194-196 Earls Court Road, Kensington and Chelsea, London, SW5 9QF, United Kingdom
#421 of 1,010 hotels in London
Guests' ChoiceBased on 1064 hotel reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
9.2
Facilities
7.9
Staff
9.1
Value for money
8.1
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 April 2024
Aneta
PolandRoom was not the perfect size for 1 adult plus 2 theenagers.
The location is just perfect, 1 min to tube station, staff helpful and friendly, Earls Courlt area is a great place to start exploring London + Piccadilly line to Heathrow Airport blows the system away.
Stayed in March 2024
Reviewed: 18 April 2024
Caroline
Germany- really bad smell in room, no idea where from or what - no lift (staff do offer to carry your bags upstairs though!)
+ super friendly staff + earlier check in wasn’t an issue + great location + good value for money + large bathroom (for London) + clean (as far as I could tell)
Stayed in March 2024
Reviewed: 10 April 2024
Quigley
United KingdomStairs to Reception were quite steep but I could manage. The price was quite high, but London is expensive. I probably should have looked for somewhere that offers breakfast.
Room was excellent, bathroom really beautiful. Staff at the desk were friendly and very helpful 24 /7. Cleaning staff were also friendly and helpful. Easy walk to Earls Court tube station.
Stayed in April 2024
Reviewed: 6 April 2024
Tur
SpainNothing, everything is great for us.
The hotel is one minute from the subway that connects to the main lines, very comfortable, very friendly reception, very quiet, with places to eat nearby and supermarkets.
Stayed in April 2024
Reviewed: 22 March 2024
Christopher
United KingdomGood location, handy for tube. Room & bathroom very clean. Reception staff helpful.
Stayed in March 2024
Reviewed: 19 March 2024
Rachel
ItalyThe room was very small (but it is London). Extractor fan in the bathroom was not working, so took a long time for the mirrors to clear after a shower. Also, the lights were above your head as you looked in the mirror, which isn't very useful for doing makeup (and I assume shaving), as you get a lot of shadows on your face... it's a small thing in the scheme of things, but it makes a difference!
Location was good, and it was clean. Staff were lovely.
Stayed in March 2024
Reviewed: 18 March 2024
Murray
SpainI Arrived very late but reception was happy to wait for my arrival and allowed me to go to the shops after midnight . Room was small but clean and a modern bathroom.
Stayed in March 2024
Reviewed: 18 March 2024
Leigh
Czech RepublicOccasionally unstable WiFi
3rd time I’ve stayed in this hotel. Great, convenient, location and easy access to the centre of town.
Stayed in March 2024
Reviewed: 6 March 2024
Salma
SpainBathroom wasn’t as clean as I expected. Small rooms.
Great location, super close to a great tube station with two lines. Nearby grocery store. Lots of quick lunch and dinner options, great to start the day or after a long day. Lots of shopping neraby as well. Quiet rooms. Wireless charger and usb ports available, loved it as I forgot an adapter for the trip. Overall I would stay here again
Stayed in March 2024
Reviewed: 2 March 2024
Elizabeth
United KingdomThis was not a problem for us but the blind over the window did let some light in. Difficult to alter as there was not room for curtains. But if you need complete darkness to sleep this rooms not for you
Very friendly staff. Very near to tube station. Clean comfortable room. Good value for money.
Stayed in March 2024
Reviewed: 1 March 2024
Mcdevitt
IrelandLocation. Clean. Very budget friendly. I see previous mentions of noise from St....not a problem. We had room onto main road. We had a noise shielder on window. Very good value for.money.
Stayed in March 2024
Reviewed: 29 February 2024
Suzie
United KingdomThere was no lift. The TV was faulty.
Very close to Earls Court Tube. Overall feel of the hotel was modern, and relatively newly fitted out. Proper cups for the tea and coffee! Staff were pleasant and helpful. Good value for money.
Stayed in February 2024
Reviewed: 26 February 2024
Muibi
CanadaAmenities: Tiny place with no lifts or escalators and dragging your luggage through the extremely narrow stairs of the hotel up and down was not fun. Even the reception is upstairs so you would always have to perform that unenviable task The hotel and particularly the room was tiny as well as the bed. No space to put in your luggage once you are in the room.
Location: Good location, just a two minutes walk from the nearest London underground station. Cleanliness: Tidy if not spectacular
Stayed in February 2024
Reviewed: 25 February 2024
Ian
United KingdomJust needs a breakfast option
Convenient location for Underground Very clean and modern. Facilities in the room ( WiFi, charging points) excellent
Stayed in February 2024
Reviewed: 21 February 2024
Braňo
United Kingdom- The safe in the room was tiny and could not fit even a small laptop. - The room was very clean, but there is still a little bit of room for improvement. The space under the bed wasn't vacuumed even though it was easily reachable. Some harder to reach places like the top of the wardrobe could also use occasional cleaning.
- The single person room was very efficiently organised with a surprisingly spacious bathroom. - Great location very near a tube station and a short tube ride away from central London
Stayed in February 2024
Reviewed: 17 February 2024
Fiona
United KingdomOnly criticism is the room was very warm
Lovely, helpful staff. Comfortable bed.
Stayed in February 2024
Reviewed: 13 February 2024
Suzanne
MaltaNo lift. Quite a lot of stairs to climb to reach reception and rooms. But hotel staff did very kindly help to carry suitcase up to the third floor.
Very good location...right next to Earls Court underground and direct link to Heathrow. Courteous and helpful staff.
Stayed in February 2024
Reviewed: 13 February 2024
Keyssy
BrazilRoom was very very small. When I opened my suitcase on the floor there was no space for me in the room ... Also very hard to get luggage to the third floor without elevator.
Location is quite good as it is nearby the underground. ZIZI restaurant below the hotel is good and there is a bakery across the street. The place was clean, modern architecture.
Stayed in December 2023
Reviewed: 29 January 2024
Paul
GermanyI got a bit unlucky with technical difficulties: on my first day the hot water broke, and it only got fixed by the end of the day. On my day of checking out, my key card stopped working early, which was annoying since I had to leave the room to get to the bathroom. Staff handled it friendly and apologetic, so the bad impression didn't last long.
Really enjoyed my "single room with shared bath". The room was comfy. Small but not too crammed, exactly what I needed. The shared bathroom was very close and I never encountered anyone else there or had to wait. Location is great and staff was friendly.
Stayed in January 2024
Reviewed: 28 January 2024
Stephen
United KingdomHand basin took a long time to drain , no spoons for tea/ coffee, candle wax on unit near kettle
Economical, clean & modern
Stayed in January 2024
Reviewed: 25 January 2024
Risto
FinlandI needed ear plugs because of the busy road but no problem.
Perfect location. Just 2 minutes to metro from room, fee good food options around and a couple of nice pubs. Also some relevant attractions within 25 minutes walk so a good alternative to city center.
Stayed in January 2024
Reviewed: 22 January 2024
David
United KingdomOnly 2 tea bags.
Clean, tidy and all the facilities required for a great price.
Stayed in January 2024
Reviewed: 17 January 2024
Claire
United KingdomOn a busy road so traffic noise to be expected. The bed wasn’t that comfortable and I couldn’t get the heating to work.
Friendly staff and excellent location. Very close to the tube and good amenities along the road too.
Stayed in January 2024
Reviewed: 14 January 2024
Kosuke
JapanBed and towels could have been more comfortable, but fair value for price.
Very friendly and good staff who helped me locate my items left behind in the room. Clean room with great location close to Earl’s Court station. Easy access from Heathrow.
Stayed in January 2024
Miamisburg, USA
Stara Pazova, Serbia
Ono Island, Fiji
Naxos Chora, Greece
Serra Negra, Brazil
Cancún, Mexico
Riyadh, Saudi Arabia
Irbid, Jordan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content