the shower was only getting hotter and hotter but not colder.

loved the location!!

Stayed in March 2024

Nothing negative to say, enjoyed the hotel would recommend and would return

Location was great walking distance of main sights and underground stations.

Stayed in March 2024

It felt more welcoming and comfortable than many other hotels in London. It's beautiful inside. The room was very spacious. The shower was big and worked really well. We could see the London Eye from our window.

Stayed in March 2024

Lack of soundproofing between rooms.

Fabulous location, great very helpful staff (especially James!) and decent price. Only complaint was the sound that travels between the room walls. Other than that, an excellent stay.

Stayed in March 2024

Comfortable hotel with lovely professional staff. The room was impeccably clean and well equipped. The food at breakfast and in the restaurant was beautiful.

Stayed in March 2024

Wow, what a beautiful hotel, best hotel myself and husband have stayed in. It was so clean and fresh. As soon as you walked through the entrance door, the beautiful hit you straight away. The lobby was nice with plenty of staff to greet you. A magnificent stairway leading up to our room. The room was perfect, you didn't want for anyone, the fridge was stocked with water and cans of pop. There was popcorn, crisps, biscuits, and a jar of 😋 our view was nice, you could see the tall buildings in the skyline. The hotel was situated in the middle of the centre, lots to see plenty of places to eat and lots of bars. I would recommend anyone e to stay here. We will return hopefully again this year. 😊

Stayed in March 2024

Beds were not comfortable!

Location, staff, cleanliness

Stayed in March 2024

Our room was cold and as the heating did not work, the room we had was overlooking a pub which was noisey. Don't let this put you off staying here as we've stayed before and no problems at all.

The Hotel was in a great location, staff were pleasant and the hotel was clean. The breakfast was good with plenty of choice

Stayed in March 2024

Was a little noisy.

The location was excellent to get places we wanted to visit

Stayed in March 2024

The Clermont at Charing Cross is centrally located with easy public transit access. We found it to be a great value, saving us on transportation costs because we could walk to just about everything we wanted to see/visit (including the West End for theatre) and we had minimal connections required when taking the train, tube, etc. All of the staff was very professional and friendly. The room was surprisingly spacious for being based in London, and felt nice and upscale for our anniversary trip.

Stayed in February 2024

The lift set up for finding way to rooms in newer wing and room numbering is confusing.

Convenient location, lovely old building, clean and efficient check in. I didn’t use restaurant or bar. The room was great and bathroom clean and spacious.

Stayed in March 2024

Excellent location, clean, staff amazing

Stayed in March 2024

Drinks on the room was only water and coca cola. No apple juice of orange juice. Coffee and tea facilities was poorly presented. Everything was just thrown in a jar. No vanity kit, no bodylotion on the room.

Location of the hotel. Breakfast was good. Very friendly staff.

Stayed in March 2024

Decorated room for partners 30th including complimentary drinks and cake. Staff went above and beyond to make it a fab experience for us.

Stayed in February 2024

Usually I’m not picky, but given the positive hype in previous comments (that I also read to select this hotel) the room had a foul smell which dissapared after holding the windows open for a day (the windows open max 10cm and for one of my window the security lock was missing). The windows were facing a quieter inner court, but were on the same level with the roof of the lower floor, hence, view was bad. Bathroom floor was also very cold for bare feet and noises from the hallway were very easy to hear.

Location was super! Breakfast was plentiful for an English breakfast (I would have liked to have fresh salads to go with eggs and bacon, but these are not part of the standard :) 2 grocery stores are basically few meters away and basically everything was fine.

Stayed in March 2024

Nothing it was perfect

They staff were the most helpful ever. And a marvellous upgrade for my Birthday trip was sooo much appreciated. Thank you all to the reception team

Stayed in February 2024

Well placed for Theatres. Friendly staff

Stayed in March 2024

This hotel has a great location. If you’re a tourist, you can easily walk to Big Ben and so much more. It’s really close to subway station too and so convenient to travel to different parts of the city.

Stayed in February 2024

Nothing comes to mind.

Not usually a fan of the larger style hotels preferring smaller boutique types. However could not fault this hotel at all. The staff were friendly, room was small but great for our one night stay and the breakfast was really good. Would stay again.

Stayed in March 2024

Some of the USB charger points were broken, however was enough in the room not to worry still able to charge phones

The property was lovely, bathroom large with walk in shower. The bed was huge and so comfortable.

Stayed in March 2024

Comfortable room with all the mod cons necessary for traveling. Excellent location and even being next door to Charing Cross railway station the room was quiet.

Stayed in March 2024

Tiny bit pricey.

The staircase, the food, the staff and the cocktail bar.

Stayed in January 2024

More coffee pods and milk in the room

Ideal location for our stay. Room was comfortable and very clean

Stayed in March 2024

Food in restaurant not great

Location great. Grandeur and decor Comfortable bedroom

Stayed in March 2024

Lovely breakfast room, great location

Stayed in February 2024