Reviews of Clifton Hotel
Queens Parade, Scarborough, YO12 7HX, United Kingdom
#30 of 32 hotels in Scarborough
Guests' ChoiceReview score
Based on 1598 hotel reviews
6.4Score breakdown
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Cleanliness
7.2
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Comfort
7.1
-
Location
8.5
-
Facilities
6.5
-
Staff
7.8
-
Value for money
6.6
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Free WiFi
5.1
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Reviewed: 1 May 2024
Mehret
United Kingdom1 review5.0“When we’re coming on that first day the hot water doesn’t work I can’t take showers”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Every thing good
We’re not talking breakfasts A location is good
Stayed in April 2024
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Reviewed: 30 April 2024
Matthew
United Kingdom1 review7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
The breakfast was poor if the breakfast was better food quality would definitely be higher score
Staff were very polite and the room was spot on with a nice sea view
Stayed in April 2024
-
Reviewed: 28 April 2024
Ethan
United Kingdom2 reviews5.0“You get what you pay for”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Rock solid bed
Staff were pleasant
Stayed in April 2024
-
Reviewed: 23 April 2024
David
United Kingdom18 reviews5.0“The place needs a serious up-grade and I would gladly pay more if done,”- • Leisure trip
- • Group
- • Double Room
- • Stayed 2 nights
Night porter didn't know the vending machine wasn't taking money and not helpful at all in resolving apart from that all other staff very helpful
Night porter needs a humour bybass
Stayed in April 2024
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Reviewed: 14 April 2024
Karl
United Kingdom14 reviews5.0“Seaview room on third floor”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Room 356 Bed was very hard,floor slanted,hardly any plugs could do with extension leads,fair bit of condensation on windows,could do with two chairs in the room instead of one in the window,being told it's £8 to park in the carpark even though I've paid to stay there,hot water in shower very slow.found a parking space on roadside as its free for me as I have a blue badge.no disabled parking bays in hotel carpark. Hotel offers breakfast but more expensive than the Premier Inn offer. I'm not sure if they had a gluten free menu(I'm gluten free) prices were not advertised.
Room 356 Large clean Seaview room bright and warm ,Clean bathroom, lift service,nice comfy carpets,excellent staff,nice to be able to bring my dog (extra £10)
Stayed in April 2024
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Reviewed: 14 April 2024
Brogan
United Kingdom2 reviews7.0“Great location for exploring North bay”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
The rooms were not serviced during our stay so the bin became full and the milk ran out. We were able to get more milk but the whole idea about staying in an hotel is to have the beds made up daily.
Sea views, nice breakfast
Stayed in April 2024
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Reviewed: 10 April 2024
Mayank
United Kingdom10 reviews7.0“Stay overall was great barring the issues mentioned above”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Towels were not cleaned properly with stain marks on one of them. Stain mark on the pillows
Excellent Location Ease of access
Stayed in April 2024
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Reviewed: 9 April 2024
Lesley
United Kingdom3 reviews7.0Good- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Every was great apart from we had not running hot water at all,turned the sink tap on and the water was brown,let it run for a while and then it just stopped,I did tell receptionist about this,but it was sorted so wasn't able to have a shower for 2days of our stay,was having to boil kettle to get a wash in sink,apart from that everything was great,for the money we payed,I was very disappointed the fact we couldn't shower,and I told them from the very first day,I honestly think we should be refunded some money for this,the hotel is absolutely lovely and I would definitely stay there again,if this is looked at and into x
We really enjoyed our stay at the hotel the staff were lovely and the room was lovely and tidy,
Stayed in March 2024
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Reviewed: 8 April 2024
Michelle
United Kingdom2 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
No internet connection
Stayed in April 2024
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Reviewed: 4 April 2024
Elizabeth
United Kingdom5 reviews5.0Passable- • Leisure trip
- • Couple
- • Double Room with Sea View
- • Stayed 2 nights
- • Submitted via mobile
We had no hot water for 2 days
Nice breakfast
Stayed in March 2024
-
Reviewed: 2 April 2024
Lynda
United Kingdom31 reviews1 helpful vote5.0Passable- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
No hot water light switch not working on entering room telly remote didn't work was told they would replace batteries to see if that would solve the issue didn't do it got to have a shower in another room on a different floor was ok but not really acceptable very disappointed could have let us off with car parking charges for inconvenience for everything what wasn't working but didn't not happy
Hotel was clean friendly staff breakfast was good
Stayed in April 2024
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Reviewed: 1 April 2024
Jordan
United Kingdom1 review5.0“Not being able to wash or shower for two days was very poor and no alternative offered”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
No hot running water for the whole of our stay also a problem with the draft beers on the bar which only gave more expensive bottles as an alternative
Very clean
Stayed in March 2024
-
Reviewed: 31 March 2024
David
United Kingdom13 reviews7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
lack of choice and a hot water issue
breakfast was adequate , possible a bit more choice would have been better
Stayed in March 2024
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Reviewed: 31 March 2024
Modscott
United Kingdom45 reviews7.0“What no towels”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The double bed was two single beds pushed together very uncomfortable. The shower was hit and miss. Only had one towel and two people in the room, asked for more, was told they would replace when they cleaned the room. Guess what never cleaned the room and no towel (good job we take our own) to top it off you had to pay for WiFi.
Nice and clean, friendly staff
Stayed in March 2024
-
Reviewed: 31 March 2024
Hollie
United Kingdom3 reviews6.0“Ok but wouldnt return”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Shower didnt work. No hot water No plug near the kettle Had to pay for wifi
Good location, friendly staff. Comfy bed
Stayed in March 2024
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Reviewed: 24 March 2024
Donald
United Kingdom9 reviews1 helpful vote7.0Good- • Business trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
wrong remote for tv and when reported to reception nothing got done about it,so its proberbly the same now
en suite bathroom was good with large shower large twin room with great view
Stayed in March 2024
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Reviewed: 23 December 2021
Gina
United Kingdom55 reviews6 helpful votes7.0“Decent”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
It was a bit dated in the hallways and lift was like a Victorian style one. I have to mention too that the windows and mirrors in the dining room had not been cleaned for some time
The location was pretty good, right next to the beach ,
Stayed in September 2021
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Reviewed: 5 December 2021
Anna
United Kingdom17 reviews5 helpful votes5.0“It was ok but staff very rude”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
I found the reception staff very rude ! I had called to book the car in for the car park . when I arrived I got called a liar off the lady on the reception. The Hotel has a bad smell as well when you walk in .
The property has sea views
Stayed in October 2021
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Reviewed: 31 October 2021
Ann
United Kingdom17 reviews3 helpful votes6.0“Enjoyed our stay had a pleasant room.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
Windows only opened a fraction. In summer it would be too hot.
The room size with sea view. The balcony to let fresh air in .The bed was OK.
Stayed in October 2021
-
Reviewed: 29 October 2021
Family
United Kingdom18 reviews2 helpful votes7.0“Over night stay”- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Poor wifi
Location, staff close to good restaurants. Beautiful views. Dogs allowed.
Stayed in October 2021
-
Reviewed: 29 October 2021
Dorothy
United Kingdom18 reviews2 helpful votes7.0“Quick Getaway”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing really, it’s price was fair for its facilities.
Location. staff, good value for money. Close to good Chinese, Indian & Italian restaurants. Good to good pub grub at The Albert.
Stayed in October 2021
-
Reviewed: 26 October 2021
Pennyann
United Kingdom4 reviews3 helpful votes6.0“good old hotel”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
the food
used to stay here as a child in the 1970s
Stayed in September 2021
-
Reviewed: 23 October 2021
Malcolm
United Kingdom11 reviews3 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Could hear everything in adjoining room as there was a connecting door. Wasn't sound proof.
Location.
Stayed in October 2021
-
Reviewed: 21 October 2021
Matt
United Kingdom6 reviews1 helpful vote7.0“Would stay again if in the area”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Everything was fine
Did not have breakfast
Stayed in October 2021
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