St Albans Road West, Hatfield, AL10 9RH, United Kingdom
#4 of 19 hotels in Hatfield
Guests' ChoiceBased on 1150 hotel reviews
8.5Cleanliness
9.1
Comfort
9.2
Location
8.7
Facilities
8.7
Staff
8.8
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 28 May 2024
Nathan
United KingdomThey pick the doors at the front at night so you have to find someone to be able to let you out for a cigarette and they are not always at the front desk to do that
Location tidiness
Stayed in May 2024
Reviewed: 27 May 2024
Marina
United KingdomI’m being really picky but when showering bathroom floor gets quite wet
After originally being booked in a very dirty room elsewhere by booking.com it was nice to find such a beautiful and clean room
Stayed in May 2024
Reviewed: 26 May 2024
Toma
United KingdomMaybe the price ,other day i find it more cheaper.
I like the location and the bed.
Stayed in May 2024
Reviewed: 26 May 2024
Michelle
United KingdomSpotless room, friendly and extremely helpful staff. Will definitely stay again.
Stayed in May 2024
Reviewed: 24 May 2024
Carolyn
United KingdomThe lady on reception didn’t know about the locality when we asked for advice about place to eat & finding the town centre. The bar closed v promptly at 11.00pm although we did manage to get one drink before the bar man left. One of the rooms was missing a tv remote control.
Bedrooms were immaculate, spacious & v comfortable. Friendly staff & good that reception desk was manned 24/7.
Stayed in May 2024
Reviewed: 24 May 2024
Tina
United KingdomNothing
Great Reception staff - Always willing to assist. Good friendly atmosphere throughout the hotel. Excellent breakfast tostart your day.
Stayed in May 2024
Reviewed: 18 May 2024
Denise
United KingdomNothing
Really clean, great facilities, friendly and helpful staff. The food in the bar was really lovely too
Stayed in May 2024
Reviewed: 18 May 2024
Jean
United KingdomA lovely hotel with wonderful staff! Tiffany was especially helpful. A true asset to the hotel and she turned our stay into an outstanding one! We will definitely return!
Stayed in April 2024
Reviewed: 18 May 2024
Helen
United KingdomNo fridge but I knew this. This would have been the only thing to improve the stay
The room was very clean and new. Location was good. Shower was good. Bed was comfortable
Stayed in May 2024
Reviewed: 16 May 2024
Nisha
United KingdomThe carpet was stained and there were markings on the walls but these are minor things that can be rectified.
Modern facilities, comfortable bed and hospitable staff
Stayed in May 2024
Reviewed: 14 May 2024
Nicholas
United KingdomSlightly disappointed that you charged for late checkout. I can understand why you might, but for what you charged you probably could have waved it and got a 5 Star Review.
First stay since the modern hotel accommodation has been attached to the original listed Art Deco building - made a pretty good job of it. Room was larger than expected and very comfortable bed and pillows. Breakfast was okay, lots of choice although hot buffet option is never as good as freshly cooked to order. Rooms well noise insulated against traffic noise.
Stayed in May 2024
Reviewed: 6 May 2024
Mick
United KingdomNoisy outside at night due to University complex, outdoor basketball area, partying & singing at night, would choose different room location next time.
Location was excellent, chosen to be close to the A1, local transport ideal to London.
Stayed in May 2024
Reviewed: 4 May 2024
Claire
United KingdomThe breakfast menu isnt much
Very nice
Stayed in April 2024
Reviewed: 22 April 2024
Yomputu
United KingdomSuper place
Stayed in April 2024
Reviewed: 15 April 2024
Michael
United KingdomThe new wing where we stayed is part of four student accommodation blocks. Students make a hell of a noise at all hours of the night. Need I say more?
Great vibe in all public areas and well presented
Stayed in April 2024
Reviewed: 13 April 2024
Richard
United KingdomDinner menu poor and my meal was overcooked
Lunch menu good
Stayed in April 2024
Reviewed: 7 April 2024
Tracey
United KingdomThe room smelt fusty and either has had a leak or of drain smell.
The room was well decorated and spacious.
Stayed in April 2024
Reviewed: 6 April 2024
Joanne
United KingdomOption of room service- if this offered not well advertised. Cooked breakfast - would have appreciated choice of eggs for cost, but it was lovely still. Also decaf option for tea/coffee.
Comfortable room. Water in room was appreciated- thank you. WiFi, parking and accessibility to university Staff helpful and friendly.
Stayed in April 2024
Reviewed: 6 April 2024
Katherine
United KingdomNo fridge in the room
Convenient for Hatfield Overnight free parking with security
Stayed in April 2024
Reviewed: 1 April 2024
Joyce
United KingdomVery clean and comfortable
Stayed in March 2024
Reviewed: 30 March 2024
Nnamdi
United KingdomNothing
Nice
Stayed in March 2024
Reviewed: 28 March 2024
Jane
United KingdomGreat location near the university. Rooms comfortable and clean.
Stayed in March 2024
Reviewed: 25 March 2024
Vittorio
United KingdomVery comfortable room and I feel to suggest the restaurant! The food was lovely! Thanks
Stayed in March 2024
Reviewed: 23 March 2024
Joanne
United KingdomBest hotel in the area. Clean and comfortable and nice bar
Stayed in March 2024
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