1 review7.0“Apart from the social areas closing it wasn’t too bad”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The bar restaurant and reception all closed at 9pm and we were asked to leave the area as it hotel poicy
Stayed in March 2024
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Reviewed: 5 March 2024
Andy
United Kingdom20 reviews8.0“Very good value, great location and an amazing breakfast”- • Business trip
- • Solo traveller
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
The breakfast waitress was a bit rude
Very good value and great location Room and breakfast were excellent
Stayed in March 2024
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Reviewed: 27 February 2024
Mindy
United Kingdom3 reviews7.0“Decent stay in Gravesend”- • Business trip
- • Solo traveller
- • Small Double Room
- • Stayed 2 nights
The room was VERY warm. Not at all what I expected. I asked for fans, as I couldn't rest comfortably with the temperature. And the one window in the room did not open, so I couldn't get any sort of fresh air or cool the room down.
The location is good - easy to get to bus, train, or local ammenities.
Stayed in January 2024
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Reviewed: 20 February 2024
Carol
United Kingdom8 reviews7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Had trouble getting in to room with key card several times- staff were very friendly and helpful, but still a nuisance having to go back to reception each time. Only a lamp on one side of the bed and main light in the room not very bright- so reading at night was difficult. Facilities very basic.
Staff were lovely and location is great.
Stayed in January 2024
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Reviewed: 19 February 2024
Jacqueline
United Kingdom2 reviews8.0“Stay”- • Leisure trip
- • People with friends
- • Apartment with Sea View
- • Stayed 1 night
- • Submitted via mobile
Couldn't get a nightcap after 9.30 as hotel bar closed
Great location - River view
Stayed in February 2024
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Reviewed: 11 February 2024
Nnadi
United Kingdom1 review7.0“The staffs cordial and friendly approach, the environment is calm, the hospitality, the river view etc”- • People with friends
- • Double Room - Disability Access
- • Stayed 6 nights
- • Submitted via mobile
The breakfast
The staff’s friendly approach in threatening customers want
Stayed in February 2024
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Reviewed: 11 February 2024
Lily
United Kingdom8 reviews1 helpful vote6.0“It was okay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Extremely hot room
It was okay
Stayed in February 2024
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Reviewed: 11 February 2024
Terry
United Kingdom2 reviews8.0“Overall for the price was very good.”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
On entering the bedroom was surprised to find two fans considering it was early February but soon realised why as room was very warm, heating was off so only option was to open the window and have the fans on, as I didn’t want outside noise and can’t sleep with fans running had to close and turn off when going to bed and room quickly warmed up again so slept with the quilt off most of the night.
Breakfast was excellent, thought £12.50 was around the higher end but what turned up was worth every penny, good quality, well cooked and plenty of it. bed was comfortable although only a small double and room was quiet.
Stayed in February 2024
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Reviewed: 6 February 2024
Sheona
Spain14 reviews8.0“Nostalgic”- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The hotel is nostalgic part of local history, as well as our own family history.
Stayed in February 2024
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Reviewed: 2 February 2024
Paul
France20 reviews1 helpful vote8.0“Waiting to go on a cruise in Gravesend no KO”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Temperature in the room. Too hot at certain times. Only bath no shower, which is a bit dangerous for older people.
The location close to the Tilbury cruise terminal ( a 10 minute boat ride away). The pub in the hotel. Many restaurants and shops in the neighbourhood. Very friendly staff.
Stayed in January 2024
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Reviewed: 29 January 2024
Nick
United Kingdom36 reviews2 helpful votes7.0Good- • Business trip
- • Solo traveller
- • Small Double Room
- • Stayed 4 nights
- • Submitted via mobile
A little bit of a stale smell to the room. But was clean.
Location and friendly staff
Stayed in January 2024
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Reviewed: 24 January 2024
Simon
United Kingdom26 reviews6.0Pleasant- • Solo traveller
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
Hotel and especially the room was very warm had to have the window open all night to try and keep it cool while there was a storm blowing. Tap water not cold due to the hotel being so warm. Oh and no tv remote.
Location
Stayed in January 2024
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Reviewed: 5 January 2024
Kent
Australia6 reviews7.0“Great location”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 6 nights
- • Submitted via mobile
Better maintenance on rooms
Stayed in December 2023
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Reviewed: 2 January 2024
Richard
United Kingdom14 reviews1 helpful vote6.0“Room was clean”- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Tv not working also usb socket not working no one at reception after 20.00 pm. No phone
It was ok
Stayed in December 2023
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Reviewed: 18 December 2023
Claire
United Kingdom1 review7.0Good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
We were not told about breakfast so ate somewhere else. The room was so hot with no visible controls so the window was wide open all night which did not feel safe as accessible from outside. No information in rooms except for fire escapes.
Lovely comfortable bed. Clean. Big bathroom
Stayed in December 2023
