Ideal location, wonderful breakfast, good level of security. Thank you for checking in earlier. Thanks to the staff who keep it clean

Stayed in May 2024

I had a bathroom with a combination bath and shower, and I would have preferred just a full shower, but I actually did make use of the bathtub a few times so it turned out to be a good thing for me after all. The sidewalk in front of the hotel was almost always busy and not as wide as it should be, maybe, for the bus stop and folks walking past, but it's an older section of London so not surprising. The front of the hotel can only be accessed via about 8 steps (a more accessible entrance is inside the train station with key access) and the bell hop wasn't always looking out for people who needed help getting their luggage up the steps.

I stayed in a classic double room (single use). It was very spacious with quite high ceilings and large windows, and the furnishings were very comfortable. I liked the free bottles of water and cans of soda and a few small snacks that were replenished daily gratis. The staff were efficient for checking in and out, seating me for the buffet breakfast (quite ample and good), and cleaning my room thoroughly. I was particularly happy with the location, right next to Victoria train & tube station and a central hub for city buses and taxicabls, and only about 3 blocks from the Victoria Coach Station. There were plenty of places to eat, grab coffee or takeout, etc. and the train station had a good selection of shops. Also, the hotel building itself is incredibly grand and gorgeous, with beautiful tile work and chandeliers etc. The hotel is just down the street from Buckingham Palace, walking distance to several parks, and not far from Westminster and other popular tourist areas.

Stayed in February 2024

Our room was on the top floor of the "wing". It used to be two buildings which had been joined. To get to our room you had to walk through long halls and take two different elevators. t was a bit of a pain. The room was tiny. No space to spread out luggage. Don't book this size room unless you are travelling with carry-on only. We got up one morning to no hot water. There was a problem with the boiler which was fixed later that day. Not sure if this is a recurring problem or not. We wanted to have dinner (or at least drinks) in the hotel dining room which is called Soak. Super noisy. We went elsewhere.

The lobby is elegant. Staff were excellent. Very helpful with luggage (getting it up the steps) The concierge gave good information. Very helpful to our friends getting a taxi when they left. There was a traffic issue and they still managed to facilitate their departure. The room was clean and modern and the bed was comfortable but it was very small. Our friends paid a bit more but had a huge room. We found it to be a good location given the goals of our stay. Lots of coffee shop, restaurants in the area. Close to Buckingham Palace and other important sites.

Stayed in April 2024

Salad at breakfast

Don't like your breakfast. No veggies

Stayed in May 2024

Nothing

Style

Stayed in May 2024

Found it confusing to find my room. A little more instruction upon check in would be nice. Hot items in the Buffet breakfast later in the morning were not hot any more.

Great location near Victoria train and coach stations and near a taxi stand. Beautiful elegant hotel. Comfortable beds. Very clean and sleek modern room. Everything is in 100% tip top shape. Good buffet breakfast. Complimentary water and soda refilled daily is a nice perk. Rooms serviced on a daily basis.

Stayed in May 2024

Very disappointed in the change in the cocktail area where you changed the seating with high bench tables as you would find in a pub. I loved coming into the cocktail lounge after a day of sightseeing or in the evening after dinner. You have taken this away from your older guests because we can not relax on those horrendous large tables you have replaced by relaxing comfort chairs and couches, I WILL NOT BE STAYING AT YOUR HOTEL AGAIN BECAUSE THIS IS HOW MUCH IT MEANT TO ME TO ENJOY MY COCKTAIL,

Stayed in May 2024

It could be a little noisy, our room didn't have any sort of view. The 'club' atmosphere in the restaurant could be toned down early doors I think. But maybe the younger ones liked that.

Chose this hotel for the location. Easy connection from Euston and then out to the places we needed or wanted to visit. I also really like staying in old railway hotels. Very nice room and for London the cost wasn't too bad. Breakfast was OK, fairly standard and the coffee was drinkable. We ate in the hotel on the first night, pre theatre, and the food was good.

Stayed in March 2024

The Clermont was absolutely AMAZING and made our stay in London perfect! My friend and I cannot fault anything about the place, the hotel is beautiful, location is fantastic with Buckingham Palace just mere minutes away (even with the hop on and hop off buses right at your doorstep), and the staff were extremely attentive and friendly. It was lovely to see staff genuinely so happy and more than willing to help. The breakfast is also fantastic and you will definitely be looked after (thank you Muhammad!). Thank you The Clermont for making our stay in London such a pleasant experience!!

Stayed in March 2024

One elevator only for luggage room good but far away from elevator

Good

Stayed in May 2024

Only one lift to 6th floor. Got very busy at times

Beautiful decor.

Stayed in May 2024

An observation about the reception area, is there is not enough seating when you are waiting. Also, no hooks for suit carriers when you are standing at the desks. The only thing in my opinion that lets the hotel down is the breakfast, which is just mediocre (not the staff, they were great!), it was very underwhelming and not what you would expect from the price you are paying for the hotel and rooms! Only the breakfast, everything else was amazing ...

The Hotel is amazing and the staff are very helpful and friendly. It's a great location for getting round some of the key sights of London. Our rooms were very spacious an airy and the double glazing really blocks out the sound of traffic! Its also full of history and I like that about a building ... the bars and restaurant are excellent.

Stayed in May 2024

very nice room. good food in the soak bar

Stayed in May 2024

No complaints.

The facility was clean, great location around corner to Victoria Station! Flowers were lovely in the lobby. Checkin was easy and checkout too!

Stayed in May 2024

The awkward route to the room due to the hotel layout

Great location

Stayed in May 2024

Very small bathroom and the closet is too small to put your clothes in

Nice breakfast, very good bed

Stayed in May 2024

Very lovely hotel in a very convenient location for getting around London. Generously sized rooms, a very nice bathroom and enjoyed the complimentary cokes and sweets! The breakfast selection is also excellent, although they could do with another coffee machine. There was quite a queue!

Stayed in April 2024

Everything is perfect - location, staff, room. The room size was bigger than expected, the bed and pillows were very confortable.

Stayed in May 2024

Location

Stayed in May 2024

Having two separate wings and having to swap between lifts was a little bit annoying, but once you got used to it, no problem. Everything else was fabulous.

The location couldn’t have been better, backIng straight onto Victoria station. The rooms are beautifully refurbished and they even provided goodies each day in the fridge included in the cost. Check-in was exceptionally easy as was checkout. Would definitely stay here again.

Stayed in April 2024

Rooms very small

Close to Buckingham Palace and the theatres. Possible to walk everywhere from there. Easy access to Victoria underground and main line rail.

Stayed in April 2024

There is nothing I didn't like about The Clermont Hotel

There is absolutely nothing about this hotel that I did not like. The hotel itself is spectacular and is right next door to Victoria London Station, which was very convenient. It's a 5 minute walk to Buckingham palace.The bus is virtually outside the hotel, and there are so many cafes and restaurants nearby that it is hard to choose. There is an iron and an ironing board as well as a small fridge and a jug with complimentary tea and coffee. In addition, there is a staff member that comes around every afternoon and knocks on your door to ask if you would like any snacks or drinks. This is also complimentary. The beds in the rooms are insanely comfortable. There is a staff member on the front door and at the reception desk 24/7, which is extremely helpful Needless to say that if I am ever able to go back to London, I would definitely stay at The Clermont Hotel

Stayed in April 2024

Good position close to Victoria Station and walking distance to parks and restaurants. Room was comfortable and clean breakfast was tasty and fresh.

Stayed in April 2024

Nothing

Great location, the stuff is super nice, everything is TOP

Stayed in April 2024