Nothing

The pure attention to detail ,the room was immaculate beautifully decorated ,we loved the added touches like the home made cookies in our room .

Stayed in April 2024

Nothing, all good.

Beautifully styled property, fantastic team and service.

Stayed in April 2024

Nothing. Which is very rare!

Lovely, comfortable interior. Penhaligon toiletries. Brilliant location.

Stayed in March 2024

We enjoyed our whole experience with you.

The breakfast was superb, very delicious and lots of great choices. All the staff were really friendly, welcoming and attentive. The building has been beautifully renovated and we loved all the blue furnishings and accessories. The evening meal was also delicious and everything was beautifully presented. We really enjoyed our stay and would highly recommend The Cookie Jar to our friends and family.

Stayed in April 2024

Very comfortable. Great restaurant. Staff could not have been more helpful. Close to major attractions.

Stayed in April 2024

Spotlessly clean, very comfortable with friendly staff and an excellent breakfast

Stayed in April 2024

Nothing

The room was excellent, the breakfast and dinner were delicious and the staff were really friendl6 and helpful

Stayed in March 2024

room was lovely and the breakfast was exceptional! delicious Gorgeous decor too

Stayed in April 2024

Nothing, the hotel is 10/10.

Absolutely amazing hotel, the food, the staff and the chapel room was just the best room I have ever stayed in… sensational. We absolutely loved our time there and will be returning one day!

Stayed in March 2024

I dare anyone to find anything wrong with this property! That would be like someone not loving Betty White. Or puppies. It’s not possible.

Words really fail me to explain how special this property was. The attention to every single detail was exquisite. I’m a professional organizer. My business is details. I’ve never seen anything like this. Everything - even the lights on the floor that automatically come on when you walk into the bathroom - was planned perfectly when this former convent was remodeled to make a sacred space for all its guests. There was even framed sheet music in the halls to, I assume, pay homage to the beautiful music that must’ve once graced the hallways. The staff was so warm and welcoming. The breakfast buffet was like something out of a Veranda magazine spread. The breakfast was delicious. At every turn in the hotel and the room itself, we were met with a delightful and unexpected experience. Who puts this much thought into a public space? The Cookie Jar does. You made our once-in-a-lifetime trip unforgettable.

Stayed in March 2024

Could not fault anything !

The attention to detail and the friendliness of the staff were fantastic. The breakfast was of the highest standard. We met the owner , Debbie Cook , who was delightful and it was a pleasure to char with her. Homemade cookies in the room were a real treat !

Stayed in March 2024

Hospitality tray in wardrobe.

All the staff were very helpful and friendly. Breakfast was exceptional. Well located for the many delights of Alnwick. The complementary cookies are excellent.

Stayed in March 2024

Comfortable, quirky and excellent location.

Stayed in March 2024

I was very hot in bed at night in spite of the radiator having been turned off. I remember reading somewhere that Simba mattresses were used in the bedroom. Perhaps this type of mattress retains heat or maybe it was just me having one of my hot spells.

The stay in general

Stayed in February 2024

Lovely room. Fantastic food. Helpful and attentive staff. Terrific location.

Stayed in February 2024

Although the food was quite good in the Bistro, the evening menu was a little limited for choice. The breakfast choice served in the Bistro was good. However, not the greatest full breakfast, considering the price (probably a, 7, or maybe 8 out of 10)

The location, the service, the facilities, the room were all excellent, fantastic even.The bed was very comfortable and the bath & shower really, really good. Some nice touches with the history and some of the little extras (cookies, shampoo etc..)

Stayed in February 2024

Very clean, comfy rooms, lovely breakfast and lounge area and staff excellent. Fresh flowers all around the hotel and lovely homemade cookies. Well thought out decor and art work.

Stayed in February 2024

Nothing. It was fabulous.

Beautiful decor. Very comfortable. Friendly helpful staff. Couldn’t fault it.

Stayed in February 2024

There was nothing we didn't like

Absolutely fabulous breakfast perfect location

Stayed in February 2024

N/A

Lovely staff who are happy to help with anything! The fact that dogs are allowed is a great bonus ! Loved the touch of the gluten free biscuits!

Stayed in February 2024

Location was great, room a good size and slept really well. Breakfast was perfect, a great selection

Stayed in February 2024

Friendly staff. Lovely rooms and breakfast.

Stayed in February 2024

Fabulous rainfall shower! Breakfast was delicious. Cookies in room a lovely touch.

Stayed in February 2024

Nothing

Atmosphere, Care, Decoration, Food. All Beyond Outstanding

Stayed in February 2024