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Reviews of The Crown Inn Hotel

Hall Street, Long Melford, CO10 9JL, United Kingdom

#11 of 17 hotels in Long Melford

Guests' Choice

Review score

Based on 816 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    5.9

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Showing 76 – 100

  • Reviewed: 3 July 2023

    8.0
    Good Value For Money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed mattress was uncomfortable and the room was incredibly hot. (There was a locked cupboard in the room that housed the boiler for the accommodation block that our room was in. It was belching out heat.) The manager provided us with a small AC unit which helped to cool the room down. The room also needs blackout curtains. The wooden window blinds let (a lot of) daylight in from around 4am onwards. Finally the outside steps to the accommodation which led to our room and one other room were littered with cigarette ends from previous occupants. The steps didn't appear to have been swept recently.

    The room was spacious and the staff were very polite, friendly and helpful. Breakfast was cooked well and the produce was delicious and of good quality. We ate dinner at the Inn also. The food was good but a little pricey for what it was.

    Stayed in July 2023

  • Reviewed: 28 June 2023

    8.0
    Lovely hotel friendly staff great location
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very small carpark

    Breakfast good location lovely

    Stayed in June 2023

  • Reviewed: 27 June 2023

    9.0
    Helpful staff clean room good food and drink
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    very good full English breakfast set us up for the day

    Stayed in June 2023

  • Reviewed: 26 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    It was a very hot weekend and the room was quite stuffy. Breakfast was well cooked and produce of high quality, but service was not great. Only one person serving ( he worked hard ) and no buffet element - all items inc. juice, cereal and marmalade had to be ordered separately from him. This was the most expensive hotel we have ever booked ( we book frequently through Booking.com ), yet in no way was it an upgrade on places 30% cheaper. Possibly due to location.

    Very central location. Clean, comfortable room.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    8.0
    Good location for our 3 night stay,parking on site, but all street parking (loads) is always free.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Comfy well appointed room for the price, nice to have a sheet as an option to the duvet as the weather was very hot. Plenty of hot water, everything worked fine, good breakfast with nice options.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    9.0
    great place in a lovely location. i would definitely stay there again when i next visit the area
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    there are only about 5 car parking spaces but there is ample stree parking outside

    we were late arriving but it was not a problem. the manager was friendly and it was not trouble for him. the room was of a good standard and was clean and spacious. Breakfast was very good and the table service was prompt.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    8.0
    Good Cheap Overnighter
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Blinds on window let in direct sunshine at 4.00am so not a good nights sleep

    Comfortable bed and pillows, good sized room.

    Stayed in June 2023

  • Reviewed: 18 June 2023

    7.0
    Great staff limited but very good menu cooked extremely well.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bedroom very hot making sleep difficult Requires a fan for summer period. Bed not good very small and with a poor mattress. Pillows very com.

    Food simple but excellently cooked. Breakfast was faultless. Staff very friendly and helpful Nice beer choices. Very clean room and bathroom

    Stayed in June 2023

  • Reviewed: 6 June 2023

    9.0
    Pretty good place to stay in a lovely Suffolk village
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    The entrance to the bedroom block needs a canopy to keep the guests dry when the plant irrigation system is on

    Nice pub with a good selection of beers, excellent breakfast

    Stayed in May 2023

  • Reviewed: 4 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing . Would highly recommend

    Very central. Staff very helpful. Breakfast very high standard and allowed us to take to room as we were getting ready for a wedding in the area

    Stayed in June 2023

  • Reviewed: 3 June 2023

    9.0
    comfortable and affordable
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    welcoming and good food

    Stayed in May 2023

  • Reviewed: 29 May 2023

    7.0
    lovely location
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no bottled water in room shower room slightly small no plug socket at dressing table for hairdryer etc no food served after time of arrival

    the breakfast was excellent beds were clean and comfortable

    Stayed in May 2023

  • Reviewed: 27 May 2023

    7.0
    Felt other hotels in the village offered a better value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    property needed some tender, loving care carpets on stairways was worn  while the food at breakfast was tasty, felt there could be a better selection of jams, and everything felt rationed 

    Staff were pleasant Central location in village Food was good

    Stayed in May 2023

  • Reviewed: 26 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable room, friendly staff and good breakfast.

    Stayed in May 2023

  • Reviewed: 24 May 2023

    9.0
    Room was clean with everything supplied that we need for a one night stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good selection, no complaints with what we received.

    Stayed in May 2023

  • Reviewed: 21 May 2023

    8.0
    Noce pub full of history
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Good location in Long Melford. Staff were friendly and accommodating. The rooms were nice, clean and comfortable

    Stayed in May 2023

  • Reviewed: 10 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed here for 1 night, first time in a long while we have had a break away from the children. Accommodation was excellent value for money and the restaurant food was very impressive. We will be looking to book again soon. Thank you 😊

    Stayed in April 2023

  • Reviewed: 2 May 2023

    9.0
    Great value for money. Lovely (big) room & facilities. Great breakfast and friendly, helpful staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely big room, comfortable bed, good shower & facilities. We had a meal in the restaurant with friends, which was excellent and we had breakfast included with our room, lots of choice, and very good cooked breakfast. Helpful, friendly staff.

    Stayed in May 2023

  • Reviewed: 26 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only thing was I couldn't turn the the heating down on the radiator

    Nice clean room

    Stayed in April 2023

  • Reviewed: 24 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    We could not pick up wi fi in our room

    Excellent menu and food, area with sofas to sit and read

    Stayed in April 2023

  • Reviewed: 21 April 2023

    7.0
    Convenient for a family house move
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Threadbare carpets on stairs No pillow protectors Bathroom had low lying dust on skirting, toilet brush, cobwebs on ceiling in bedroom Shower was mouldy around bottom of glass doors Shower did not drain well and shower tray nearly over flowed Decor tired and dated (artex ceiling / anagilpta wallpaper)

    Good quality furnishings

    Stayed in April 2023

  • Reviewed: 16 April 2023

    8.0
    Would stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was excellent definitely local produce

    Stayed in April 2023

  • Reviewed: 14 April 2023

    8.0
    Clean and comfortable, good food
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The price of drinks was high. This bumped the meal cost. There are several other pubs in the vicinity and drinks aren’t as much as here.

    Clean room, comfortable bed. Nice shower. Evening meal was very good. Cromer crab and superb pork chops. Butterscotch bread and butter pudding for dessert. Breakfast was pleasant. Not large but when you consider the base b&b price it was good. Friendly staff and efficient. For the price we paid for room, very good value indeed. Will use again if in the area.

    Stayed in April 2023

  • Reviewed: 13 April 2023

    8.0
    Would go back again, pity is was so quiet for a great hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Carpet in bar area A little tired, poached eggs at breakfast made in a steamer pot not in water.

    Lovely hotel, large room, really great restaurant, nice selection of beers.

    Stayed in March 2023

  • Reviewed: 12 April 2023

    7.0
    Sadly this is a typical covid casualty great people struggling against ignorant multi site owners
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Decor dated

    Location great Staff attentive

    Stayed in April 2023

Showing 76 – 100

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